{"schemaVersion":"jobsearcher.job.v1","id":"c14aedc6409b743a7e28366e","url":"https://jobsearcher.com/jobs/c14aedc6409b743a7e28366e","canonicalUrl":"https://jobsearcher.com/jobs/c14aedc6409b743a7e28366e","title":"Client financial rep","description":"Customer Onboarding Specialist Location: This position is fully remote with quarterly travel required to support new customer implementations, site readiness activities, and in-person onboarding support. The Customer Onboarding Specialist serves as the implementation lead and early partnership quarterback for new evolved MD customers. This individual is responsible for translating contractual intent into operational reality — guiding customers through onboarding, aligning stakeholders, designing site-specific workflows, and ensuring both customer teams and evolved MD clinical staff are prepared to successfully deliver care within the Collaborative Care Model (Co CM). This role is primarily implementation-focused, with approximately 65–70% of time dedicated to implementation ownership and workflow execution and 30–35% focused on structured training and readiness activities for both customers and internal clinical teams. Metric driven bonuses ~$Strategic account management ~ Healthcare implementation ~ Health system operations ~ Enterprise account onboarding ~ Strategic account management ~ Health system partnership implementation ~ EHR implementation experience (Athena, Epic, Cerner, etc.) Experience training clinical teams Clearly documented workflows and rules of engagement Smooth transition from onboarding to Account Management Early indicators of clinical, operational, and partnership value and potential barriers Customer Implementation & Activation Lead the full implementation lifecycle from contract signature through go-live and stabilization Facilitate implementation meetings with executive, operational, and clinical stakeholders Identify risks early and proactively drive resolution Ensure customers meet operational, clinical, and billing readiness requirements Educate customers on Co CM workflows, documentation expectations, and billing requirements Design site-specific workflows aligned with Co CM standards and local operations Maintain clear documentation of customer-specific workflows Translate customer workflows into internal guidance for BHMs, Care Coordinators, Clinical Managers, and Psychiatric Consultants Relationship Building & Cross-Functional Coordination Partner with Clinical, Operations, Billing, IT, Talent, and Marketing teams Serve as the bridge between customer expectations and internal execution Support early ramp-up and workflow adoption Identify optimization opportunities and reinforce training Partner with Account Management for transition into long-term ownership Integration-Minded: You may come from M&A integration, enterprise account onboarding, or strategic account management. You understand that the first 60–90 days define the trajectory of the partnership. You are energized by creating structure where it doesn't yet exist and defining best practices for the future. You are energized by moving a partnership from contract signature to successful activation. At evolved MD, we are leading the integration of behavioral health services in modern primary care. We use a uniquely upfront, innovative, and ongoing approach that places our clinicians on site and in person at each of the practices we serve. As one of America's largest and most seasoned companies dedicated to integration, we fully embed behavioral health managers into a collaborative team. evolved MD is committed to meeting patients where they are most comfortable: whether that is in person and on site at your practice location or virtual. We offer early, comprehensive, and dedicated care to help patients achieve the best possible behavioral health outcomes. To find out more about what it's like to work at evolved MD, visit our Resources and News page at where you can learn about our culture, leaders, innovations, and impact in the community.","company":"Evolvedmd","rawCompany":"evolvedmd","city":"Omaha","state":"AR","isRemote":false,"isActive":false,"createdAt":"2026-07-09T02:37:27.470Z","occupations":[{"code":"29-1229.00","title":"Physicians, All Other","slug":"physicians-all-other"},{"code":"13-2099.00","title":"Financial Specialists, All Other","slug":"financial-specialists-all-other"},{"code":"11-3031.00","title":"Financial Managers","slug":"financial-managers"}],"industries":[{"code":"621112","title":"Offices of Physicians, Mental Health Specialists","slug":"offices-of-physicians-mental-health-specialists"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client financial rep","description":"Customer Onboarding Specialist Location: This position is fully remote with quarterly travel required to support new customer implementations, site readiness activities, and in-person onboarding support. The Customer Onboarding Specialist serves as the implementation lead and early partnership quarterback for new evolved MD customers. This individual is responsible for translating contractual intent into operational reality — guiding customers through onboarding, aligning stakeholders, designing site-specific workflows, and ensuring both customer teams and evolved MD clinical staff are prepared to successfully deliver care within the Collaborative Care Model (Co CM). This role is primarily implementation-focused, with approximately 65–70% of time dedicated to implementation ownership and workflow execution and 30–35% focused on structured training and readiness activities for both customers and internal clinical teams. Metric driven bonuses ~$Strategic account management ~ Healthcare implementation ~ Health system operations ~ Enterprise account onboarding ~ Strategic account management ~ Health system partnership implementation ~ EHR implementation experience (Athena, Epic, Cerner, etc.) Experience training clinical teams Clearly documented workflows and rules of engagement Smooth transition from onboarding to Account Management Early indicators of clinical, operational, and partnership value and potential barriers Customer Implementation & Activation Lead the full implementation lifecycle from contract signature through go-live and stabilization Facilitate implementation meetings with executive, operational, and clinical stakeholders Identify risks early and proactively drive resolution Ensure customers meet operational, clinical, and billing readiness requirements Educate customers on Co CM workflows, documentation expectations, and billing requirements Design site-specific workflows aligned with Co CM standards and local operations Maintain clear documentation of customer-specific workflows Translate customer workflows into internal guidance for BHMs, Care Coordinators, Clinical Managers, and Psychiatric Consultants Relationship Building & Cross-Functional Coordination Partner with Clinical, Operations, Billing, IT, Talent, and Marketing teams Serve as the bridge between customer expectations and internal execution Support early ramp-up and workflow adoption Identify optimization opportunities and reinforce training Partner with Account Management for transition into long-term ownership Integration-Minded: You may come from M&A integration, enterprise account onboarding, or strategic account management. You understand that the first 60–90 days define the trajectory of the partnership. You are energized by creating structure where it doesn't yet exist and defining best practices for the future. You are energized by moving a partnership from contract signature to successful activation. At evolved MD, we are leading the integration of behavioral health services in modern primary care. We use a uniquely upfront, innovative, and ongoing approach that places our clinicians on site and in person at each of the practices we serve. As one of America's largest and most seasoned companies dedicated to integration, we fully embed behavioral health managers into a collaborative team. evolved MD is committed to meeting patients where they are most comfortable: whether that is in person and on site at your practice location or virtual. We offer early, comprehensive, and dedicated care to help patients achieve the best possible behavioral health outcomes. To find out more about what it's like to work at evolved MD, visit our Resources and News page at where you can learn about our culture, leaders, innovations, and impact in the community.","datePosted":"2026-07-09T02:37:27.470Z","dateModified":"2026-07-09T02:37:27.470Z","hiringOrganization":{"@type":"Organization","name":"Evolvedmd","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Omaha","addressRegion":"AR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c14aedc6409b743a7e28366e"},"url":"https://jobsearcher.com/jobs/c14aedc6409b743a7e28366e"}}