{"schemaVersion":"jobsearcher.job.v1","id":"c0cc426c29ee1f05f1429be2","url":"https://jobsearcher.com/jobs/c0cc426c29ee1f05f1429be2","canonicalUrl":"https://jobsearcher.com/jobs/c0cc426c29ee1f05f1429be2","title":"Remote Tier 1 IT Help Desk Engineer","description":"Element Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote technical support, assisting with issues such as printers, passwords, and antivirus alerts. You'll manage tickets through ConnectWise PSA and work closely with service teams to ensure smooth client operations. The ideal candidate has hands-on experience in a help desk environment, strong troubleshooting skills, and familiarity with tools like IT Glue and ConnectWise PSA. Competitive salary starting at $50,000 depending on experience. #J-18808-Ljbffr","company":"Element Technologies","rawCompany":"element technologies","isRemote":true,"isActive":false,"createdAt":"2026-06-04T11:07:48.827Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Tier 1 IT Help Desk Engineer","description":"Element Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote technical support, assisting with issues such as printers, passwords, and antivirus alerts. You'll manage tickets through ConnectWise PSA and work closely with service teams to ensure smooth client operations. The ideal candidate has hands-on experience in a help desk environment, strong troubleshooting skills, and familiarity with tools like IT Glue and ConnectWise PSA. Competitive salary starting at $50,000 depending on experience. #J-18808-Ljbffr","datePosted":"2026-06-04T11:07:48.827Z","dateModified":"2026-06-04T11:07:48.827Z","hiringOrganization":{"@type":"Organization","name":"Element Technologies","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c0cc426c29ee1f05f1429be2"},"url":"https://jobsearcher.com/jobs/c0cc426c29ee1f05f1429be2"}}