{"schemaVersion":"jobsearcher.job.v1","id":"c0c8f0f2c08fadee6e9b83db","url":"https://jobsearcher.com/jobs/c0c8f0f2c08fadee6e9b83db","canonicalUrl":"https://jobsearcher.com/jobs/c0c8f0f2c08fadee6e9b83db","title":"Sr. Manager, Facilities & Workplace Services","description":"Sr. Manager, Facilities & Workplace Services Department: Operations\nEmployment Type: Full Time\nLocation: US-North Carolina-Raleigh\nDescription This position is ideal for experienced facilities management professionals to join the Facilities & Workplace Services team as a Senior Manager, Facilities and Workplace Services , leading the operational excellence for the Morrisville, NC campus. The role is pivotal in shaping a workplace environment that fosters employee engagement, well-being, and a positive experience, while championing environmental sustainability. By partnering with cross-functional teams, you will drive initiatives that enhance the physical workspace, support workforce needs, and cultivate a culture of innovation, inclusivity, and environmental responsibility.\nRole expectations Own day-to-day facilities operations, ensuring workplace services such as custodial, life safety, engineering, food service, and general maintenance are delivered effectively and consistently.\nLead staff in providing responsive, high-quality service to employees, prioritizing their concerns and workplace experience.\nChampion and integrate environmental sustainability practices into facility operations, including energy management, waste reduction, water conservation, sustainable procurement, and performance tracking against sustainability metrics.\nOwn service contracts cost-effectively, ensuring services meet company standards.\nOwn vendor governance, including through RFPs, SOWs, service agreements, contract renewals, vendor onboarding, scorecards, business reviews, KPIs, audits, controls, and cost management.\nSupervise maintenance programs to keep facilities safe, welcoming, productive, and well-maintained, with a focus on building systems reliability, preventive maintenance of critical infrastructure and performance.\nOwn financial planning and reporting, including annual budgets, quarterly forecasts, operating plans, KPI dashboards, service performance reviews, sustainability metrics, cost savings, and executive updates.\nAnalyze data to assess objectives, productivity, cost savings, service performance, and improvement opportunities.\nReview work order metrics to identify service gaps and recurring issues and implement corrective actions.\nDirect hiring, training, and development of facility staff, fostering a culture of engagement, inclusion, and professional growth.\nBuild and maintain effective relationships with key stakeholders and leadership to align facilities and workplace services with business needs.\nOwn site-level capital projects, renovations, space planning, workplace improvements, and infrastructure upgrades from planning through execution, including scope development, budget tracking, schedule management, vendor coordination, and stakeholder communication.\nPartner with EHS to ensure site-level safety. Ensure facility compliance readiness, including permitting, inspections, life safety systems, emergency preparedness, incident response support, business continuity support, environmental documentation, and coordination with EHS and local authorities.\nLead broader facility risk assessments and mitigation planning across operations, infrastructure, compliance, emergency readiness, vendor performance, and service continuity.\nOversee employee moves, restacks, onboarding and offboarding coordination, seating assignments, access and badging coordination, conference room readiness, and workplace service requests to ensure smooth employee transitions.\nOversee workplace experience programs and employee-facing services, including café and catering support, amenities, events, reception coordination, visitor experience, furniture standards, employee feedback, common area improvements, and employee engagement initiatives.\nPartner with key stakeholders on site strategy, occupancy planning, workplace standards, and long-range planning to support site operations.\nOwn change management and communication plans for workplace initiatives, employee moves, service changes, construction impacts, and operational disruptions.\nEstablish and maintain facilities and workplace service standards, SLAs, governance routines, escalation processes, and performance review cadence to ensure consistent service delivery and accountability.\nDevelop multi-year capital plans and lifecycle asset replacement strategies for building systems, workplace infrastructure, furniture, equipment, and critical site assets, with a focus on resiliency and business continuity.\nDrive innovation through best practices, operational efficiency, and adoption of industry trends that support a dynamic workplace.\nWhat we\\'re looking for Education: Bachelor’s degree (or equivalent experience) preferred, with a minimum of 10 years in facilities management.\nExperience: 10+ years of facilities management experience, including at least 3 years at the facilities manager level; proven ability to lead change and manage complex environments.\nSkills: Expertise in space planning, construction, engineering, property operations, and building management; strong analytical, problem-solving, and technical proficiency.\nSustainability: Demonstrated experience implementing environmental sustainability initiatives in facilities management.\nCommunication and teamwork: Excellent oral and written communication skills, with the ability to engage stakeholders, lead diverse teams, and collaborate effectively across functions.\nComplementary Skills\nExperience with critical system environments and Building Management Systems (BMS).\nProfessional certifications preferred (e.g., IFMA, CFM, LEED, WELL).\nProficiency with CMMS/IWMS platforms, access control systems, occupancy analytics, SAP, Ariba, Aravo, and related contract management tools.\nCommitment to continuous improvement, innovation, and enhancing employee engagement and environmental sustainability through workplace services.\nPay Transparency If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.\nFor Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.\nOur internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.\nGeneral Description of All Benefits\nWe are pleased to provide a general description of the benefits Align offers to full-time employees in this position.\nFamily Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:\nDiscounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment\nBack-up Child/Elder Care and access to a caregiving concierge\nFamily Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans\nBreast Milk Delivery and Lactation Support Services\nEmployee Assistance Program\nHinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan\nEmployee benefits. Align offers its employees:\nShort-term and long-term disability insurance in accordance with those plans.\nBasic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.\nFlexible Spending Accounts– Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.\n401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.\nEmployee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).\nPaid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.\nSick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.\n11 Company-designated paid holidays throughout the year.\nIf employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.\nNon-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.\nTo the extent applicable state or local law offers more generous benefits, Align complies with any such law.\n\n#J-18808-Ljbffr","company":"Align Technology","rawCompany":"align technology","city":"Brooklyn","state":"NY","isRemote":false,"isActive":true,"createdAt":"2026-08-19T03:19:02.833Z","occupations":[{"code":"11-3013.00","title":"Facilities Managers","slug":"facilities-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"}],"industries":[{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"},{"code":"531312","title":"Nonresidential Property Managers","slug":"nonresidential-property-managers"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr. Manager, Facilities & Workplace Services","description":"Sr. Manager, Facilities & Workplace Services Department: Operations\nEmployment Type: Full Time\nLocation: US-North Carolina-Raleigh\nDescription This position is ideal for experienced facilities management professionals to join the Facilities & Workplace Services team as a Senior Manager, Facilities and Workplace Services , leading the operational excellence for the Morrisville, NC campus. The role is pivotal in shaping a workplace environment that fosters employee engagement, well-being, and a positive experience, while championing environmental sustainability. By partnering with cross-functional teams, you will drive initiatives that enhance the physical workspace, support workforce needs, and cultivate a culture of innovation, inclusivity, and environmental responsibility.\nRole expectations Own day-to-day facilities operations, ensuring workplace services such as custodial, life safety, engineering, food service, and general maintenance are delivered effectively and consistently.\nLead staff in providing responsive, high-quality service to employees, prioritizing their concerns and workplace experience.\nChampion and integrate environmental sustainability practices into facility operations, including energy management, waste reduction, water conservation, sustainable procurement, and performance tracking against sustainability metrics.\nOwn service contracts cost-effectively, ensuring services meet company standards.\nOwn vendor governance, including through RFPs, SOWs, service agreements, contract renewals, vendor onboarding, scorecards, business reviews, KPIs, audits, controls, and cost management.\nSupervise maintenance programs to keep facilities safe, welcoming, productive, and well-maintained, with a focus on building systems reliability, preventive maintenance of critical infrastructure and performance.\nOwn financial planning and reporting, including annual budgets, quarterly forecasts, operating plans, KPI dashboards, service performance reviews, sustainability metrics, cost savings, and executive updates.\nAnalyze data to assess objectives, productivity, cost savings, service performance, and improvement opportunities.\nReview work order metrics to identify service gaps and recurring issues and implement corrective actions.\nDirect hiring, training, and development of facility staff, fostering a culture of engagement, inclusion, and professional growth.\nBuild and maintain effective relationships with key stakeholders and leadership to align facilities and workplace services with business needs.\nOwn site-level capital projects, renovations, space planning, workplace improvements, and infrastructure upgrades from planning through execution, including scope development, budget tracking, schedule management, vendor coordination, and stakeholder communication.\nPartner with EHS to ensure site-level safety. Ensure facility compliance readiness, including permitting, inspections, life safety systems, emergency preparedness, incident response support, business continuity support, environmental documentation, and coordination with EHS and local authorities.\nLead broader facility risk assessments and mitigation planning across operations, infrastructure, compliance, emergency readiness, vendor performance, and service continuity.\nOversee employee moves, restacks, onboarding and offboarding coordination, seating assignments, access and badging coordination, conference room readiness, and workplace service requests to ensure smooth employee transitions.\nOversee workplace experience programs and employee-facing services, including café and catering support, amenities, events, reception coordination, visitor experience, furniture standards, employee feedback, common area improvements, and employee engagement initiatives.\nPartner with key stakeholders on site strategy, occupancy planning, workplace standards, and long-range planning to support site operations.\nOwn change management and communication plans for workplace initiatives, employee moves, service changes, construction impacts, and operational disruptions.\nEstablish and maintain facilities and workplace service standards, SLAs, governance routines, escalation processes, and performance review cadence to ensure consistent service delivery and accountability.\nDevelop multi-year capital plans and lifecycle asset replacement strategies for building systems, workplace infrastructure, furniture, equipment, and critical site assets, with a focus on resiliency and business continuity.\nDrive innovation through best practices, operational efficiency, and adoption of industry trends that support a dynamic workplace.\nWhat we\\'re looking for Education: Bachelor’s degree (or equivalent experience) preferred, with a minimum of 10 years in facilities management.\nExperience: 10+ years of facilities management experience, including at least 3 years at the facilities manager level; proven ability to lead change and manage complex environments.\nSkills: Expertise in space planning, construction, engineering, property operations, and building management; strong analytical, problem-solving, and technical proficiency.\nSustainability: Demonstrated experience implementing environmental sustainability initiatives in facilities management.\nCommunication and teamwork: Excellent oral and written communication skills, with the ability to engage stakeholders, lead diverse teams, and collaborate effectively across functions.\nComplementary Skills\nExperience with critical system environments and Building Management Systems (BMS).\nProfessional certifications preferred (e.g., IFMA, CFM, LEED, WELL).\nProficiency with CMMS/IWMS platforms, access control systems, occupancy analytics, SAP, Ariba, Aravo, and related contract management tools.\nCommitment to continuous improvement, innovation, and enhancing employee engagement and environmental sustainability through workplace services.\nPay Transparency If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.\nFor Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.\nOur internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.\nGeneral Description of All Benefits\nWe are pleased to provide a general description of the benefits Align offers to full-time employees in this position.\nFamily Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:\nDiscounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment\nBack-up Child/Elder Care and access to a caregiving concierge\nFamily Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans\nBreast Milk Delivery and Lactation Support Services\nEmployee Assistance Program\nHinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan\nEmployee benefits. Align offers its employees:\nShort-term and long-term disability insurance in accordance with those plans.\nBasic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.\nFlexible Spending Accounts– Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.\n401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.\nEmployee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).\nPaid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.\nSick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.\n11 Company-designated paid holidays throughout the year.\nIf employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.\nNon-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.\nTo the extent applicable state or local law offers more generous benefits, Align complies with any such law.\n\n#J-18808-Ljbffr","datePosted":"2026-08-19T03:19:02.833Z","dateModified":"2026-08-19T03:19:02.833Z","hiringOrganization":{"@type":"Organization","name":"Align Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c0c8f0f2c08fadee6e9b83db"},"url":"https://jobsearcher.com/jobs/c0c8f0f2c08fadee6e9b83db"}}