Host/Hostess

Duties - Greet and welcome guests as they arrive at the restaurant - Escort guests to their assigned tables and present menus - Provide accurate wait times and monitor waiting lists - Answer phone calls and assist with reservations or inquiries - Maintain a clean and organized host/host station - Collaborate with servers, kitchen staff, and management to ensure smooth operations - Assist with seating arrangements for large parties or special events - Handle guest complaints or concerns with professionalism and escalate when necessary Requirements - Previous experience as a host/host or in a customer service role preferred - Knowledge of OpenTable reservation system and REVEL POS is a plus - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Ability to work in a fast-paced environment and handle stressful situations calmly - Flexibility to work evenings, weekends, and holidays as required - High school diploma or equivalent Pay: This is an hourly position at $16 an hour plus tips. Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Summary As a Host/Hostess, you will be the first point of contact for our guests, utilizing your core skills in host/hostess experience, food service, and exceptional customer service to create a welcoming atmosphere. Your proficiency in communication skills will be essential in greeting and seating guests, managing reservations through OpenTable, and assisting with guest inquiries. With a background in restaurant operations and a high school diploma or GED, you will ensure smooth operations and guest satisfaction. Your familiarity with POS systems and previous experience in a hospitality setting will further enhance the overall guest experience. Join our team and be a vital part of our commitment to providing outstanding service in a vibrant dining environment. Job Type: Part-time Pay: $16.00 per hour Expected hours: 14 – 21 per week Benefits: Employee discount Flexible schedule Paid sick time Physical Setting: Casual dining restaurant Shift: Evening shift Shift availability: Night Shift (Required) Work Location: In person