{"schemaVersion":"jobsearcher.job.v1","id":"c07f2ae7f0d44e225a0406be","url":"https://jobsearcher.com/jobs/c07f2ae7f0d44e225a0406be","canonicalUrl":"https://jobsearcher.com/jobs/c07f2ae7f0d44e225a0406be","title":"Implementation Manager, Data Privacy (DC)","description":"Lavendo partners with startups and highgrowth companies to help them hire toptier sales, GTM, and technical talent. This role is with one of our clients; we'll share full details about the company and interview process as we get to know you and confirm mutual fit.About the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityWe're seeking a talented Implementation Manager to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation-no sales quotas, no upsell pressure-just delivering an exceptional customer experience.What You'll Do Onboarding new customers and ensuring successful implementation of solutionsDeveloping and maintaining strong relationships with assigned accountsProviding product training and support to customersMonitoring customer health and addressing issues proactivelyCollaborating with internal teams to improve customer experienceTracking and reporting on key performance metricsFocus exclusively on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targetsWhat You Bring Bachelor's degree in Business, Computer Science, or related field3-5 years of experience in customer support, customer success or implementation management in Enterprise SaaS or technology companiesStrong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)Excellent communication and interpersonal skillsProblem-solving and analytical abilitiesAbility to work from the office in Falls Church, VA, 3 times per weekKey Success Drivers High ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join? Competitive salary: $85,000-$115,000 per year (negotiable depending on your experience)Comprehensive benefits: 100% paid medical, dental, and vision for employees and families (gold plan with zero out-of-pocket)401(k) plan with a match programHybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programRapid career growth opportunities (Director of Customer Success)No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term successCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing Process Level 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.","company":"Lavendo","rawCompany":"lavendo","city":"McLean","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-06T23:45:40.244Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager, Data Privacy (DC)","description":"Lavendo partners with startups and highgrowth companies to help them hire toptier sales, GTM, and technical talent. This role is with one of our clients; we'll share full details about the company and interview process as we get to know you and confirm mutual fit.About the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityWe're seeking a talented Implementation Manager to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation-no sales quotas, no upsell pressure-just delivering an exceptional customer experience.What You'll Do Onboarding new customers and ensuring successful implementation of solutionsDeveloping and maintaining strong relationships with assigned accountsProviding product training and support to customersMonitoring customer health and addressing issues proactivelyCollaborating with internal teams to improve customer experienceTracking and reporting on key performance metricsFocus exclusively on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targetsWhat You Bring Bachelor's degree in Business, Computer Science, or related field3-5 years of experience in customer support, customer success or implementation management in Enterprise SaaS or technology companiesStrong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)Excellent communication and interpersonal skillsProblem-solving and analytical abilitiesAbility to work from the office in Falls Church, VA, 3 times per weekKey Success Drivers High ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join? Competitive salary: $85,000-$115,000 per year (negotiable depending on your experience)Comprehensive benefits: 100% paid medical, dental, and vision for employees and families (gold plan with zero out-of-pocket)401(k) plan with a match programHybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programRapid career growth opportunities (Director of Customer Success)No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term successCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing Process Level 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.","datePosted":"2026-08-06T23:45:40.244Z","dateModified":"2026-08-06T23:45:40.244Z","hiringOrganization":{"@type":"Organization","name":"Lavendo","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"McLean","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c07f2ae7f0d44e225a0406be"},"url":"https://jobsearcher.com/jobs/c07f2ae7f0d44e225a0406be"}}