Supervisor - Quality Critical Incident

Lead a team that ensures every critical incident is heard, addressed, and escalated to protect those who need it most Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Weekday Schedule Monday-Friday (United States of America) Responsibilities:As a Supervisor-Quality Critical Incident, you will oversees the training, coordination, and daily operations of the Critical Incident Reporting (CIR) team to ensure all tasks are assigned and completed on time. It ensures incidents are processed and routed appropriately to protect vulnerable Medicaid members and maintain compliance with required timelines. The role also includes monitoring staff performance, developing tracking models, and supporting leadership in ensuring CIR processes meet quality and timeliness standards.?Under the direction of the Quality Manager, is responsible for and supervises Critical Incident Reporting activities. Monitors staff case load and distributes ...Quality, Supervisor, Technology, Healthcare, Wellness