Sales Representative

Job Description About us Cricket Wireless is the fastest growing cellular network provider in the nation, the market's tremendous growth is your opportunity to earn significant income in an exciting retail environment. Cricket Wireless retailer is seeking Retail Sales Representatives for several locations in the California coastal area. This position pays hourly + uncapped commission and bonus compensation based on your monthly sales performance. The potential total wages earned often meet or exceed other similar retail entry-level positions. We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers’ needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design) Skills Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices Proficiency in English and Spanish Basic Math skills Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions Familiarity with inventory procedures Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Availability to work flexible shifts High school degree Job Type: Full-time Pay: $16.00 - $19.00 per hour Benefits: Employee discount Flexible schedule Schedule: 8-hour shift Weekends as needed Work Location: In person Job Types: Full-time, Part-time Pay: $16.00 - $19.00 per hour Expected hours: 24 – 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Compensation Package: Bonus opportunities Commission pay Daily bonus Performance bonus Weekly bonus Schedule: 4 hour shift 8 hour shift Every weekend Monday to Friday Weekends as needed Ability to Commute: Napa, CA 94559 (Required) Work Location: In person