CCBHC Case Manager

SUMMARY:The Case Manager will report to the Director of Residential Services/CCBHC Case Manager Supervisor. This position works as part of the interdisciplinary team to facilitate and coordinate clients' continuum of care activities, ensuring optimum utilization of community resources, service delivery, and compliance with external agencies and referral sources requirements. The Case Manager facilitates and prepares the clients for success in their next phase of treatment and when returning to their community.DUTIES AND RESPONSIBILITIES:The Case Manager's responsibilities include, but are not limited to:Assess the needs of the clients at admission to determine with the client the goals and the level of assistance required to achieve goals.Continue to follow up with clients throughout treatment to ensure that basic needs are addressed, including required documentation, to allow the client to move forward and achieve goals at discharge.Assures clients who may discharge early are prepared with resources.Liaison with community services to assist the client with identified goals and needs.Liaison with family, friends, partners, and outside resources to create a supportive environment and ensure continuity of care.Educate the participants on behavioral health, promoting healthy resources, and daily skills training to provide the highest quality person-centered care.Work closely with other members of the clinical team in addressing daily concerns, intervening if crisis intervention is required, and offering additional directives for care to provide the highest quality person-centered care.Assist participants in developing an aftercare plan so that s/he will feel confident upon exiting the program that they have the resources required to facilitate the continuity of care.Uphold participant confidentiality in accordance with company policies and procedures and local, state, and federal laws and regulations.Maintain case files and other required documentation according to agency policiesRegularly identify and maintain relationships with new employment, housing, medical, and other community resources.Schedule personal business and legal appointments and general case management for clientsEnsure all documentation is completed in a timely mannerOther duties as assigned.MINIMUM QUALIFICATIONS:Skills/Knowledge/Abilities:Excellent written and verbal communication skills with the ability to effectively communicate with diverse populationsCultural and diversity understanding and awarenessInterpersonal skills that promote and encourage teamworkAdvanced knowledge of HIPAA and confidentialityAdvanced knowledge of behaviors and emotions related to addictionAdvanced knowledge of community and referral resources for clients' diverse needsSkills in documenting effective case management notesProficient use of standard office equipment and systems: phone, copier, the computer including Microsoft Office Word and Outlook tools.Ability to coordinate volunteer and vocational activities for participantsCritical thinking/problem solvingAbility to manage a variety of tasks and organize workloadAttention to detailMaintain effective professional relationships with all levels within the organizationFamiliarity with community resources including mental health, social, financial, educational, housing, employment, childcare, and other support that may be required.Ability to build rapport with clientsUnrestricted NM Driver's License Education and Experience:High School/GED requiredAddiction treatment counseling: 1 year (Preferred)Case Management certification (Required) - ACM (Accredited Case Manager), CCM (Certified Case Manager, RN-BC), or CPSW (Certified Peer Support Worker)Current CPR/First Aid Certification (or willingness to become certified)Salary Description