{"schemaVersion":"jobsearcher.job.v1","id":"c05956516b68b8aeb5254bad","url":"https://jobsearcher.com/jobs/c05956516b68b8aeb5254bad","canonicalUrl":"https://jobsearcher.com/jobs/c05956516b68b8aeb5254bad","title":"Technical Support Representative - Work Study","description":"Overview\r\nLutron Electronics Co., Inc. is seeking motivated students to join us as a Work-Study student at our Las Vegas, NV Service Center. As part of the Technical Support team, you will deliver technical assistance to a diverse customer base while gaining hands-on experience supporting retail end users and residential clients, helping them maximize the benefits of Lutron's innovative lighting and shading solutions.\r\nResponsibilities\r\nServe as a trusted advisor to customers by providing expert guidance on product selection, compatibility, installation, and usage—delivering a seamless, end-to-end support experience.\r\nDeliver first-level technical support via phone or email, troubleshooting issues across lighting control systems, smart devices, and network-connected solutions.\r\nDiagnose and resolve complex technical problems using strong analytical and problem-solving skills, while escalating advanced issues when necessary.\r\nBuild strong customer relationships through clear, confident communication, offering calm and reliable support to installers, contractors, and end users.\r\nStay aligned to Lutron's culture and values:\r\nBe passionate\r\nBe flexible and adaptable to changing markets\r\nBe an innovative thinker\r\nBe customer focused\r\nBe ethical\r\nQualifications\r\nWe seek talented, success-minded people with the desire and ability to make things happen. Our baseline requirements are simple:\r\nYou are pursuing an associate or bachelor's degree\r\nYour cumulative GPA is at least a 3.00\r\nYou have proven interpersonal and communication skills\r\nYou are driven and self-motivated\r\nWhat You'll Gain\r\nComprehensive training and mentoring through the program\r\nGain experience supporting real-world Internet of Things (IoT) and lighting automation products\r\nGuidance to support your growth and explore potential future full-time opportunities at Lutron.\r\nWork Hours\r\nOn-site, team-oriented environment (5 days/week) with a preferred 4-hour daily schedule (8 AM–12 PM PST), or flexible hours aligned with academic commitments upon prior arrangement.\r\nLutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.\r\nLutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics\r\nJ-18808-Ljbffr","company":"Lutron","rawCompany":"lutron","city":"Las Vegas","state":"NV","isRemote":false,"isActive":false,"createdAt":"2026-07-16T01:41:48.007Z","occupations":[{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"},{"code":"27-4015.00","title":"Lighting Technicians","slug":"lighting-technicians"},{"code":"49-2094.00","title":"Electrical and Electronics Repairers, Commercial and Industrial Equipment","slug":"electrical-and-electronics-repairers-commercial-and-industrial-equipment"}],"industries":[{"code":"335132","title":"Commercial, Industrial, and Institutional Electric Lighting Fixture Manufacturing","slug":"commercial-industrial-and-institutional-electric-lighting-fixture-manufacturing"},{"code":"335139","title":"Electric Lamp Bulb and Other Lighting Equipment Manufacturing","slug":"electric-lamp-bulb-and-other-lighting-equipment-manufacturing"},{"code":"611519","title":"Other Technical and Trade Schools","slug":"other-technical-and-trade-schools"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Representative - Work Study","description":"Overview\r\nLutron Electronics Co., Inc. is seeking motivated students to join us as a Work-Study student at our Las Vegas, NV Service Center. As part of the Technical Support team, you will deliver technical assistance to a diverse customer base while gaining hands-on experience supporting retail end users and residential clients, helping them maximize the benefits of Lutron's innovative lighting and shading solutions.\r\nResponsibilities\r\nServe as a trusted advisor to customers by providing expert guidance on product selection, compatibility, installation, and usage—delivering a seamless, end-to-end support experience.\r\nDeliver first-level technical support via phone or email, troubleshooting issues across lighting control systems, smart devices, and network-connected solutions.\r\nDiagnose and resolve complex technical problems using strong analytical and problem-solving skills, while escalating advanced issues when necessary.\r\nBuild strong customer relationships through clear, confident communication, offering calm and reliable support to installers, contractors, and end users.\r\nStay aligned to Lutron's culture and values:\r\nBe passionate\r\nBe flexible and adaptable to changing markets\r\nBe an innovative thinker\r\nBe customer focused\r\nBe ethical\r\nQualifications\r\nWe seek talented, success-minded people with the desire and ability to make things happen. Our baseline requirements are simple:\r\nYou are pursuing an associate or bachelor's degree\r\nYour cumulative GPA is at least a 3.00\r\nYou have proven interpersonal and communication skills\r\nYou are driven and self-motivated\r\nWhat You'll Gain\r\nComprehensive training and mentoring through the program\r\nGain experience supporting real-world Internet of Things (IoT) and lighting automation products\r\nGuidance to support your growth and explore potential future full-time opportunities at Lutron.\r\nWork Hours\r\nOn-site, team-oriented environment (5 days/week) with a preferred 4-hour daily schedule (8 AM–12 PM PST), or flexible hours aligned with academic commitments upon prior arrangement.\r\nLutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.\r\nLutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:41:48.007Z","dateModified":"2026-07-16T01:41:48.007Z","hiringOrganization":{"@type":"Organization","name":"Lutron","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Las Vegas","addressRegion":"NV","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c05956516b68b8aeb5254bad"},"url":"https://jobsearcher.com/jobs/c05956516b68b8aeb5254bad"}}