{"schemaVersion":"jobsearcher.job.v1","id":"c052b5bc4fc4b2abf697dce6","url":"https://jobsearcher.com/jobs/c052b5bc4fc4b2abf697dce6","canonicalUrl":"https://jobsearcher.com/jobs/c052b5bc4fc4b2abf697dce6","title":"Embedded Program Manager","description":"OverviewIn this role you will serve as the embedded operational partner for Walmart's Emergency Communications Platform, driving day-to-day administration and readiness. You support platform governance, admin training, and issue resolution to enable rapid emergency activations. Working closely with Walmart's Emergency Communications Team and GSOC, you will optimize configurations, data integrity, and continuous improvements. This position offers impact at the intersection of security, operations, and technology within a global, fast-moving SaaS environment.Compensation / BenefitsCompetitive base salary + company-wide bonus programGenerous and flexible time off and parental leave policiesHealth benefits – Medical, Dental, Vision and Life Insurance 100% paid for employees401K with generous company matchCareer development opportunities through Learning & DevelopmentAward-winning culture and Best Places to Work recognitionResponsibilitiesAdminister Walmart's Emergency Communications Platform (users, permissions, groups, templates, configurations)Maintain platform readiness through health checks and audits; validate associate dataProvide technical support and troubleshoot access/configuration/notification issuesTrain and enable platform administrators; create job aids and SOPsSupport continuous improvement: test features, deploy integrations, KPI reportingPartner with Walmart as AlertMedia's dedicated operational resource for GSOC and Emergency Communications TeamKey requirements5+ years in enterprise SaaS in technical account management, program management, or customer successAbility to operate independently in a large, decentralized enterpriseStrong project management and stakeholder prioritization across two organizationsDepth in platform administration (users, permissions, integrations, data validation)Experience applying AI/emerging technologies to improve decision-making and communicationExperience in security, emergency management, or crisis communications is a plusAble to pass background checks and clearance processes across Walmart and AlertMediaSelf-motivated and action-orientedIndependent and able to operate without daily on-site presenceStrong judgment and empathyPlatform administration depth (user/permission management, integrations, data validation)Troubleshooting and technical issue resolutionTraining delivery and documentation (onboarding, SOPs)","company":"Alertmedia","rawCompany":"alertmedia","city":"Baltimore","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-10-26T13:06:34.509Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9161.00","title":"Emergency Management Directors","slug":"emergency-management-directors"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Embedded Program Manager","description":"OverviewIn this role you will serve as the embedded operational partner for Walmart's Emergency Communications Platform, driving day-to-day administration and readiness. You support platform governance, admin training, and issue resolution to enable rapid emergency activations. Working closely with Walmart's Emergency Communications Team and GSOC, you will optimize configurations, data integrity, and continuous improvements. This position offers impact at the intersection of security, operations, and technology within a global, fast-moving SaaS environment.Compensation / BenefitsCompetitive base salary + company-wide bonus programGenerous and flexible time off and parental leave policiesHealth benefits – Medical, Dental, Vision and Life Insurance 100% paid for employees401K with generous company matchCareer development opportunities through Learning & DevelopmentAward-winning culture and Best Places to Work recognitionResponsibilitiesAdminister Walmart's Emergency Communications Platform (users, permissions, groups, templates, configurations)Maintain platform readiness through health checks and audits; validate associate dataProvide technical support and troubleshoot access/configuration/notification issuesTrain and enable platform administrators; create job aids and SOPsSupport continuous improvement: test features, deploy integrations, KPI reportingPartner with Walmart as AlertMedia's dedicated operational resource for GSOC and Emergency Communications TeamKey requirements5+ years in enterprise SaaS in technical account management, program management, or customer successAbility to operate independently in a large, decentralized enterpriseStrong project management and stakeholder prioritization across two organizationsDepth in platform administration (users, permissions, integrations, data validation)Experience applying AI/emerging technologies to improve decision-making and communicationExperience in security, emergency management, or crisis communications is a plusAble to pass background checks and clearance processes across Walmart and AlertMediaSelf-motivated and action-orientedIndependent and able to operate without daily on-site presenceStrong judgment and empathyPlatform administration depth (user/permission management, integrations, data validation)Troubleshooting and technical issue resolutionTraining delivery and documentation (onboarding, SOPs)","datePosted":"2026-10-26T13:06:34.509Z","dateModified":"2026-10-26T13:06:34.509Z","hiringOrganization":{"@type":"Organization","name":"Alertmedia","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Baltimore","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c052b5bc4fc4b2abf697dce6"},"url":"https://jobsearcher.com/jobs/c052b5bc4fc4b2abf697dce6"}}