{"schemaVersion":"jobsearcher.job.v1","id":"c024f008b149694d6b5cd7bb","url":"https://jobsearcher.com/jobs/c024f008b149694d6b5cd7bb","canonicalUrl":"https://jobsearcher.com/jobs/c024f008b149694d6b5cd7bb","title":"Engagement Manager","description":"About Handshake\r\nHandshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.Why join Handshake now:Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feelPartner hand-in-hand with world‑class AI labs, Fortune 500 partners and the world’s top educational institutionsWork together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC foundersBuild a massive, fast-growing business with billions in revenueAbout Handshake AIHuman data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data‑intensive post‑training techniques. We believe that data spend for AI training will increase by 3-5x in the next few years and continue for much longer as models take on new domains. Handshake AI supports all of the frontier AI labs, working on their most complex data at the largest scale.About the Role\r\nAs anEngagement Manager, Handshake AI , you will own our most critical Frontier AI lab customer relationships from first scope through production deployments, expansions, and renewals. You are the person these customers call first, in both high stakes moments and day to day decision making, and you are comfortable operating in environments withhigh expectations, high visibility, and high pressure .You will sit at the intersection ofcustomers, operations, product, and engineering , turning ambiguous, high stakes problems into clear programs, making hard tradeoffs at speed, and orchestrating cross functional teams to deliver outsized results while maintaining exceptional, executive level relationships.You will be responsible for:Owning a high impact book of businessfor Handshake AI, leading strategic implementations for flagship accounts from scope and milestones through on time, successful go live.Running the full engagement lifecycle(onboarding, delivery, QBRs, expansions, renewals) as thesingle threaded owner of valuefor a portfolio of strategic, often multi million dollar customers.Turning messy, evolving customer goals into sharp programs and requirements , pushing back where needed, and influencing product, operations, and roadmap decisions.Defining and reporting on success metrics(business KPIs, SLAs, model quality) and using data to make fast, high conviction calls on where to double down, pivot, or sunset.Partnering with Saleson aggressive expansion strategies, identifying, shaping, and helping close upsell and cross sell opportunities across your accounts.What success looks like in the first 6–12 months:Multiple high priority implementations are live in production withclear, referenceable winsand expansion in motion.Your accounts showdeep adoption and material revenue growth , with Handshake AI embedded in core model development and evaluation workflows.Sales, Ops, and Product leaders consistently treat you as theowner of outcomesfor your accounts and pull you into the most strategic, time sensitive opportunities.You will work closely with:Saleson deal shaping, scoping, handoffs, and expansion strategy.Operationson aggressive yet realistic resourcing, training, and quality for Fellows and domain experts.Product and Engineeringon roadmap, integrations, and new capabilities needed to unlock step function value for your customers.What You Will Bring\r\nExperience:6+ years incustomer facing, high ownership roles(engagement management, management consulting, customer success, strategy and operations, or similar) withAI, data, or complex operational products .4+ years at a top tier management consulting firm(for example McKinsey, BCG, Bain, or equivalent)and/ora mix of that background plusstartup operating experiencein high intensity environments.Proven track record leadingcomplex, multiple stakeholder implementationsand driving measurable business outcomes for demanding enterprise customers.Experience working directly withsenior stakeholders (VP or C level)and navigating complex, political organizations while still getting to an answer fast.This role works well for people who:Want to own a book of business and are comfortable being directly accountable for customer outcomes and revenueCan make high judgment decisions with incomplete information and move fast without perfect dataEnjoy switching between executive level relationship management and detailed project and data reviewsAre comfortable working directly with senior leaders at Handshake and demanding VP and C level customersIt is not a good fit if you need fixed hours, narrow scope, or heavy structure. There are periods of high intensity, including occasional early or late calls across time zones. Priorities can change quickly and you will often be the person asked to solve the hardest customer problems.People in this role often come from:Management consulting at top tier firms, with significant client leadership and project ownershipStrategy and operations or bizops roles at early stage or high growth startupsCustomer facing leadership roles in SaaS or AI / data companies (engagement management, customer success, solutions, or similar)Investment banking or private equity backgrounds that transitioned into operating or client facing rolesPrior experience in AI is helpful but not required.Perks\r\nHandshake delivers benefits that help you feel supported—and thrive at work and in life.The below benefits are for full-time US employees.Ownership: Equity in a fast-growing companyFinancial Wellness: 401(k) match, competitive compensation, financial coachingFamily Support: Paid parental leave, fertility benefits, parental coachingWellbeing: Medical, dental, and vision, mental health support, wellness stipendGrowth: Learning stipend, ongoing developmentRemote & Office: Internet, commuting, and free lunch/gym in our SF officeTime Off: Flexible PTO, 15 holidays + 2 flex daysConnection: Team outings & referral bonusesExplore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.#J-18808-Ljbffr","company":"Cacheflow","rawCompany":"cacheflow","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-10-04T02:04:13.241Z","occupations":[{"code":"11-2033.00","title":"Fundraising Managers","slug":"fundraising-managers"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Engagement Manager","description":"About Handshake\r\nHandshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.Why join Handshake now:Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feelPartner hand-in-hand with world‑class AI labs, Fortune 500 partners and the world’s top educational institutionsWork together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC foundersBuild a massive, fast-growing business with billions in revenueAbout Handshake AIHuman data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data‑intensive post‑training techniques. We believe that data spend for AI training will increase by 3-5x in the next few years and continue for much longer as models take on new domains. Handshake AI supports all of the frontier AI labs, working on their most complex data at the largest scale.About the Role\r\nAs anEngagement Manager, Handshake AI , you will own our most critical Frontier AI lab customer relationships from first scope through production deployments, expansions, and renewals. You are the person these customers call first, in both high stakes moments and day to day decision making, and you are comfortable operating in environments withhigh expectations, high visibility, and high pressure .You will sit at the intersection ofcustomers, operations, product, and engineering , turning ambiguous, high stakes problems into clear programs, making hard tradeoffs at speed, and orchestrating cross functional teams to deliver outsized results while maintaining exceptional, executive level relationships.You will be responsible for:Owning a high impact book of businessfor Handshake AI, leading strategic implementations for flagship accounts from scope and milestones through on time, successful go live.Running the full engagement lifecycle(onboarding, delivery, QBRs, expansions, renewals) as thesingle threaded owner of valuefor a portfolio of strategic, often multi million dollar customers.Turning messy, evolving customer goals into sharp programs and requirements , pushing back where needed, and influencing product, operations, and roadmap decisions.Defining and reporting on success metrics(business KPIs, SLAs, model quality) and using data to make fast, high conviction calls on where to double down, pivot, or sunset.Partnering with Saleson aggressive expansion strategies, identifying, shaping, and helping close upsell and cross sell opportunities across your accounts.What success looks like in the first 6–12 months:Multiple high priority implementations are live in production withclear, referenceable winsand expansion in motion.Your accounts showdeep adoption and material revenue growth , with Handshake AI embedded in core model development and evaluation workflows.Sales, Ops, and Product leaders consistently treat you as theowner of outcomesfor your accounts and pull you into the most strategic, time sensitive opportunities.You will work closely with:Saleson deal shaping, scoping, handoffs, and expansion strategy.Operationson aggressive yet realistic resourcing, training, and quality for Fellows and domain experts.Product and Engineeringon roadmap, integrations, and new capabilities needed to unlock step function value for your customers.What You Will Bring\r\nExperience:6+ years incustomer facing, high ownership roles(engagement management, management consulting, customer success, strategy and operations, or similar) withAI, data, or complex operational products .4+ years at a top tier management consulting firm(for example McKinsey, BCG, Bain, or equivalent)and/ora mix of that background plusstartup operating experiencein high intensity environments.Proven track record leadingcomplex, multiple stakeholder implementationsand driving measurable business outcomes for demanding enterprise customers.Experience working directly withsenior stakeholders (VP or C level)and navigating complex, political organizations while still getting to an answer fast.This role works well for people who:Want to own a book of business and are comfortable being directly accountable for customer outcomes and revenueCan make high judgment decisions with incomplete information and move fast without perfect dataEnjoy switching between executive level relationship management and detailed project and data reviewsAre comfortable working directly with senior leaders at Handshake and demanding VP and C level customersIt is not a good fit if you need fixed hours, narrow scope, or heavy structure. There are periods of high intensity, including occasional early or late calls across time zones. Priorities can change quickly and you will often be the person asked to solve the hardest customer problems.People in this role often come from:Management consulting at top tier firms, with significant client leadership and project ownershipStrategy and operations or bizops roles at early stage or high growth startupsCustomer facing leadership roles in SaaS or AI / data companies (engagement management, customer success, solutions, or similar)Investment banking or private equity backgrounds that transitioned into operating or client facing rolesPrior experience in AI is helpful but not required.Perks\r\nHandshake delivers benefits that help you feel supported—and thrive at work and in life.The below benefits are for full-time US employees.Ownership: Equity in a fast-growing companyFinancial Wellness: 401(k) match, competitive compensation, financial coachingFamily Support: Paid parental leave, fertility benefits, parental coachingWellbeing: Medical, dental, and vision, mental health support, wellness stipendGrowth: Learning stipend, ongoing developmentRemote & Office: Internet, commuting, and free lunch/gym in our SF officeTime Off: Flexible PTO, 15 holidays + 2 flex daysConnection: Team outings & referral bonusesExplore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.#J-18808-Ljbffr","datePosted":"2026-10-04T02:04:13.241Z","dateModified":"2026-10-04T02:04:13.241Z","hiringOrganization":{"@type":"Organization","name":"Cacheflow","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c024f008b149694d6b5cd7bb"},"url":"https://jobsearcher.com/jobs/c024f008b149694d6b5cd7bb"}}