{"schemaVersion":"jobsearcher.job.v1","id":"c00cbc140d42b01a7a95fbac","url":"https://jobsearcher.com/jobs/c00cbc140d42b01a7a95fbac","canonicalUrl":"https://jobsearcher.com/jobs/c00cbc140d42b01a7a95fbac","title":"Program Analyst - Purchase Card Program","description":"Job Description\n\nDescription:Program Analyst - Purchase Card Program\r\nNextStep Technology, Inc. is seeking a knowledgeable and highly organizedProgram Analystto support a federal Purchase Card Program. This position provides operational, analytical, training, and help-desk support to purchase card stakeholders using Citibank’s Electronic Access System (EAS), CitiManager.The ideal candidate will have strong purchase card experience, excellent analytical and communication skills, and the ability to manage multiple priorities in a fast-paced, professional environment.Key Responsibilities:Provide technical assistance and monitor the purchase card system to ensure the organizational hierarchy is accurate and current.\r\nProcess purchase card cancellations and changes to Merchant Category Codes (MCCs).\r\nReview and submit cardholder and approving official applications through CitiManager.\r\nAdd approved Merchant Category Codes to cardholder purchase card accounts.\r\nIncrease or decrease single-purchase and monthly purchase limits as authorized.\r\nTransfer cardholders from one Approving Official (AO) to another.\r\nComplete required Approving Official changes.\r\nProvide daily help-desk support by responding to questions and requests received by telephone or email.\r\nTroubleshoot purchase card account and system issues.\r\nConduct purchase card reviews and audits.\r\nRun and analyze transaction reports.\r\nRequest and review supporting documentation for transactions to confirm compliance with the DHS Purchase Card Manual and applicable policies.\r\nResearch purchase card issues, policies, and potential concerns, and present recommendations and solutions to management.\r\nCompile, evaluate, and present data and statistical information.\r\nDevelop presentations and deliver training to purchase card stakeholders.\r\nProvide field personnel with training and guidance regarding current purchase card policies, procedures, and program changes.\r\nProvide on-call support after regular business hours and on weekends, as required.\r\nCollaborate with team members and contribute to the successful completion of program objectives.\r\nPerform other related duties as assigned.\r\nRequirements:\r\nRequired Qualifications:Five years of previous purchase card experience or knowledge is preferred.\r\nExperience with CitiManager or a similar purchase card management system is strongly preferred.\r\nStrong verbal and written communication skills, including active listening, professional presentation, and the ability to communicate findings and recommendations clearly.\r\nAdvanced proficiency in Microsoft Office, particularly Excel and PowerPoint.\r\nStrong analytical skills, including the ability to collect and analyze complex data, evaluate systems and information, and draw logical conclusions.\r\nExperience with statistical equations, formulas, reporting, and data analysis.\r\nStrong planning, organizational, and project-management skills.\r\nAbility to maintain composure under pressure while managing multiple priorities and deadlines.\r\nStrong negotiation, critical-thinking, and problem-solving abilities.\r\nSuperior customer service skills.\r\nAbility to work independently and collaboratively within a professional team environment.\r\nAbility and willingness to provide after-hours and weekend on-call support.\r\nEducation and Experience:Bachelor’s degree from an accredited college or university is preferred.\r\nRelevant professional experience may be substituted for the education requirement.\r\nCandidates with an associate degree must have at least two additional years of relevant experience.\r\nFour years of relevant experience may be considered as a substitute for a bachelor’s degree.\r\nCandidates without a college degree must have a minimum of 10 years of relevant professional experience.\r\nEqual Employment OpportunityNextStep Technology, Inc. is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.","company":"Nextstep Technology","rawCompany":"nextstep technology","city":"Springfield","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-11-03T02:08:45.913Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"611420","title":"Computer Training","slug":"computer-training"},{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Analyst - Purchase Card Program","description":"Job Description\n\nDescription:Program Analyst - Purchase Card Program\r\nNextStep Technology, Inc. is seeking a knowledgeable and highly organizedProgram Analystto support a federal Purchase Card Program. This position provides operational, analytical, training, and help-desk support to purchase card stakeholders using Citibank’s Electronic Access System (EAS), CitiManager.The ideal candidate will have strong purchase card experience, excellent analytical and communication skills, and the ability to manage multiple priorities in a fast-paced, professional environment.Key Responsibilities:Provide technical assistance and monitor the purchase card system to ensure the organizational hierarchy is accurate and current.\r\nProcess purchase card cancellations and changes to Merchant Category Codes (MCCs).\r\nReview and submit cardholder and approving official applications through CitiManager.\r\nAdd approved Merchant Category Codes to cardholder purchase card accounts.\r\nIncrease or decrease single-purchase and monthly purchase limits as authorized.\r\nTransfer cardholders from one Approving Official (AO) to another.\r\nComplete required Approving Official changes.\r\nProvide daily help-desk support by responding to questions and requests received by telephone or email.\r\nTroubleshoot purchase card account and system issues.\r\nConduct purchase card reviews and audits.\r\nRun and analyze transaction reports.\r\nRequest and review supporting documentation for transactions to confirm compliance with the DHS Purchase Card Manual and applicable policies.\r\nResearch purchase card issues, policies, and potential concerns, and present recommendations and solutions to management.\r\nCompile, evaluate, and present data and statistical information.\r\nDevelop presentations and deliver training to purchase card stakeholders.\r\nProvide field personnel with training and guidance regarding current purchase card policies, procedures, and program changes.\r\nProvide on-call support after regular business hours and on weekends, as required.\r\nCollaborate with team members and contribute to the successful completion of program objectives.\r\nPerform other related duties as assigned.\r\nRequirements:\r\nRequired Qualifications:Five years of previous purchase card experience or knowledge is preferred.\r\nExperience with CitiManager or a similar purchase card management system is strongly preferred.\r\nStrong verbal and written communication skills, including active listening, professional presentation, and the ability to communicate findings and recommendations clearly.\r\nAdvanced proficiency in Microsoft Office, particularly Excel and PowerPoint.\r\nStrong analytical skills, including the ability to collect and analyze complex data, evaluate systems and information, and draw logical conclusions.\r\nExperience with statistical equations, formulas, reporting, and data analysis.\r\nStrong planning, organizational, and project-management skills.\r\nAbility to maintain composure under pressure while managing multiple priorities and deadlines.\r\nStrong negotiation, critical-thinking, and problem-solving abilities.\r\nSuperior customer service skills.\r\nAbility to work independently and collaboratively within a professional team environment.\r\nAbility and willingness to provide after-hours and weekend on-call support.\r\nEducation and Experience:Bachelor’s degree from an accredited college or university is preferred.\r\nRelevant professional experience may be substituted for the education requirement.\r\nCandidates with an associate degree must have at least two additional years of relevant experience.\r\nFour years of relevant experience may be considered as a substitute for a bachelor’s degree.\r\nCandidates without a college degree must have a minimum of 10 years of relevant professional experience.\r\nEqual Employment OpportunityNextStep Technology, Inc. is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.","datePosted":"2026-11-03T02:08:45.913Z","dateModified":"2026-11-03T02:08:45.913Z","hiringOrganization":{"@type":"Organization","name":"Nextstep Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c00cbc140d42b01a7a95fbac"},"url":"https://jobsearcher.com/jobs/c00cbc140d42b01a7a95fbac"}}