Operations Engineer

Operations at Gotransverse is focused on Service Reliability Engineering concepts – where we have amazing Engineers capable of software, network, data, and systems ENGINEERING. The emphasis here is on designing, managing, and maintaining services that exhibit high reliability. We design towards all of our infrastructure components being managed in the same way as software components. We believe in the principles and methodologies of DevOps, and we strive to empower engineers – whether systems or feature focused, to build and deploy the most amazing, scalable, and effective solutions. Right now, we want to add another engineer to our Operations team – someone with a modern range of skillsets like Linux, AWS, a strong background in databases and overall data management. This engineer will eventually join our on-call rotation and be capable of, and responsible for all-around service delivery and reliability with the rest of the Gotransverse service delivery team members. The day to day (responsibilities): Perform application support for the Gotransverse revenue operations solution Assist with provisioning and configuring customer solutions Implement internal networks, firewall rules, application servers and data processing servers Define and execute production change management and incident response procedures Respond to and resolve production system network, hardware and software issues Ensures secure configuration of all systems and document security policies for PCI compliance Helps support production system networks, servers and software Desired Skills and Experience Requirements snapshot (what you bring): BS/BA degree or equivalent industry experience Strong communication skills for working closely with broader technical team Self-motivated with exceptional organizational skills 3+ years of experience installing, configuring and performing routine troubleshooting and performance evaluation tasks in Linux environments Experience managing requests and tasks in a ticketing or incident management system Experience with AWS required Strong understanding of RDBMS like MySQL and PostgreSQL 3+ years of experience deploying, troubleshooting and monitoring Java applications on the web Strong configuration, deployment, upgrade and patching skills for Apache Tomcat servers Unix shell, Perl or Python programming or scripting skills Working knowledge of DNS, NFS/NIS+, HTTP, SSL and/or mail protocols Working knowledge of TCP/IP networking, including routing, switching and security Knowledge of load balancing or high availability architectures is a plus Deep knowledge of Java web applications and technologies on Linux/Unix is highly valued Understanding of SOAP and REST web services Experience with IaaC tooling including Terraform, CloudFormation, etc. required Experience with PCI compliance Experience with Ansible a plus Experience with Enterprise Linux distributions Experience with Kubernetes a plus Experience with Helm Charts a plus Experience with SCAP Security a plus Gotransverse’s Hybrid Work Model Gotransverse is excited to offer a hybrid model to their employees with the expectation of working in our Downtown Austin office 2-3 days a week depending on the role. This flexible hybrid approach gives team members the best of both worlds: focus time along with in-personal collaboration that fosters trust and unlocks creativity. To Apply: Please send your resume to careers@gotransverse.com. Resume submission is required for consideration. Only candidates already eligible to work in the United States will be considered. U.S. Equal Employment Opportunity/Affirmative Action Information Individuals seeking employment at Gotransverse LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.