{"schemaVersion":"jobsearcher.job.v1","id":"bfd1d5771009a5a577f4a7ce","url":"https://jobsearcher.com/jobs/bfd1d5771009a5a577f4a7ce","canonicalUrl":"https://jobsearcher.com/jobs/bfd1d5771009a5a577f4a7ce","title":"Deployment Manager","description":"Title: Deployment Manager\r\nLocation: Middletown, PA\r\nDuration: 12+ Months\r\nNote: Position is hybrid; primarily remote off-site with on-site as required in Middletown PA; one week/month for first 5+/- months (Initial Engagement); two non-consecutive weeks/month for the following 3+/- months, daily for the following 2+/- months (Go-Live), then two non-consecutive weeks/month for the following 2+/- months (Post Go-Live).\r\nPosition Summary\r\nWe are seeking a Deployment Manager to add to our team assisting the Pennsylvania Turnpike Commission (PTC) Information Technology (IT) Department for Transition Planning, Cutover Coordination, and Stabilization Support of the PTC Unified Back Office Solution (UBOS) project. This engagement will provide disciplined coordination and governance across a highly complex deployment, reducing go-live risks while safeguarding customer experience and revenue integrity.\r\nResponsibilities\r\nBe the centralized coordinator providing oversight functions across various resources, SMEs, internal teams, implementation partners, contractors, vendors and executive leadership.\r\nFunction as the single point of contact for deployment coordination activities.\r\nOversee the overall readiness, cutover, and stabilization activities.\r\nManage the Runbook development and coordinate its execution by all accountable parties.\r\nManage the listed set of deliverables through their acceptance by the Commission.\r\nReport to Commission Program leadership and governance bodies.\r\nIn-scope duties and responsibilities (Deployment Coordinator resources)\r\nPlan and orchestrate readiness planning, cutover coordination, issue triage, and stabilization oversight by aligning and mobilizing existing resources and vendors.\r\nDevelop and maintain the Master Deployment Runbook.\r\nCreate, edit, deliver, and receive acceptance of the listed deliverables to this SOW.\r\nFacilitate cross-functional meetings and command center operations.\r\nTrack and escalate risks, issues, and dependencies to the Commission's governance bodies.\r\nCreate and provide executive and operational status reporting and other communications as requested.\r\nPlease note, the responsibilities of these resources are limited to coordination, facilitation, documentation, and governance support, and expressly exclude system development, system configuration, training, or operational execution.\r\nKey Outcomes\r\nCutover Strategy & Plan including collaborating with each team to create a comprehensive Master Deployment Runbook.\r\nControlled and well-orchestrated cutover.\r\nClear communications on accountability and escalations during go-live.\r\nReduced operational, financial, and reputational risks and impacts.\r\nAccelerated stabilization and transition to steady-state operations.\r\nDeliverables\r\nCutover Strategy Document.\r\nDetailed Cutover Plan (tasks, dependencies, timelines) and support its integration with the UBOS Master Schedule.\r\nMaster Deployment Runbook (living document).\r\nReadiness and risk assessment document(s).\r\nIssue and action tracking logs.\r\nPeriodic status and stabilization reports (as requested by Commission).\r\nMock Cutover Reports.\r\nDeliverables are coordination artifacts, not system outputs.\r\nThese deliverables must be accepted by the Commission to be considered complete.\r\nThe Commission will provide templates or guidance on the format and content of the deliverable documents.\r\nDeliverable Due Dates will be determined in coordination with the Commission. They must be delivered and accepted in a timely manner to provide value to the Key Outcomes.\r\nPhased Approach – Activities\r\nPhase 1 – Readiness Planning (Pre-Go-Live)\r\nCutover strategy & planning.\r\nRoll back strategy development.\r\nLegacy system decommissioning plan.\r\nOperational readiness plan including training and change management plan.\r\nDevelop detailed Runbook for each deployment from the UAT stage, Dress Rehearsal, to cutover.\r\nReadiness assessments.\r\nRisk Identification and mitigation planning.\r\nStakeholder and escalation mapping.\r\nPhase 2 – Cutover Management & Coordination (Go-Live)\r\nIssue triage and escalation (related to cutover planning).\r\nGo/no-go decision support.\r\nCutover execution coordination.\r\nPhase 3 – Stabilization Support (Post Go-Live)\r\nDefect prioritization coordination.\r\nKPI and SLA monitoring for system and operations.\r\nTransition to steady-state operations.\r\nCross-team alignment.\r\nCross team communication of software release schedules.\r\nSkills and Experience\r\n7+ Years: Experience in software deployment, release management, or technical program management for enterprise/back-office systems (ERP, Finance, HRIS, Procurement, Shared Services).\r\nProven delivery in the role of a Deployment or Transition Manager of at least one large initial production deployment for a net-new enterprise application.\r\nProven delivery of at least one large BackOffice production transition for a back-office transition from one vendor to another vendor.\r\nHands on experience with CI/CD, environment management, and release orchestration across multiple teams.\r\nStrong understanding of data migration methods, integration patterns (APIs, message queues, ETL/ELT), and cutover techniques.\r\nFamiliarity with ITIL change & incident processes; working knowledge of security, audit, and compliance requirements.\r\nExcellent communication, stakeholder management, and executive reporting skills; able to lead cross-functional command centers.\r\nDesired Skillset\r\nExperience in Finance/ERP (e.g., SAP) or CRM deployments.\r\nKnowledge of cloud platforms (Azure/AWS), container orchestration (Kubernetes), and infrastructure-as-code (Terraform/ARM).\r\nTools: Azure DevOps, Jira, Confluence, GitHub/GitLab, platforms, monitoring/observability (e.g., Datadog, AppDynamics, Splunk).\r\nCertifications: PMP, ITIL, Scrum/SAFe, Prosci (Change Management), Azure/AWS Cloud.\r\nProficiency with SQL, ServiceNow, feature flagging, scripting (PowerShell/Python), and test data management.\r\nJ-18808-Ljbffr","company":"Creative Solutions Services","rawCompany":"creative solutions services","city":"Middletown","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-07-16T01:41:58.525Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Deployment Manager","description":"Title: Deployment Manager\r\nLocation: Middletown, PA\r\nDuration: 12+ Months\r\nNote: Position is hybrid; primarily remote off-site with on-site as required in Middletown PA; one week/month for first 5+/- months (Initial Engagement); two non-consecutive weeks/month for the following 3+/- months, daily for the following 2+/- months (Go-Live), then two non-consecutive weeks/month for the following 2+/- months (Post Go-Live).\r\nPosition Summary\r\nWe are seeking a Deployment Manager to add to our team assisting the Pennsylvania Turnpike Commission (PTC) Information Technology (IT) Department for Transition Planning, Cutover Coordination, and Stabilization Support of the PTC Unified Back Office Solution (UBOS) project. This engagement will provide disciplined coordination and governance across a highly complex deployment, reducing go-live risks while safeguarding customer experience and revenue integrity.\r\nResponsibilities\r\nBe the centralized coordinator providing oversight functions across various resources, SMEs, internal teams, implementation partners, contractors, vendors and executive leadership.\r\nFunction as the single point of contact for deployment coordination activities.\r\nOversee the overall readiness, cutover, and stabilization activities.\r\nManage the Runbook development and coordinate its execution by all accountable parties.\r\nManage the listed set of deliverables through their acceptance by the Commission.\r\nReport to Commission Program leadership and governance bodies.\r\nIn-scope duties and responsibilities (Deployment Coordinator resources)\r\nPlan and orchestrate readiness planning, cutover coordination, issue triage, and stabilization oversight by aligning and mobilizing existing resources and vendors.\r\nDevelop and maintain the Master Deployment Runbook.\r\nCreate, edit, deliver, and receive acceptance of the listed deliverables to this SOW.\r\nFacilitate cross-functional meetings and command center operations.\r\nTrack and escalate risks, issues, and dependencies to the Commission's governance bodies.\r\nCreate and provide executive and operational status reporting and other communications as requested.\r\nPlease note, the responsibilities of these resources are limited to coordination, facilitation, documentation, and governance support, and expressly exclude system development, system configuration, training, or operational execution.\r\nKey Outcomes\r\nCutover Strategy & Plan including collaborating with each team to create a comprehensive Master Deployment Runbook.\r\nControlled and well-orchestrated cutover.\r\nClear communications on accountability and escalations during go-live.\r\nReduced operational, financial, and reputational risks and impacts.\r\nAccelerated stabilization and transition to steady-state operations.\r\nDeliverables\r\nCutover Strategy Document.\r\nDetailed Cutover Plan (tasks, dependencies, timelines) and support its integration with the UBOS Master Schedule.\r\nMaster Deployment Runbook (living document).\r\nReadiness and risk assessment document(s).\r\nIssue and action tracking logs.\r\nPeriodic status and stabilization reports (as requested by Commission).\r\nMock Cutover Reports.\r\nDeliverables are coordination artifacts, not system outputs.\r\nThese deliverables must be accepted by the Commission to be considered complete.\r\nThe Commission will provide templates or guidance on the format and content of the deliverable documents.\r\nDeliverable Due Dates will be determined in coordination with the Commission. They must be delivered and accepted in a timely manner to provide value to the Key Outcomes.\r\nPhased Approach – Activities\r\nPhase 1 – Readiness Planning (Pre-Go-Live)\r\nCutover strategy & planning.\r\nRoll back strategy development.\r\nLegacy system decommissioning plan.\r\nOperational readiness plan including training and change management plan.\r\nDevelop detailed Runbook for each deployment from the UAT stage, Dress Rehearsal, to cutover.\r\nReadiness assessments.\r\nRisk Identification and mitigation planning.\r\nStakeholder and escalation mapping.\r\nPhase 2 – Cutover Management & Coordination (Go-Live)\r\nIssue triage and escalation (related to cutover planning).\r\nGo/no-go decision support.\r\nCutover execution coordination.\r\nPhase 3 – Stabilization Support (Post Go-Live)\r\nDefect prioritization coordination.\r\nKPI and SLA monitoring for system and operations.\r\nTransition to steady-state operations.\r\nCross-team alignment.\r\nCross team communication of software release schedules.\r\nSkills and Experience\r\n7+ Years: Experience in software deployment, release management, or technical program management for enterprise/back-office systems (ERP, Finance, HRIS, Procurement, Shared Services).\r\nProven delivery in the role of a Deployment or Transition Manager of at least one large initial production deployment for a net-new enterprise application.\r\nProven delivery of at least one large BackOffice production transition for a back-office transition from one vendor to another vendor.\r\nHands on experience with CI/CD, environment management, and release orchestration across multiple teams.\r\nStrong understanding of data migration methods, integration patterns (APIs, message queues, ETL/ELT), and cutover techniques.\r\nFamiliarity with ITIL change & incident processes; working knowledge of security, audit, and compliance requirements.\r\nExcellent communication, stakeholder management, and executive reporting skills; able to lead cross-functional command centers.\r\nDesired Skillset\r\nExperience in Finance/ERP (e.g., SAP) or CRM deployments.\r\nKnowledge of cloud platforms (Azure/AWS), container orchestration (Kubernetes), and infrastructure-as-code (Terraform/ARM).\r\nTools: Azure DevOps, Jira, Confluence, GitHub/GitLab, platforms, monitoring/observability (e.g., Datadog, AppDynamics, Splunk).\r\nCertifications: PMP, ITIL, Scrum/SAFe, Prosci (Change Management), Azure/AWS Cloud.\r\nProficiency with SQL, ServiceNow, feature flagging, scripting (PowerShell/Python), and test data management.\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:41:58.525Z","dateModified":"2026-07-16T01:41:58.525Z","hiringOrganization":{"@type":"Organization","name":"Creative Solutions Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Middletown","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bfd1d5771009a5a577f4a7ce"},"url":"https://jobsearcher.com/jobs/bfd1d5771009a5a577f4a7ce"}}