{"schemaVersion":"jobsearcher.job.v1","id":"bfbd794e426e82d88287218d","url":"https://jobsearcher.com/jobs/bfbd794e426e82d88287218d","canonicalUrl":"https://jobsearcher.com/jobs/bfbd794e426e82d88287218d","title":"IT Support/Network Systems Support","description":"Company Description\n\nOur client is looking for a motivated and passionate software craftsperson to help in create, extend, and maintain the core of their software platform as they expand past their current offerings in services related to energy and convenience in order to take their business to the next level.\n\nJob Description\n\nRole: SNOC Specialist/IT Support\nLocation: Akron, OH\nDuration: 1 year\nDescription:\nSystems & Network Operations Center (SNOC) Specialist\nThis position works 12 hour shifts in order to provide 7 x 24 x 365 support.\nCandidate must be available to work day and night shift, weekends and holidays.\nJob Summary:\nThis position is responsible for the daily operational support in Client’s System & Network Operations Center (SNOC). SNOC provides continuous proactive monitoring and first level admin support of the Client IT systems including servers, network devices, applications, databases, voice systems and energy management systems.\nDuties:\nAnalyzing/Troubleshooting UNIX/Linux server configurations and processes\nAnalyzing/Troubleshooting Microsoft server configurations and processes\nBasic database administration\nMonitoring network traffic, analyzing network problems and performance\nResponding to alerts from system monitors & performing first level problem identification and resolution\nIssuing tickets for problem escalation\nPerforming batch scheduling functions, including monitoring and execution\nSupporting multiple teams during event identification, escalation and resolution.\n\nQualifications\n\nAn associate's or bachelor’s degree in Computer Science or related discipline is preferred but equivalent work experience will be considered in lieu of a degree\nStrong problem solving and communication skills (verbal and written)\nStrong multitasking ability including monitoring a continuous flow of alerts while performing troubleshooting and system administrative tasks\nHighly motivated, creative thinker with proven ability to troubleshoot and solve problems in a production support environment\nNetwork & Windows troubleshooting and administrative skills\nFamiliarity with Linux/Unix operating system and commands.\nIf interested, respond with your updated resume to Jay.sankar(at)comtecinfo.com or can reach me at 972-666-5061.\n\nAdditional Information\n\nAll your information will be kept confidential according to EEO guidelines.","company":"Comtecinfo","rawCompany":"comtecinfo","city":"Akron","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-04T14:04:59.571Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support/Network Systems Support","description":"Company Description\n\nOur client is looking for a motivated and passionate software craftsperson to help in create, extend, and maintain the core of their software platform as they expand past their current offerings in services related to energy and convenience in order to take their business to the next level.\n\nJob Description\n\nRole: SNOC Specialist/IT Support\nLocation: Akron, OH\nDuration: 1 year\nDescription:\nSystems & Network Operations Center (SNOC) Specialist\nThis position works 12 hour shifts in order to provide 7 x 24 x 365 support.\nCandidate must be available to work day and night shift, weekends and holidays.\nJob Summary:\nThis position is responsible for the daily operational support in Client’s System & Network Operations Center (SNOC). SNOC provides continuous proactive monitoring and first level admin support of the Client IT systems including servers, network devices, applications, databases, voice systems and energy management systems.\nDuties:\nAnalyzing/Troubleshooting UNIX/Linux server configurations and processes\nAnalyzing/Troubleshooting Microsoft server configurations and processes\nBasic database administration\nMonitoring network traffic, analyzing network problems and performance\nResponding to alerts from system monitors & performing first level problem identification and resolution\nIssuing tickets for problem escalation\nPerforming batch scheduling functions, including monitoring and execution\nSupporting multiple teams during event identification, escalation and resolution.\n\nQualifications\n\nAn associate's or bachelor’s degree in Computer Science or related discipline is preferred but equivalent work experience will be considered in lieu of a degree\nStrong problem solving and communication skills (verbal and written)\nStrong multitasking ability including monitoring a continuous flow of alerts while performing troubleshooting and system administrative tasks\nHighly motivated, creative thinker with proven ability to troubleshoot and solve problems in a production support environment\nNetwork & Windows troubleshooting and administrative skills\nFamiliarity with Linux/Unix operating system and commands.\nIf interested, respond with your updated resume to Jay.sankar(at)comtecinfo.com or can reach me at 972-666-5061.\n\nAdditional Information\n\nAll your information will be kept confidential according to EEO guidelines.","datePosted":"2026-08-04T14:04:59.571Z","dateModified":"2026-08-04T14:04:59.571Z","hiringOrganization":{"@type":"Organization","name":"Comtecinfo","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Akron","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bfbd794e426e82d88287218d"},"url":"https://jobsearcher.com/jobs/bfbd794e426e82d88287218d"}}