Teller - Irvine

Teller/Member Service RepresentativeBuild Relationships. Build Futures. Build Your Career.At Orange County's Federal Credit Union (OCFCU), banking is personalalways has been. For more than 85 years, we've helped our members reach life's milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we're proud of where we've come fromand excited about where we're going next.Our people-first philosophy isn't just a tagline. It's why we've been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We're also honored with workplace satisfactiondriven directly by employee voices.When you join OCFCU, you're joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.As a Teller/Member Service Representative (MSR), you're more than the face of the branchyou're a trusted financial partner.You'll blend service, sales, and problem-solving to help members confidently navigate their financial journeys.What you'll do:Deliver exceptional experiences by handling teller transactions with accuracy and careProactively recommend products and services that truly fit member needsResolve questions and concerns with a consultative, relationship-focused approachCreate trust that lasts beyond the transactionand keeps members coming backYou'll bring:Service Experience:1+ years of recent experience in a bank or credit union or at least 2+ years of recent service and sales related experience in other industries. E.g., retail, food & bev., hospitality, auto, and telecommunicationsHands-on experience handling cashSales & Communication Skills:2+ years cross-selling and referring productsClear, friendly communicationprofessional but approachableTech Savvy:Comfortable learning and using multiple systems and platformsSchedule Flexibility:MondaySaturday availabilityWeekdays between 8:30 AM6:30 PM and Saturdays 8:30 AM2:30 PMCompensation & Career PathWe believe great talent deserves fair, transparent payand room to grow. Hourly pay is based on experience, internal equity, and role level:Member Service Rep I: $20.00 per hour. Requires a minimum of two-year recent customer service and sales experience.Member Service Rep II: $20.50 - $21.00 per hour. Requires a minimum six-months recent teller experience.Member Service Rep III: $21.00 - $22.50 per hour. Requires a minimum two-year recent teller PLUS new accounts experience.Why OCFCU?Award-winning workplace cultureClear growth paths and internal mobilityPeople before profitsalwaysA team that supports each other and celebrates winsHealth Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.