{"schemaVersion":"jobsearcher.job.v1","id":"bf2ecf7343e97dfd69a9f269","url":"https://jobsearcher.com/jobs/bf2ecf7343e97dfd69a9f269","canonicalUrl":"https://jobsearcher.com/jobs/bf2ecf7343e97dfd69a9f269","title":"Call Center Representative - 2nd and 3rd shift","description":"*Immediate openings available for 2nd/3rd shifts and weekend call center and customer service representatives.*\n\nTowing Dispatch Services (TDS) is actively seeking dynamic individuals to join our call center team. If you are a great communicator, problem-solver and thrive in a fast paced environment, TDS wants you on board.\n\n*Responsibilities*\n\n* Respond promptly and courteously to incoming calls.\n* Receive and prioritize incoming service requests.\n* Efficiently coordinate dispatch of tow trucks to assist stranded motorists.\n* Handle customer inquiries with clarity and professionalism.\n* Collaborate seamlessly with towing personnel for effective service delivery.\n\n*Skills & Requirements*\n\n* Excellent communication skills and a customer-focused mindset\n* Proficient computer and typing skills\n* Ability to multitask in a fast-paced environment\n* Excellent problem-solving abilities\n* Availability for flexible hours, including weekends and holidays\n* Clean criminal background\n* Reliable attendance and punctuality are required\n\nBenefits:\n\n* Paid training\n* Competitive hourly rate\n* Attendance Bonus potential\n* SimpleIRA with company matching\n* Health Insurance\n* Dental Insurance\n* Vision Insurance\n\nCurrent full time positions are available for 2nd shift, 3rd shift and weekends, starting immediately. Join us in making a difference on the road!\n\n_*This is NOT a remote position. In-person attendance is required, even in inclement winter weather.*_\n\n*Apply in person at Towing Dispatch Services, 1807 S Morris Ave, Bloomington IL (grey building at the corner of Morris Ave & Six Points) between 8am-5pm Monday-Friday or online at https://towingdispatchil.com/careers/application-non-driver/*\n\n_Ann, Inc., Joe's Towing & Recovery and BCJN Corp are Equal Opportunity Employers_\n\nJob Type: Full-time\n\nPay: $18.00 - $20.00 per hour\n\nExpected hours: 10 – 40 per week\n\nBenefits:\n* 401(k)\n* Dental insurance\n* Health insurance\n* Paid time off\n* Vision insurance\n\nApplication Question(s):\n* Do you have reliable transportation to get to and from work? This is an in-person position, located in Bloomington IL\n* Do you have a clean criminal background?\n\nLanguage:\n* English (Required)\n\nShift availability:\n* Day Shift (Preferred)\n* Night Shift (Preferred)\n\nWork Location: In person","company":"Towing Dispatch Services","rawCompany":"towing dispatch services","city":"Bloomington","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-22T16:41:36.812Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"488490","title":"Other Support Activities for Road Transportation","slug":"other-support-activities-for-road-transportation"},{"code":"488410","title":"Motor Vehicle Towing","slug":"motor-vehicle-towing"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Call Center Representative - 2nd and 3rd shift","description":"*Immediate openings available for 2nd/3rd shifts and weekend call center and customer service representatives.*\n\nTowing Dispatch Services (TDS) is actively seeking dynamic individuals to join our call center team. If you are a great communicator, problem-solver and thrive in a fast paced environment, TDS wants you on board.\n\n*Responsibilities*\n\n* Respond promptly and courteously to incoming calls.\n* Receive and prioritize incoming service requests.\n* Efficiently coordinate dispatch of tow trucks to assist stranded motorists.\n* Handle customer inquiries with clarity and professionalism.\n* Collaborate seamlessly with towing personnel for effective service delivery.\n\n*Skills & Requirements*\n\n* Excellent communication skills and a customer-focused mindset\n* Proficient computer and typing skills\n* Ability to multitask in a fast-paced environment\n* Excellent problem-solving abilities\n* Availability for flexible hours, including weekends and holidays\n* Clean criminal background\n* Reliable attendance and punctuality are required\n\nBenefits:\n\n* Paid training\n* Competitive hourly rate\n* Attendance Bonus potential\n* SimpleIRA with company matching\n* Health Insurance\n* Dental Insurance\n* Vision Insurance\n\nCurrent full time positions are available for 2nd shift, 3rd shift and weekends, starting immediately. Join us in making a difference on the road!\n\n_*This is NOT a remote position. In-person attendance is required, even in inclement winter weather.*_\n\n*Apply in person at Towing Dispatch Services, 1807 S Morris Ave, Bloomington IL (grey building at the corner of Morris Ave & Six Points) between 8am-5pm Monday-Friday or online at https://towingdispatchil.com/careers/application-non-driver/*\n\n_Ann, Inc., Joe's Towing & Recovery and BCJN Corp are Equal Opportunity Employers_\n\nJob Type: Full-time\n\nPay: $18.00 - $20.00 per hour\n\nExpected hours: 10 – 40 per week\n\nBenefits:\n* 401(k)\n* Dental insurance\n* Health insurance\n* Paid time off\n* Vision insurance\n\nApplication Question(s):\n* Do you have reliable transportation to get to and from work? This is an in-person position, located in Bloomington IL\n* Do you have a clean criminal background?\n\nLanguage:\n* English (Required)\n\nShift availability:\n* Day Shift (Preferred)\n* Night Shift (Preferred)\n\nWork Location: In person","datePosted":"2026-08-22T16:41:36.812Z","dateModified":"2026-08-22T16:41:36.812Z","hiringOrganization":{"@type":"Organization","name":"Towing Dispatch Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bloomington","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bf2ecf7343e97dfd69a9f269"},"url":"https://jobsearcher.com/jobs/bf2ecf7343e97dfd69a9f269"}}