{"schemaVersion":"jobsearcher.job.v1","id":"bf2caabcb9d058eb8f3b8d90","url":"https://jobsearcher.com/jobs/bf2caabcb9d058eb8f3b8d90","canonicalUrl":"https://jobsearcher.com/jobs/bf2caabcb9d058eb8f3b8d90","title":"Executive IT Support Engineer 5428","description":"Executive IT Support EngineerAustin, TX 78701 (100% Onsite) | Up to 25% Travel$45-$50/hr. W2Contract-to-Hire | 6-12 Month Initial EngagementA leading global technology infrastructure organization is seeking an experienced Executive IT Support Engineer to provide white-glove technology support to C-suite executives, senior leadership, and executive assistants.This is a highly visible role supporting executive leadership and requires a unique combination of technical expertise, executive presence, discretion, and a proactive service mindset. The ideal candidate will serve as a trusted technology partner, ensuring seamless technology experiences in the office, during travel, and in executive meeting environments.ResponsibilitiesProvide high-touch IT support to executives, senior leaders, and executive assistants.Troubleshoot and resolve hardware, software, mobile, network, and collaboration technology issues with urgency and minimal disruption.Support Apple and Windows devices, including deployment, configuration, troubleshooting, and lifecycle management.Provide support for Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and OneNote.Maintain and support executive conference rooms, boardroom technology, video conferencing platforms, and audiovisual equipment.Troubleshoot VPN, remote access, network connectivity, and printing issues.Partner with infrastructure, engineering, service desk, and vendor teams to drive timely issue resolution.Manage executive hardware inventory, device refreshes, and asset tracking.Anticipate executive technology needs and proactively implement solutions.Provide onsite support during executive meetings, board meetings, and special events as needed.Qualifications5+ years of hands-on IT support experience.2+ years supporting executives, VIP users, or senior leadership teams.Strong experience supporting Apple/macOS and Windows environments.Advanced Microsoft 365 experience, including Outlook, Teams, OneDrive, SharePoint, and OneNote.Experience with Active Directory and Azure Active Directory.Experience supporting executive conference room technology, Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and AV environments.Experience supporting iOS and Android devices.Strong troubleshooting skills across networking, VPN, remote access, and connectivity issues.Experience with Microsoft Intune, Windows Autopilot, endpoint management, Exchange Online, and Azure administration as well as with ServiceNow or other ITSM platforms.PowerShell scripting and automation experience is a plus.Excellent communication skills with the ability to interact confidently and professionally with executive stakeholders.","company":"Tier4 Group","rawCompany":"tier4 group","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-08T11:32:34.473Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"43-6011.00","title":"Executive Secretaries and Executive Administrative Assistants","slug":"executive-secretaries-and-executive-administrative-assistants"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"921110","title":"Executive Offices","slug":"executive-offices"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Executive IT Support Engineer 5428","description":"Executive IT Support EngineerAustin, TX 78701 (100% Onsite) | Up to 25% Travel$45-$50/hr. W2Contract-to-Hire | 6-12 Month Initial EngagementA leading global technology infrastructure organization is seeking an experienced Executive IT Support Engineer to provide white-glove technology support to C-suite executives, senior leadership, and executive assistants.This is a highly visible role supporting executive leadership and requires a unique combination of technical expertise, executive presence, discretion, and a proactive service mindset. The ideal candidate will serve as a trusted technology partner, ensuring seamless technology experiences in the office, during travel, and in executive meeting environments.ResponsibilitiesProvide high-touch IT support to executives, senior leaders, and executive assistants.Troubleshoot and resolve hardware, software, mobile, network, and collaboration technology issues with urgency and minimal disruption.Support Apple and Windows devices, including deployment, configuration, troubleshooting, and lifecycle management.Provide support for Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and OneNote.Maintain and support executive conference rooms, boardroom technology, video conferencing platforms, and audiovisual equipment.Troubleshoot VPN, remote access, network connectivity, and printing issues.Partner with infrastructure, engineering, service desk, and vendor teams to drive timely issue resolution.Manage executive hardware inventory, device refreshes, and asset tracking.Anticipate executive technology needs and proactively implement solutions.Provide onsite support during executive meetings, board meetings, and special events as needed.Qualifications5+ years of hands-on IT support experience.2+ years supporting executives, VIP users, or senior leadership teams.Strong experience supporting Apple/macOS and Windows environments.Advanced Microsoft 365 experience, including Outlook, Teams, OneDrive, SharePoint, and OneNote.Experience with Active Directory and Azure Active Directory.Experience supporting executive conference room technology, Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and AV environments.Experience supporting iOS and Android devices.Strong troubleshooting skills across networking, VPN, remote access, and connectivity issues.Experience with Microsoft Intune, Windows Autopilot, endpoint management, Exchange Online, and Azure administration as well as with ServiceNow or other ITSM platforms.PowerShell scripting and automation experience is a plus.Excellent communication skills with the ability to interact confidently and professionally with executive stakeholders.","datePosted":"2026-08-08T11:32:34.473Z","dateModified":"2026-08-08T11:32:34.473Z","hiringOrganization":{"@type":"Organization","name":"Tier4 Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bf2caabcb9d058eb8f3b8d90"},"url":"https://jobsearcher.com/jobs/bf2caabcb9d058eb8f3b8d90"}}