Junior Software Engineer (QA/ DevOps Focus)

WEBIT Services is one of the leading Managed Services Providers in the Chicago suburbs and a proud two-time recipient of the Better Business Bureau's Torch Award for Ethics.As an Employee-Owned, values driven company, we are very passionate about using technology to create meaningful change. Our software division, Upstream Impact, builds modern, purpose-driven software for non-profit organizations, empowering them to make a greater impact in their communities. We are a small, mission driven team who care deeply about quality, reliability, and building software that genuinely helps the people who use it. As a close-knit team, how we communicate, collaborate, and share ownership directly shapes how well we work and what we deliver together.The OpportunityWe are looking for a Junior Software Developer to join Upstream Impact in an entry-level hybrid role with a primary focus on QA, release confidence, and DevOps oriented operational support. The role spans software quality, troubleshooting, release support, production operations, and lightweight development, and is weighted toward helping the team ship reliable software, reduce operational noise, and strengthen day-to-day product quality. Over time, you will contribute small bug fixes, minor enhancements, and internal tooling improvements.This role is best suited for someone who is energized by learning, asks good questions early, works carefully, and wants to gown in an environment where roles are collaborative rather than highly siloed.What You Will Do:Validate new features and bug fixes through functional regression, smoke, and exploratory testingWrite clear, reproducible bug reports and verify completed fixes before release. Participate in sprint refinement and help clarify acceptance criteria and edge cases earlySupport releases through regression testing, smoke testing, and post-release validationMonitor production health, review logs and alerts, and assist with routine operational support using established runbooksHelp document incidents, recurring issues, and operational procedures clearly and accurately. Contribute small bug fixes, low-risk enhancements, and internal tooling improvements under guidanceCollaborate closely with Development QA, and Support teammates to improve product quality, release confidence, and operational reliability. What Success Looks Like:In this role success means becoming a dependable junior contributor who improves release confidence, reduces team friction, and steadily expands ability to contribute across QA, operations, and development.Why Join UsThis role is a chance to build a strong technical foundation while doing work that matters. You will gain hands on experience across product quality, release processes, production operations, and software development, while helping a small mission driven team build software with real human impact.Requirements0-2 years of experience in software development, QA, technical support, DevOps, or a related fieldStrong fundamentals in software testing and defect validationComfort learning technical troubleshooting through logs, runbooks and monitoring toolsBasic coding ability to contribute small fixes and internal tooling improvementsStrong attention to detail and clear written communicationAbility to follow established processes and escalate when something is unclearCuriosity, reliability, and a willingness to learn across testing, operations, and development responsibilitiesPreferred:Experience testing web applications or APIsFamiliarity with Git, Agile workflows, or ticketing systemsExposure to CI/CD pipelines, deployments, logs, or monitoring toolsBasic scripting or coding experience for bug fixes, automation, or toolingInterest in growing toward QA engineering, software development, DevOps, or platform-oriented work. BenefitsCompany paid Day-1 Health care insurance for employeeCompany paid AD&D InsuranceCompany paid LTD & STD InsuranceUnlimited PTOEmployee Assistance ProgramDental InsuranceVision Insurance401kLife InsuranceAdditional:Full time salaried hybrid position, working in your local time zone. Unlimited PTO after 90 daysEmployee-Ownership eligible after 1 year of servicePLEASE DO NOT CONTACT WEBIT EMPLOYEES DIRECTLY OR CALL THE WEBIT OFFICE. CANDIDATES WHO DO NOT FOLLOW APPLICATION PROCEDURES WILL NOT BE CONSIDERED.