Care Manager Assistant

Summary:The Assistant Care Manager's primary function is to work in partnership with the Care Manager to provide services to individuals with I/DD, to coordinate care and services needed to assist individuals achieve optimal health, wellness, and life goals. The Assistant Care Manager is responsible in conjunction with the Care Manager to provide Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. The Assistant Care Manager will provide all services with a person-centered approach and that aligns with NYS OPWDD Valued Outcomes.Essential Job Functions:Assess and address health and safety issues as well as barriers to care and treatment including social determinants of healthCollaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life PlanIncorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeingMeet with individuals and families face to face in the community and their homesCoordinate and ensure access to chronic disease managementFacilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional careCoordinate and provide access to long-term care supports and servicesEngage families and natural supports into the care coordination processEnsure all individuals and families receive services that are culturally and linguistically appropriateAdvocate on behalf of the individualPromote self-advocacy and the ability to self-directUse Health Information Technology for documentation, to link services, and facilitate communication among care coordination teamSecure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulationsMaintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and proceduresDocument all services and maintain appropriate records following all established documentation proceduresRepresent PCC on workgroups, committees, advisory groups or networks as assignedParticipate in opportunities for continued training and educationPerform all other duties relevant to the position as requested.Knowledge, Skills, and AbilitiesAbility to act quickly, assess and act accordingly in crisis situationsBasic technology skills and understanding of health recordsKnowledge of ethical and professional responsibilities and boundariesDemonstrate professional work habits including dependability, time management, independence and responsibilityEducation and Experience:Associates Degree or equivalent earned college credits in Health or Human Services or related field OR a Bachelor's degreeThe listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets.