{"schemaVersion":"jobsearcher.job.v1","id":"beeca72d0601854f8bd03c05","url":"https://jobsearcher.com/jobs/beeca72d0601854f8bd03c05","canonicalUrl":"https://jobsearcher.com/jobs/beeca72d0601854f8bd03c05","title":"Assistant Operations Manager – Consumer Electronics & Device Diagnostics","description":"TechTom LLC\nTechTom LLC is seeking a highly organized and technically skilled Assistant Operations Manager to help oversee our diagnostics and refurbishment operations for Apple, Microsoft, and other consumer electronic devices.\nThis is a leadership-focused role for someone with strong technical knowledge, operational awareness, and the ability to manage workflow efficiency in a fast-paced production environment. The ideal candidate is experienced in device diagnostics, team coordination, quality control, and operational process improvement.\nThis position is not a general warehouse management role. We are looking for someone who understands consumer electronics, device processing workflows, and how to maintain high-quality standards while leading a productive team.\nKey Responsibilities\nOversee daily diagnostics, grading, testing, and processing operations for Apple and other electronic devices.\nSupervise and support technicians to ensure productivity, accuracy, and quality standards are consistently met.\nAssist in managing workflow across device intake, testing, data erasure, inventory handling, and outbound processing.\nMonitor KPIs, technician performance, turnaround times, and return rates.\nConduct quality assurance reviews to minimize warranty claims and operational errors.\nAssist with training, retraining, and onboarding of technicians and operations staff.\nTroubleshoot escalated technical issues involving hardware, software, and operating systems.\nCoordinate with management to improve operational efficiency, organization, and workflow systems.\nMaintain accurate inventory tracking and operational documentation.\nHelp enforce workplace standards, organization, and process accountability throughout the department.\nQualifications\n2+ years of experience in electronics diagnostics, refurbishment, IT hardware support, or device repair operations.\nPrevious experience in a lead, supervisory, or management capacity preferred.\nStrong working knowledge of:\nApple devices and macOS/iOS\nMicrosoft devices and Windows OS\nAndroid operating systems\nFamiliarity with device testing, data erasure, grading standards, and refurbishment workflows.\nExperience managing workflow, productivity metrics, or operational KPIs.\nStrong organizational, communication, and leadership skills.\nAbility to multitask and prioritize in a fast-moving environment.\nComfortable using Google Workspace, Microsoft Office, and inventory or processing software platforms.\nPreferred Experience\nConsumer electronics refurbishment or resale industry experience.\nExperience with warehouse operations as they relate to electronics processing and inventory flow.\nFamiliarity with quality control standards, or electronics lifecycle management.\nExperience reducing return rates and improving quality assurance systems.\nExperience training or mentoring technicians.\nWhy Join TechTom LLC?\nJoin a rapidly growing company in the refurbished technology industry.\nWork with high-demand consumer electronics and evolving technologies.\nOpportunity to directly influence operational systems and team performance.\nCollaborative environment with strong growth potential for leadership candidates.\nFast-paced, hands-on role where technical skill and operational leadership are both valued.\nPay: $16.00 - $20.00 per hour\nBenefits:\nPaid time off\nAbility to Commute:\nBoca Raton, FL 33487 (Required)\nWork Location: In person","company":"Techtomll","rawCompany":"techtomll","city":"Boca Raton","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-07-23T15:08:09.330Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"49-2094.00","title":"Electrical and Electronics Repairers, Commercial and Industrial Equipment","slug":"electrical-and-electronics-repairers-commercial-and-industrial-equipment"},{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"449210","title":"Electronics and Appliance Retailers","slug":"electronics-and-appliance-retailers"},{"code":"532210","title":"Consumer Electronics and Appliances Rental","slug":"consumer-electronics-and-appliances-rental"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Operations Manager – Consumer Electronics & Device Diagnostics","description":"TechTom LLC\nTechTom LLC is seeking a highly organized and technically skilled Assistant Operations Manager to help oversee our diagnostics and refurbishment operations for Apple, Microsoft, and other consumer electronic devices.\nThis is a leadership-focused role for someone with strong technical knowledge, operational awareness, and the ability to manage workflow efficiency in a fast-paced production environment. The ideal candidate is experienced in device diagnostics, team coordination, quality control, and operational process improvement.\nThis position is not a general warehouse management role. We are looking for someone who understands consumer electronics, device processing workflows, and how to maintain high-quality standards while leading a productive team.\nKey Responsibilities\nOversee daily diagnostics, grading, testing, and processing operations for Apple and other electronic devices.\nSupervise and support technicians to ensure productivity, accuracy, and quality standards are consistently met.\nAssist in managing workflow across device intake, testing, data erasure, inventory handling, and outbound processing.\nMonitor KPIs, technician performance, turnaround times, and return rates.\nConduct quality assurance reviews to minimize warranty claims and operational errors.\nAssist with training, retraining, and onboarding of technicians and operations staff.\nTroubleshoot escalated technical issues involving hardware, software, and operating systems.\nCoordinate with management to improve operational efficiency, organization, and workflow systems.\nMaintain accurate inventory tracking and operational documentation.\nHelp enforce workplace standards, organization, and process accountability throughout the department.\nQualifications\n2+ years of experience in electronics diagnostics, refurbishment, IT hardware support, or device repair operations.\nPrevious experience in a lead, supervisory, or management capacity preferred.\nStrong working knowledge of:\nApple devices and macOS/iOS\nMicrosoft devices and Windows OS\nAndroid operating systems\nFamiliarity with device testing, data erasure, grading standards, and refurbishment workflows.\nExperience managing workflow, productivity metrics, or operational KPIs.\nStrong organizational, communication, and leadership skills.\nAbility to multitask and prioritize in a fast-moving environment.\nComfortable using Google Workspace, Microsoft Office, and inventory or processing software platforms.\nPreferred Experience\nConsumer electronics refurbishment or resale industry experience.\nExperience with warehouse operations as they relate to electronics processing and inventory flow.\nFamiliarity with quality control standards, or electronics lifecycle management.\nExperience reducing return rates and improving quality assurance systems.\nExperience training or mentoring technicians.\nWhy Join TechTom LLC?\nJoin a rapidly growing company in the refurbished technology industry.\nWork with high-demand consumer electronics and evolving technologies.\nOpportunity to directly influence operational systems and team performance.\nCollaborative environment with strong growth potential for leadership candidates.\nFast-paced, hands-on role where technical skill and operational leadership are both valued.\nPay: $16.00 - $20.00 per hour\nBenefits:\nPaid time off\nAbility to Commute:\nBoca Raton, FL 33487 (Required)\nWork Location: In person","datePosted":"2026-07-23T15:08:09.330Z","dateModified":"2026-07-23T15:08:09.330Z","hiringOrganization":{"@type":"Organization","name":"Techtomll","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boca Raton","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"beeca72d0601854f8bd03c05"},"url":"https://jobsearcher.com/jobs/beeca72d0601854f8bd03c05"}}