{"schemaVersion":"jobsearcher.job.v1","id":"beeaca3a762dd5cdc59c0cb7","url":"https://jobsearcher.com/jobs/beeaca3a762dd5cdc59c0cb7","canonicalUrl":"https://jobsearcher.com/jobs/beeaca3a762dd5cdc59c0cb7","title":"Scheduling Coordinator","description":"Company Summary\nLearning Network is a growing, innovative, and customer-centric educational services company. We seek creative and tenacious individuals to help us drive success through service.\nService is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don't have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee.\nAt Learning Network, you'll be a part of something special. You'll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You'll do this amongst a supportive community of people who care. In return, you'll care. You'll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You'll achieve your goals and play nicely in the sandbox with others while doing it. We don't do drama, and neither should you.\nWorking at Learning Network isn't for everyone. But for those who choose to commit to hard work, service, students, and colleagues, it's an incredibly rewarding experience.\nImpact & Why This Matters\nEvery student's educational journey is shaped by the opportunities available to them—and those opportunities begin with the right support.\nAs a Scheduling Coordinator, you'll help students build the academic pathway that leads to graduation and beyond. Every schedule you create, every graduation requirement you verify, every family conversation you have, and every scheduling issue you resolve helps ensure students stay on track to achieve their goals and confidently prepare for the future they envision.\nWhether a student dreams of attending college, entering the workforce, joining the military, pursuing a skilled trade, or exploring another path, your work helps ensure they have the right courses, the right plan, and the right support to get there.\nThis isn't simply about placing students into classes. It's about helping students move forward with confidence while providing families with exceptional guidance, clarity, and service during one of the most important parts of their educational journey.\nPurpose\nYou will help students and families navigate the academic planning process by creating accurate, thoughtful, and compliant course schedules that support graduation and future success. Through proactive communication, exceptional customer service, and meticulous attention to detail, you'll ensure every student has a clear pathway toward achieving their academic and post-secondary goals.\nRole Overview\nThis is a student-centered, service-driven operations role where your greatest impact comes from helping families confidently navigate course scheduling, graduation planning, and academic pathway selection. You'll directly engage with students and families through phone calls, email, text messaging, and other communication channels while creating and maintaining accurate schedules, reviewing transcripts, answering scheduling questions, and resolving complex scheduling challenges.\nSuccess in this role requires balancing exceptional customer service with operational excellence. You'll manage multiple priorities, communicate proactively, master complex scheduling rules and graduation requirements, and ensure every schedule is accurate, compliant, and aligned with each student's long-term goals.\nIt demands outstanding communication, thoughtful problem-solving, exceptional organization, and personal ownership because every schedule you create helps shape a student's path toward graduation.\nCore Responsibilities\nCreate and maintain accurate, compliant student schedules that lead to academic success and timely graduation.\nPartner proactively with students and families to provide guidance, answer scheduling questions, and deliver an exceptional customer experience.\nMonitor graduation progress, review transcripts, and ensure students remain on pace toward meeting all graduation requirements.\nCollaborate with internal teams to resolve scheduling challenges while maintaining accuracy, responsiveness, and operational excellence.\nEssential Duties\nServe students, families, and colleagues with genuine professionalism, integrity, humility, and a white-glove mindset that makes every interaction feel personal and uplifting.\nMaster organizational scheduling rules, graduation requirements, and best practices across all grade levels.\nProactively communicate with students and families through phone calls, email, text messages, and other communication channels regarding schedules, graduation progress, and related academic planning.\nRespond promptly and professionally to inbound scheduling questions while providing accurate guidance and exceptional customer service.\nCreate, review, and maintain accurate student course schedules while ensuring compliance with district and graduation requirements.\nReview high school transcripts and academic records to ensure students remain on track for graduation and post-secondary readiness.\nAssist students in developing annual academic plans that align with their graduation requirements, academic goals, and future aspirations.\nSupport school term setup, course section configuration, and other scheduling operations as assigned.\nResolve complex or escalated scheduling concerns through thoughtful problem-solving and collaboration.\nMaintain complete and accurate documentation of scheduling decisions, communications, and student records.\nParticipate enthusiastically in professional development, team meetings, and continuous process improvement initiatives.\nEmbrace other duties as needed to advance our mission.\nWork Schedule and Availability\nWork a fixed schedule: 8:30 a.m.–5:30 p.m. Mountain Time (Denver), year-round, auto-adjusting for daylight saving time.\nWork full time in this hourly role, requiring at least 40 hours per week with uninterrupted focus during scheduled hours.\nRemain actively available and immediately responsive throughout the workday via phone, chat, Zoom, email, and internal systems so students, parents, and colleagues can reach you in real time.\nAvoid all concurrent work during scheduled hours and maintain full professional focus; ensure any outside employment does not interfere with performance and is approved in writing in advance.\nMaintain a private, professional, distraction-free remote workspace with reliable high-speed internet that supports video and required tools.\nMaintain reliable and consistent attendance during scheduled working hours, proactively communicating absences or schedule changes to your direct supervisor as early as possible.\nThis Role Is Your Calling If:\nYou genuinely enjoy helping students and families navigate important decisions with confidence and clarity.\nYou find satisfaction in creating organized, accurate plans that help students achieve long-term success.\nYou're energized by balancing meaningful customer interactions with detail-oriented operational work.\nYou naturally take ownership, communicate proactively, and follow through until every issue is fully resolved.\nYou embrace clear expectations, performance metrics, and accountability because they motivate you to consistently deliver exceptional results.\nThis Role May Not Align If:\nYou prefer minimal interaction with students or families.\nYou dislike spending a significant portion of your day on the phone or responding to customer questions.\nYou struggle with organization, attention to detail, or managing multiple priorities simultaneously.\nYou become frustrated working within structured scheduling rules, graduation requirements, or established procedures.\nYou want to balance this position with another job.\nYou resist oversight, productivity expectations, or performance metrics.\nKnowledge, Skills, and Abilities\nStrong interpersonal skills to communicate clearly, empathetically, and professionally.\nExceptional customer service skills with a genuine desire to help others solve problems and achieve successful outcomes.\nExcellent verbal and written communication skills with the ability to explain complex scheduling and graduation information clearly.\nStrong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining accuracy.\nExtreme ownership of responsibilities with outstanding follow-through, responsiveness, and accountability.\nStrong analytical and problem-solving skills with the ability to resolve scheduling challenges independently while exercising sound judgment.\nAbility to thrive in a fast-paced, high-volume environment while meeting quality, responsiveness, and productivity expectations.\nProficiency with Mac OS, Google Workspace, learning management systems, and task tools (e.g., Asana); quick adaptation to new technologies.\nWillingness and ability to travel to assigned testing locations for proctoring.\nQualifications\nBachelor's degree in Education, Human Services, Business, Communications, or related field (preferred), or equivalent combination of education and experience (required).\nMinimum of three (3) years of experience in customer service, customer relations, student services, education, or a related customer-facing role (required).\nExperience supporting students or families in an educational environment (required).\nExperience creating or managing student academic schedules, graduation planning, or academic advising (preferred).\nExperience using student information systems, Google Workspace, Mac OS, and collaboration tools such as Asana (preferred).\nAbility to pass required background checks (required).\nBenefits\nMedical, dental, and vision employee coverage for as little as $1 each per month;\nPersonal paid time off in addition to major holidays;\nShort-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer; and\n401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings.","company":"Learning Network","rawCompany":"learning network","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-06T15:42:54.108Z","occupations":[{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"13-1121.00","title":"Meeting, Convention, and Event Planners","slug":"meeting-convention-and-event-planners"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"611691","title":"Exam Preparation and Tutoring","slug":"exam-preparation-and-tutoring"},{"code":"611699","title":"All Other Miscellaneous Schools and Instruction","slug":"all-other-miscellaneous-schools-and-instruction"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Scheduling Coordinator","description":"Company Summary\nLearning Network is a growing, innovative, and customer-centric educational services company. We seek creative and tenacious individuals to help us drive success through service.\nService is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don't have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee.\nAt Learning Network, you'll be a part of something special. You'll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You'll do this amongst a supportive community of people who care. In return, you'll care. You'll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You'll achieve your goals and play nicely in the sandbox with others while doing it. We don't do drama, and neither should you.\nWorking at Learning Network isn't for everyone. But for those who choose to commit to hard work, service, students, and colleagues, it's an incredibly rewarding experience.\nImpact & Why This Matters\nEvery student's educational journey is shaped by the opportunities available to them—and those opportunities begin with the right support.\nAs a Scheduling Coordinator, you'll help students build the academic pathway that leads to graduation and beyond. Every schedule you create, every graduation requirement you verify, every family conversation you have, and every scheduling issue you resolve helps ensure students stay on track to achieve their goals and confidently prepare for the future they envision.\nWhether a student dreams of attending college, entering the workforce, joining the military, pursuing a skilled trade, or exploring another path, your work helps ensure they have the right courses, the right plan, and the right support to get there.\nThis isn't simply about placing students into classes. It's about helping students move forward with confidence while providing families with exceptional guidance, clarity, and service during one of the most important parts of their educational journey.\nPurpose\nYou will help students and families navigate the academic planning process by creating accurate, thoughtful, and compliant course schedules that support graduation and future success. Through proactive communication, exceptional customer service, and meticulous attention to detail, you'll ensure every student has a clear pathway toward achieving their academic and post-secondary goals.\nRole Overview\nThis is a student-centered, service-driven operations role where your greatest impact comes from helping families confidently navigate course scheduling, graduation planning, and academic pathway selection. You'll directly engage with students and families through phone calls, email, text messaging, and other communication channels while creating and maintaining accurate schedules, reviewing transcripts, answering scheduling questions, and resolving complex scheduling challenges.\nSuccess in this role requires balancing exceptional customer service with operational excellence. You'll manage multiple priorities, communicate proactively, master complex scheduling rules and graduation requirements, and ensure every schedule is accurate, compliant, and aligned with each student's long-term goals.\nIt demands outstanding communication, thoughtful problem-solving, exceptional organization, and personal ownership because every schedule you create helps shape a student's path toward graduation.\nCore Responsibilities\nCreate and maintain accurate, compliant student schedules that lead to academic success and timely graduation.\nPartner proactively with students and families to provide guidance, answer scheduling questions, and deliver an exceptional customer experience.\nMonitor graduation progress, review transcripts, and ensure students remain on pace toward meeting all graduation requirements.\nCollaborate with internal teams to resolve scheduling challenges while maintaining accuracy, responsiveness, and operational excellence.\nEssential Duties\nServe students, families, and colleagues with genuine professionalism, integrity, humility, and a white-glove mindset that makes every interaction feel personal and uplifting.\nMaster organizational scheduling rules, graduation requirements, and best practices across all grade levels.\nProactively communicate with students and families through phone calls, email, text messages, and other communication channels regarding schedules, graduation progress, and related academic planning.\nRespond promptly and professionally to inbound scheduling questions while providing accurate guidance and exceptional customer service.\nCreate, review, and maintain accurate student course schedules while ensuring compliance with district and graduation requirements.\nReview high school transcripts and academic records to ensure students remain on track for graduation and post-secondary readiness.\nAssist students in developing annual academic plans that align with their graduation requirements, academic goals, and future aspirations.\nSupport school term setup, course section configuration, and other scheduling operations as assigned.\nResolve complex or escalated scheduling concerns through thoughtful problem-solving and collaboration.\nMaintain complete and accurate documentation of scheduling decisions, communications, and student records.\nParticipate enthusiastically in professional development, team meetings, and continuous process improvement initiatives.\nEmbrace other duties as needed to advance our mission.\nWork Schedule and Availability\nWork a fixed schedule: 8:30 a.m.–5:30 p.m. Mountain Time (Denver), year-round, auto-adjusting for daylight saving time.\nWork full time in this hourly role, requiring at least 40 hours per week with uninterrupted focus during scheduled hours.\nRemain actively available and immediately responsive throughout the workday via phone, chat, Zoom, email, and internal systems so students, parents, and colleagues can reach you in real time.\nAvoid all concurrent work during scheduled hours and maintain full professional focus; ensure any outside employment does not interfere with performance and is approved in writing in advance.\nMaintain a private, professional, distraction-free remote workspace with reliable high-speed internet that supports video and required tools.\nMaintain reliable and consistent attendance during scheduled working hours, proactively communicating absences or schedule changes to your direct supervisor as early as possible.\nThis Role Is Your Calling If:\nYou genuinely enjoy helping students and families navigate important decisions with confidence and clarity.\nYou find satisfaction in creating organized, accurate plans that help students achieve long-term success.\nYou're energized by balancing meaningful customer interactions with detail-oriented operational work.\nYou naturally take ownership, communicate proactively, and follow through until every issue is fully resolved.\nYou embrace clear expectations, performance metrics, and accountability because they motivate you to consistently deliver exceptional results.\nThis Role May Not Align If:\nYou prefer minimal interaction with students or families.\nYou dislike spending a significant portion of your day on the phone or responding to customer questions.\nYou struggle with organization, attention to detail, or managing multiple priorities simultaneously.\nYou become frustrated working within structured scheduling rules, graduation requirements, or established procedures.\nYou want to balance this position with another job.\nYou resist oversight, productivity expectations, or performance metrics.\nKnowledge, Skills, and Abilities\nStrong interpersonal skills to communicate clearly, empathetically, and professionally.\nExceptional customer service skills with a genuine desire to help others solve problems and achieve successful outcomes.\nExcellent verbal and written communication skills with the ability to explain complex scheduling and graduation information clearly.\nStrong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining accuracy.\nExtreme ownership of responsibilities with outstanding follow-through, responsiveness, and accountability.\nStrong analytical and problem-solving skills with the ability to resolve scheduling challenges independently while exercising sound judgment.\nAbility to thrive in a fast-paced, high-volume environment while meeting quality, responsiveness, and productivity expectations.\nProficiency with Mac OS, Google Workspace, learning management systems, and task tools (e.g., Asana); quick adaptation to new technologies.\nWillingness and ability to travel to assigned testing locations for proctoring.\nQualifications\nBachelor's degree in Education, Human Services, Business, Communications, or related field (preferred), or equivalent combination of education and experience (required).\nMinimum of three (3) years of experience in customer service, customer relations, student services, education, or a related customer-facing role (required).\nExperience supporting students or families in an educational environment (required).\nExperience creating or managing student academic schedules, graduation planning, or academic advising (preferred).\nExperience using student information systems, Google Workspace, Mac OS, and collaboration tools such as Asana (preferred).\nAbility to pass required background checks (required).\nBenefits\nMedical, dental, and vision employee coverage for as little as $1 each per month;\nPersonal paid time off in addition to major holidays;\nShort-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer; and\n401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings.","datePosted":"2026-08-06T15:42:54.108Z","dateModified":"2026-08-06T15:42:54.108Z","hiringOrganization":{"@type":"Organization","name":"Learning Network","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"beeaca3a762dd5cdc59c0cb7"},"url":"https://jobsearcher.com/jobs/beeaca3a762dd5cdc59c0cb7"}}