Office Assistant- Queensgate (Outpatient)- Day/Evening

Full time (80 hours biweekly) Monday - Friday Day/Evening: 630a-7p M, T, W, Th. 630a-4p F Weekend and holiday rotation General Summary Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed. Duties and Responsibilities Essential Functions Answers telephones, routes callers, takes messages and provides routine information to callers. Greets and registers patients in accordance with established policies and procedures. Schedules patient appointments within established parameters. Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information. Bills insurance carriers for appropriate payments. Contacts carriers to follow up on balances due. Maintains up-to-date patient accounts. Prepares and maintains records of patient charges. Creates medical records for new patients. Establishes and maintains files and records on an ongoing basis. Schedules meetings, training and other requirements for staff. Enters and/or retrieves data from established computer files using knowledge of various computer software applications. Compiles data for and prepares regularly scheduled or special reports, analyses and statements. Common Expectations Maintains established policies and procedures, objectives, quality assessment and safety standards. Maintains professional growth and development. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Opens and routes incoming mail; distributes correspondence and other material to staff. Orders office supplies as necessary. Participates in administrative staff meetings and attends other meetings as assigned. Qualifications Minimum Education High School Diploma or GED Required Work Experience Less than 1 year 6 months Required Knowledge, Skills, and Abilities: Medical Terminology. Benefits Offered Comprehensive health benefits Retirement savings plan Paid time off (PTO) Education assistance Financial education and support, including DailyPay Expanded Paid Parental Leave For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)