{"schemaVersion":"jobsearcher.job.v1","id":"bec1b77edc8b1a80dfd217d1","url":"https://jobsearcher.com/jobs/bec1b77edc8b1a80dfd217d1","canonicalUrl":"https://jobsearcher.com/jobs/bec1b77edc8b1a80dfd217d1","title":"Forward Deployment Engineer","description":"Forward Deployed Engineer$80k – $150k • 0.0% – 0.4%We are building Reflow, a workforce and workflow intelligence platform that helps teams improve performance through a deep understanding of how work actually happens. Customers get excited after the first demo. Forward Deployed Engineers turn that excitement into adoption, retention, and growth.This is a technical, customer-facing role at the intersection of customer success, engineering, product, and go-to-market.What you’ll doOwn the customer journey: Setup, onboarding, adoption, and long-term success.Shorten time-to-value: Move customers from demo to value quickly.Work hands-on with customers to configure Reflow for their real life use cases and turn their data into meaningful information to help them data driven business decisions.Build integrations, data pipelines, prototypes, and proofs of value for strategic customersDebug data issues, model behavior, and system performance in live customer environmentsCapture and structure customer feedback: Be the voice of the user in product and engineering decisions.Partner with product and engineering to surface technical gaps, edge cases, and feature opportunitiesAssist the contract process with new partners, working closely with our legal team to keep things smooth and fast.Build strong relationships that lead to expansions and renewals.Create and refine the playbook: Onboarding processes, success metrics, touchpoints.Who you areEntrepreneurial: Former founder, early employee of a startup, or operator who thrives in ambiguity.Technical background with hands-on experience in engineering, data, or systems rolesComfortable writing code, working with APIs, data pipelines, and production systemsAble to move between customer conversations and technical implementation without losing momentumCurious and analytical. You dig into workflows, systems, and data to uncover root causesSharp communicator: Written, verbal, and human.Methodical: You keep yourself, your customers, and your teammates on track by creating clear templates and playbooks.Bonus PointsExperience as a Forward Deployed Engineer, Solutions Engineer, Customer Success, or early-stage startup engineerBackground in B2B SaaS, enterprise software, or data-heavy productsFamiliarity with analytics platforms, BI tools, workflow systems, or automation softwareExperience supporting enterprise customers through security, data access, or compliance reviews*Why joinBe an early, high-impact hire working directly with the founders and founding teamShape how Reflow is deployed, adopted, and extended in the real worldInfluence product direction by bringing real customer systems and constraints into engineering decisionsBuild, deploy, learn and repeatWe’re open to you starting part-time and evolving into full-time (contract or W2).","company":"Reflow","rawCompany":"reflow","city":"Oakland","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-26T13:23:01.651Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Forward Deployment Engineer","description":"Forward Deployed Engineer$80k – $150k • 0.0% – 0.4%We are building Reflow, a workforce and workflow intelligence platform that helps teams improve performance through a deep understanding of how work actually happens. Customers get excited after the first demo. Forward Deployed Engineers turn that excitement into adoption, retention, and growth.This is a technical, customer-facing role at the intersection of customer success, engineering, product, and go-to-market.What you’ll doOwn the customer journey: Setup, onboarding, adoption, and long-term success.Shorten time-to-value: Move customers from demo to value quickly.Work hands-on with customers to configure Reflow for their real life use cases and turn their data into meaningful information to help them data driven business decisions.Build integrations, data pipelines, prototypes, and proofs of value for strategic customersDebug data issues, model behavior, and system performance in live customer environmentsCapture and structure customer feedback: Be the voice of the user in product and engineering decisions.Partner with product and engineering to surface technical gaps, edge cases, and feature opportunitiesAssist the contract process with new partners, working closely with our legal team to keep things smooth and fast.Build strong relationships that lead to expansions and renewals.Create and refine the playbook: Onboarding processes, success metrics, touchpoints.Who you areEntrepreneurial: Former founder, early employee of a startup, or operator who thrives in ambiguity.Technical background with hands-on experience in engineering, data, or systems rolesComfortable writing code, working with APIs, data pipelines, and production systemsAble to move between customer conversations and technical implementation without losing momentumCurious and analytical. You dig into workflows, systems, and data to uncover root causesSharp communicator: Written, verbal, and human.Methodical: You keep yourself, your customers, and your teammates on track by creating clear templates and playbooks.Bonus PointsExperience as a Forward Deployed Engineer, Solutions Engineer, Customer Success, or early-stage startup engineerBackground in B2B SaaS, enterprise software, or data-heavy productsFamiliarity with analytics platforms, BI tools, workflow systems, or automation softwareExperience supporting enterprise customers through security, data access, or compliance reviews*Why joinBe an early, high-impact hire working directly with the founders and founding teamShape how Reflow is deployed, adopted, and extended in the real worldInfluence product direction by bringing real customer systems and constraints into engineering decisionsBuild, deploy, learn and repeatWe’re open to you starting part-time and evolving into full-time (contract or W2).","datePosted":"2026-06-26T13:23:01.651Z","dateModified":"2026-06-26T13:23:01.651Z","hiringOrganization":{"@type":"Organization","name":"Reflow","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oakland","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bec1b77edc8b1a80dfd217d1"},"url":"https://jobsearcher.com/jobs/bec1b77edc8b1a80dfd217d1"}}