{"schemaVersion":"jobsearcher.job.v1","id":"bebfdf48b2ae2db42dfe6270","url":"https://jobsearcher.com/jobs/bebfdf48b2ae2db42dfe6270","canonicalUrl":"https://jobsearcher.com/jobs/bebfdf48b2ae2db42dfe6270","title":"Technical Support Executive","description":"Technical Support ExecutiveLeading technology investing firm are looking to hire FT. A new position due to growth you will work within a small and collaborative team and respond to user requests for service and determine the nature and extent of technical support needed for issues with PCs, Macs, mobile/tablet devices and other IT related equipment.Install, configure, maintain and troubleshoot a wide range of PC software applications. Perform hardware/software upgrades to existing computer equipment as needed.Sustain working knowledge of end user hardware and software.Participate in 24×7 on call rotation.Conduct installation of systems and resolve problems at the homes of key employees.Skills/Knowledge:Technical knowledge of the techniques and procedures of Microsoft Windows 7/8/10, Microsoft Office '13/'16 and Apple OSX / iOS.Basic networking knowledge (TCP/IP, DNS, routing, subnetting).Experience with remote access technologies (VPN, terminal services, team viewer).Must possess sufficient analytical skills to assess problems or unusual situations and develop solutions.The ability to perform all of the duties of the position independently, efficiently and effectively.Strong communication and training skills with the ability to communicate technical information to non‐technical users.Demonstrated success in a leadership position within an IT support team.Role Requirements:B.A./B.S. degree in computer science or related discipline; or the combination of education and relative experienceRelevant certifications (MCP, Network+, Security+, A+)3‐5 years help desk experience (preferably with private equity / hedge funds).3‐7 years Windows and Microsoft Office experienceExtensive experience in customer service (C‐level employees)Experience with Help Desk ticketing systemsThe ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 ‐ 50 pounds.","company":"Brookfield Global","rawCompany":"brookfield global","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-10-15T12:42:52.415Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Executive","description":"Technical Support ExecutiveLeading technology investing firm are looking to hire FT. A new position due to growth you will work within a small and collaborative team and respond to user requests for service and determine the nature and extent of technical support needed for issues with PCs, Macs, mobile/tablet devices and other IT related equipment.Install, configure, maintain and troubleshoot a wide range of PC software applications. Perform hardware/software upgrades to existing computer equipment as needed.Sustain working knowledge of end user hardware and software.Participate in 24×7 on call rotation.Conduct installation of systems and resolve problems at the homes of key employees.Skills/Knowledge:Technical knowledge of the techniques and procedures of Microsoft Windows 7/8/10, Microsoft Office '13/'16 and Apple OSX / iOS.Basic networking knowledge (TCP/IP, DNS, routing, subnetting).Experience with remote access technologies (VPN, terminal services, team viewer).Must possess sufficient analytical skills to assess problems or unusual situations and develop solutions.The ability to perform all of the duties of the position independently, efficiently and effectively.Strong communication and training skills with the ability to communicate technical information to non‐technical users.Demonstrated success in a leadership position within an IT support team.Role Requirements:B.A./B.S. degree in computer science or related discipline; or the combination of education and relative experienceRelevant certifications (MCP, Network+, Security+, A+)3‐5 years help desk experience (preferably with private equity / hedge funds).3‐7 years Windows and Microsoft Office experienceExtensive experience in customer service (C‐level employees)Experience with Help Desk ticketing systemsThe ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 ‐ 50 pounds.","datePosted":"2026-10-15T12:42:52.415Z","dateModified":"2026-10-15T12:42:52.415Z","hiringOrganization":{"@type":"Organization","name":"Brookfield Global","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bebfdf48b2ae2db42dfe6270"},"url":"https://jobsearcher.com/jobs/bebfdf48b2ae2db42dfe6270"}}