{"schemaVersion":"jobsearcher.job.v1","id":"be71fa2f40485bd7a857bc4b","url":"https://jobsearcher.com/jobs/be71fa2f40485bd7a857bc4b","canonicalUrl":"https://jobsearcher.com/jobs/be71fa2f40485bd7a857bc4b","title":"Technical Program Manager, Model Deployment & Capacity","description":"Technical Program Management - San Francisco\n\nAbout the Team\n\nThe Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT at scale and deliver exceptional experiences to developers, consumers, and businesses alike.\n\nThe ChatGPT infrastructure team is responsible for ensuring that our products can serve rapidly growing demand with the performance, reliability, and quality our users expect.\n\nThis work sits at the intersection of product demand, model deployment, inference, research, fleet, and capacity. The team translates changing product and model needs into clear capacity decisions and safe, scalable launches.\n\nAbout the Role\n\nWe are seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting and capacity allocation with model readiness, rollout planning, launch coordination, and post-deployment learning. You will also own mode deployment beyond capacity by working with cross functional teams across research, post-training, inference and product to own mainline model deployment.\n\nYou will bring structure to constrained-capacity decisions, improve the tooling and mechanisms teams use to prioritize demand, and help new models reach users safely and efficiently. Success requires technical depth, sound judgment under ambiguity, and crisp execution across product, research, infrastructure, and operations teams.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\nOwn cross-functional programs for Chat capacity forecasting, allocation, headroom planning, and constrained-capacity operations.\n\nBuild durable intake, prioritization, and decision mechanisms that connect product demand and model requirements to available serving capacity.\n\nPartner with product, research, inference, fleet, and capacity teams to develop scenarios, surface tradeoffs, and drive timely allocation decisions.\n\nLead model deployment readiness and rollout planning, including serving-capacity allocation, launch sequencing, validation, and operational handoffs.\n\nEstablish clear readiness gates, risk reviews, rollback criteria, and escalation paths for model deployments.\n\nDrive launch coordination through deployment and post-launch learning, turning recurring gaps and manual work into scalable tooling and operating practices.\n\nDefine and operationalize metrics for forecast accuracy, capacity utilization and headroom, deployment velocity, reliability, latency, quality, and user impact.\n\nCreate concise, decision-ready communications that make dependencies, risks, capacity constraints, and launch choices clear to technical and product leaders.\n\nYou might thrive in this role if you:\n\nHave led complex technical programs in infrastructure, distributed systems, capacity planning, model serving, or large-scale deployment environments.\n\nCan reason credibly about demand, supply, headroom, reliability, latency, and quality tradeoffs, and translate them into executable plans.\n\nHave built operating mechanisms or tooling that replaced fragmented, manual workflows with scalable systems and clear ownership.\n\nAre effective in high-ambiguity, constrained environments where priorities change and decisions require explicit tradeoffs.\n\nBuild alignment across research, engineering, product, finance or capacity planning, and operations without relying on direct authority.\n\nUse metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.\n\nCommunicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.\n\nThrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.\n\nCare about OpenAI's mission and about expanding responsible access to advanced AI systems.\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.\n\nWe are an equal opportunity employeration, or other applicable legally protected characteristic.\n\nBackground checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities.\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.\n\nCompensation\n\n$257K – $445K + Offers Equity","company":"OpenAI","rawCompany":"openai","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-04T07:56:40.674Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Program Manager, Model Deployment & Capacity","description":"Technical Program Management - San Francisco\n\nAbout the Team\n\nThe Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT at scale and deliver exceptional experiences to developers, consumers, and businesses alike.\n\nThe ChatGPT infrastructure team is responsible for ensuring that our products can serve rapidly growing demand with the performance, reliability, and quality our users expect.\n\nThis work sits at the intersection of product demand, model deployment, inference, research, fleet, and capacity. The team translates changing product and model needs into clear capacity decisions and safe, scalable launches.\n\nAbout the Role\n\nWe are seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting and capacity allocation with model readiness, rollout planning, launch coordination, and post-deployment learning. You will also own mode deployment beyond capacity by working with cross functional teams across research, post-training, inference and product to own mainline model deployment.\n\nYou will bring structure to constrained-capacity decisions, improve the tooling and mechanisms teams use to prioritize demand, and help new models reach users safely and efficiently. Success requires technical depth, sound judgment under ambiguity, and crisp execution across product, research, infrastructure, and operations teams.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\nOwn cross-functional programs for Chat capacity forecasting, allocation, headroom planning, and constrained-capacity operations.\n\nBuild durable intake, prioritization, and decision mechanisms that connect product demand and model requirements to available serving capacity.\n\nPartner with product, research, inference, fleet, and capacity teams to develop scenarios, surface tradeoffs, and drive timely allocation decisions.\n\nLead model deployment readiness and rollout planning, including serving-capacity allocation, launch sequencing, validation, and operational handoffs.\n\nEstablish clear readiness gates, risk reviews, rollback criteria, and escalation paths for model deployments.\n\nDrive launch coordination through deployment and post-launch learning, turning recurring gaps and manual work into scalable tooling and operating practices.\n\nDefine and operationalize metrics for forecast accuracy, capacity utilization and headroom, deployment velocity, reliability, latency, quality, and user impact.\n\nCreate concise, decision-ready communications that make dependencies, risks, capacity constraints, and launch choices clear to technical and product leaders.\n\nYou might thrive in this role if you:\n\nHave led complex technical programs in infrastructure, distributed systems, capacity planning, model serving, or large-scale deployment environments.\n\nCan reason credibly about demand, supply, headroom, reliability, latency, and quality tradeoffs, and translate them into executable plans.\n\nHave built operating mechanisms or tooling that replaced fragmented, manual workflows with scalable systems and clear ownership.\n\nAre effective in high-ambiguity, constrained environments where priorities change and decisions require explicit tradeoffs.\n\nBuild alignment across research, engineering, product, finance or capacity planning, and operations without relying on direct authority.\n\nUse metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.\n\nCommunicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.\n\nThrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.\n\nCare about OpenAI's mission and about expanding responsible access to advanced AI systems.\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.\n\nWe are an equal opportunity employeration, or other applicable legally protected characteristic.\n\nBackground checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities.\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.\n\nCompensation\n\n$257K – $445K + Offers Equity","datePosted":"2026-09-04T07:56:40.674Z","dateModified":"2026-09-04T07:56:40.674Z","hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"be71fa2f40485bd7a857bc4b"},"url":"https://jobsearcher.com/jobs/be71fa2f40485bd7a857bc4b"}}