{"schemaVersion":"jobsearcher.job.v1","id":"be652e342cae4c03e1c4acac","url":"https://jobsearcher.com/jobs/be652e342cae4c03e1c4acac","canonicalUrl":"https://jobsearcher.com/jobs/be652e342cae4c03e1c4acac","title":"Associate Mechatronics Field Engineer","description":"Job Description\nWe are hiring a Associate Field Service Engineer responsible for onsite repair, troubleshooting, and maintenance services for CNC machines and related peripheral equipment, supporting customers in Illinois, Indiana, Missouri, Wisconsin, and the Upper Peninsula of Michigan.\n\nResponsibilities\n\nProvide maintenance and troubleshooting for CNC machines, including servo, spindle drives, and motor systems; investigate customer issues and perform root‑cause analysis under the guidance of supervisors or managers.\n\nParticipate in structured training programs, including on‑job and classroom learning.\n\nSupport the company’s commitment to exceeding customer expectations while building effective customer service skills.\n\nEnsure all quality‑related concerns are communicated promptly to appropriate supervisors or managers.\n\nManage and control assigned inventory to ensure accuracy and availability; learn and follow service operations, procedures, and company policies, including timely submission of required documentation.\n\nMaintain and safeguard company‑issued tools and equipment.\n\nTravel to customer sites as required, including 2–8 overnight stays per month, and travel by air for training and meetings in accordance with company guidelines.\n\nOperate under direction of supervisors or managers, who provide detailed guidance and match assignments to experience level.\n\nCollaborate with supervisors or managers to determine appropriate diagnosis, repair actions, and parts requirements, working alongside senior‑level Field Service Engineers.\n\nQualifications\n\nHigh school diploma or GED.\n\nProven experience providing customer support, preferably in a technical, customer‑facing role or field service environment.\n\nFamiliarity with common electrical components such as relays, circuit breakers, sensors, and motors.\n\nAbility to maintain tools and equipment while transporting parts and materials (up to 75 lbs.) to customer locations.\n\nStrong diagnostic and problem‑solving skills in identifying and resolving equipment issues.\n\nAbility to analyze problems, select preliminary solutions, and adapt approaches as needed.\n\nStrong communication skills, both written and verbal.\n\nStrong troubleshooting and diagnostic skills in CNC systems and related equipment.\n\nFlexibility in traveling 80%-90% to customer sites.\n\nMust possess or be able to obtain a valid driver’s license and maintain a personal vehicle for business use, with the ability to travel throughout the assigned service area as required.\n\nPreferred Qualifications\n\nAssociate’s or bachelor’s degree in electronics, mechatronics, or a related field.\n\nTwo years of relevant experience in a technical customer support or field service environment.\n\nBenefits\n\n401(k) retirement program.\n\nLife insurance.\n\nShort‑term and long‑term disability plans.\n\nTuition reimbursement.\n\nWellness program.\n\nFlexible spending accounts.\n\nEmployee assistance program.\n\nGenerous holiday and vacation program.\n\nCompensation\nThe pay range for this position is $53,578 - $85,948 per year, based on salary and additional compensation such as bonuses and profit sharing.\n\nAdditional Information\nNo sponsorship will be considered for this position.\n\nEqual Opportunity Employer\nWe are an Equal Opportunity Employer, including disabled and veterans.\n\n#J-18808-Ljbffr","company":"RadNet","rawCompany":"radnet","city":"Hoffman Estates","state":"IL","isRemote":false,"isActive":true,"createdAt":"2026-06-30T03:18:15.280Z","occupations":[{"code":"17-3024.00","title":"Electro-Mechanical and Mechatronics Technologists and Technicians","slug":"electro-mechanical-and-mechatronics-technologists-and-technicians"},{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"},{"code":"49-2094.00","title":"Electrical and Electronics Repairers, Commercial and Industrial Equipment","slug":"electrical-and-electronics-repairers-commercial-and-industrial-equipment"}],"industries":[{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Mechatronics Field Engineer","description":"Job Description\nWe are hiring a Associate Field Service Engineer responsible for onsite repair, troubleshooting, and maintenance services for CNC machines and related peripheral equipment, supporting customers in Illinois, Indiana, Missouri, Wisconsin, and the Upper Peninsula of Michigan.\n\nResponsibilities\n\nProvide maintenance and troubleshooting for CNC machines, including servo, spindle drives, and motor systems; investigate customer issues and perform root‑cause analysis under the guidance of supervisors or managers.\n\nParticipate in structured training programs, including on‑job and classroom learning.\n\nSupport the company’s commitment to exceeding customer expectations while building effective customer service skills.\n\nEnsure all quality‑related concerns are communicated promptly to appropriate supervisors or managers.\n\nManage and control assigned inventory to ensure accuracy and availability; learn and follow service operations, procedures, and company policies, including timely submission of required documentation.\n\nMaintain and safeguard company‑issued tools and equipment.\n\nTravel to customer sites as required, including 2–8 overnight stays per month, and travel by air for training and meetings in accordance with company guidelines.\n\nOperate under direction of supervisors or managers, who provide detailed guidance and match assignments to experience level.\n\nCollaborate with supervisors or managers to determine appropriate diagnosis, repair actions, and parts requirements, working alongside senior‑level Field Service Engineers.\n\nQualifications\n\nHigh school diploma or GED.\n\nProven experience providing customer support, preferably in a technical, customer‑facing role or field service environment.\n\nFamiliarity with common electrical components such as relays, circuit breakers, sensors, and motors.\n\nAbility to maintain tools and equipment while transporting parts and materials (up to 75 lbs.) to customer locations.\n\nStrong diagnostic and problem‑solving skills in identifying and resolving equipment issues.\n\nAbility to analyze problems, select preliminary solutions, and adapt approaches as needed.\n\nStrong communication skills, both written and verbal.\n\nStrong troubleshooting and diagnostic skills in CNC systems and related equipment.\n\nFlexibility in traveling 80%-90% to customer sites.\n\nMust possess or be able to obtain a valid driver’s license and maintain a personal vehicle for business use, with the ability to travel throughout the assigned service area as required.\n\nPreferred Qualifications\n\nAssociate’s or bachelor’s degree in electronics, mechatronics, or a related field.\n\nTwo years of relevant experience in a technical customer support or field service environment.\n\nBenefits\n\n401(k) retirement program.\n\nLife insurance.\n\nShort‑term and long‑term disability plans.\n\nTuition reimbursement.\n\nWellness program.\n\nFlexible spending accounts.\n\nEmployee assistance program.\n\nGenerous holiday and vacation program.\n\nCompensation\nThe pay range for this position is $53,578 - $85,948 per year, based on salary and additional compensation such as bonuses and profit sharing.\n\nAdditional Information\nNo sponsorship will be considered for this position.\n\nEqual Opportunity Employer\nWe are an Equal Opportunity Employer, including disabled and veterans.\n\n#J-18808-Ljbffr","datePosted":"2026-06-30T03:18:15.280Z","dateModified":"2026-06-30T03:18:15.280Z","hiringOrganization":{"@type":"Organization","name":"RadNet","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hoffman Estates","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"be652e342cae4c03e1c4acac"},"url":"https://jobsearcher.com/jobs/be652e342cae4c03e1c4acac"}}