Quality Control Analyst - Long Term Care Ombudsman Program

FL-DEA-Long Term Care Ombudsman Program-Quality Control Analyst Dress Code: Business Work Environment: Professional Business Office Candidate Responsibilities: Answering phones Typing Strong data entry Imputing data into RTC Data Base Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe) Handling customer complaints Experience Required: Professional office experience Strong data entry and typing skills Experience responding to customer complaints Knowledge of long-term care facilities Experience using RTC data base Bi-lingual (Spanish/English) Experience working with the elder population