Software QA Engineer (Remote)

About the CompanyFrontdoor is a pioneering company dedicated to transforming the way homeowners maintain and repair their most valuable asset—their homes. As the parent organization of two leading brands, we bring over 50 years of industry experience in offering comprehensive home protection solutions. Our extensive network of pre-qualified professional contractors ensures our members receive reliable and efficient service, helping them avoid costly and unexpected breakdowns. American Home Shield, our flagship brand, is recognized as the category leader in home service plans, serving approximately two million members. It provides homeowners with budget protection and convenience by covering up to 23 essential home systems and appliances. Additionally, Frontdoor offers a cutting-edge, one-stop app for home repair and maintenance, empowered by Streem technology. This innovative platform enables homeowners to connect with pre-qualified experts in real-time via video chat for diagnosis and resolution of issues. The app also offers DIY tips, discounts, and other valuable features. For more information, visit frontdoorhome.com.About the RoleWe are seeking a highly skilled and results-driven Quality Engineer (QE) to join our dynamic team. The QE will work closely with Product Managers and Developers to understand product features and technical implementations, ensuring our digital platforms, sites, and products consistently meet high standards of quality and performance. The ideal candidate will possess strong interpersonal and communication skills, demonstrating the ability to work independently and collaboratively. This role is pivotal in elevating our QE practices, establishing rigorous testing standards, and driving continuous improvement across the organization. Responsibilities include designing, developing, maintaining, and executing various types of testing such as smoke, regression, functional, and performance testing, with full traceability to business requirements and technical specifications. The QE will analyze software internals, debug issues, review logs, and develop automated tests utilizing appropriate scripting and automation tools. Continuous innovation in testing methodologies, tools, and processes is essential to improve efficiency and effectiveness. The role also involves regular communication of testing metrics and insights to stakeholders, maintaining and enhancing automation frameworks, and supporting team members through mentorship and collaboration. The QE will utilize a suite of tools including JIRA, XRAY, LambdaTest, Browserstack, Applitool, Kafka, Splunk, Snowflake, Postman, and more to execute testing strategies effectively.QualificationsStrong experience in writing, maintaining, and executing functional test cases.Expertise in UI automation frameworks such as Selenium or Playwright.Proficiency in testing and automating ReactNative or REST APIs, Protobuf services.Hands-on experience with SQL and database testing (MongoDB, Oracle).Ability to build test automation frameworks and CI/CD pipelines from scratch using tools like GitLab or GitHub.Strong programming skills in Java, JavaScript, JSON, or Playwright.Deep understanding of the Software Test Life Cycle (STLC) and Defect Life Cycle.Excellent communication skills to convey testing metrics and insights effectively.Team-oriented mindset with the ability to collaborate and mentor peers.Preferred SkillsExperience with Performance Testing and DevOps practices.Knowledge of mobile app testing methodologies.Familiarity with database management and SQL queries.QualificationsBachelor’s degree in Computer Science, Electrical Engineering, or related field required; Master’s degree preferred.Minimum of 5+ years of relevant experience in software quality assurance and testing roles.BenefitsComprehensive health insurance including medical, pharmacy, dental, and vision coverage.Life and disability insurance plans.Wellbeing programs such as weight loss and smoking cessation initiatives.Financial benefits including a matching 401(k) plan and participation in the employee stock purchase plan.Competitive compensation package aligned with skills, experience, and location.Equal OpportunityFrontdoor is an equal opportunity employer committed to fostering an inclusive environment. We celebrate diversity and are dedicated to providing equal employment opportunities to all applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diverse teams drive innovation and excellence, and we welcome candidates from all backgrounds to apply.