{"schemaVersion":"jobsearcher.job.v1","id":"be283dc32189f81ee6bef738","url":"https://jobsearcher.com/jobs/be283dc32189f81ee6bef738","canonicalUrl":"https://jobsearcher.com/jobs/be283dc32189f81ee6bef738","title":"Shift Supervisor","description":"Min: USD $23.00/Hr. Max: USD $23.00/Hr. Position Overview:\nTurn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.\n\nServices for the UnderServed (S:US) is hiring Shift Supervisors to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.\n\nS:US offers: Flexible scheduling and boasts a 10-percent internal promotion rate organization-wide!\n\nThe minimum and maximum salary for this position is $23.00 per hour.\n\nThe Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person. All people shall live a life with dignity conforming to each personal value system. Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well-trained staff, access to quality health care, clinical support, and a clean and safe home.\nThe Shift Supervisor is responsible for ensuring that the people have the support and resources necessary to live meaningful lives, and that they align with their needs and aspirations within their respective program and communities. He/she/they will monitor and ensure active adherence to all plans for each person supported with intellectual/developmental disabilities. The Shift Supervisor will ensure proper support is in place and necessary resources are made available to Direct Support Professionals to ensure proper adherence to person supported scheduled of activities.\n\nThe Shift Supervisor serves as a role model to staff and people supported and will help to develop best practices to support both the person supported and Direct Support Professional.\n\nESSENTIAL DUTIES & RESPONSIBILITIES:\nPerson Centered Planning\n\nEnsures that a person-centered focus is used to provide care and support by all staff who work within the program actively seeking out different approaches.\nPromotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs.\nPromotes participation in activities of meaningful daily living, such as vocation, recreation, volunteerism, engagement.\nEnsures a positive climate that promotes respect and dignity for people supported.\nProvides opportunities for people support to personalize their environment, schedule and experiences in program.\nSupports the person’s independence, choice and outcomes.\nProvides prompt, efficient, and personalized support to meet requirements, requests, and concerns.\n\nRegulatory\n\nProvide habilitation services to each client as prescribed in their service plans (CFA, Individual Service plan, Habilitation plan).\nResponsible for overall functioning of the facility during the absence of the Program Director.\nIn the absence of the Program Director, supervises and instructs all Direct Support Professionals on shift.\nResponsible for people supported and agency funds and expenditures during shift (petty cash, recreation etc.).\nEnsures coverage of a shift when a Direct Support Professional is absent.\nActs as a functioning member of the staff, meeting the needs of the people supported\nResponsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in a safe and sanitary condition.\nParticipates in staff meetings, supervisors’ workshops, interdisciplinary team (IDT) and committee meetings.\nChannels approved information pertaining to staff and agency to Program Specialists.\nProvides supervisory counseling and discipline to Direct Support Professionals as necessary\nIdentifies facility needs and makes the relevant staff aware.\nEnsure optimal utilization of the resources available in order to achieve efficiencies.\nQuality Improvement\n\nCarries out policies and procedures of SUS, in accordance with OPWDD and other funding sources.\nReports all incidents, ensuring consistent adherence to OPWDD and agency policies\nAssesses and monitors staff productivity on an ongoing basis.\nResponds appropriately to community, family and agency contacts.\nMaintains, develops and supports the person support to staff assignment\nMeets with Program Director on a regular basis to discuss pertinent shift and Direct Support Professional’s issues and successes.\nMonitors Direct Support Professional’s time sheets on an as-needed basis.\nEnsure fire drill completion on shift.\n\nBenefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays\nQualifications:\nEDUCATION AND EXPERIENCE\n\nHigh School Diploma or approved equivalent.\nMinimum of 2-3 years’ experience in Intellectual Disabilities/IDD or related field\nEffective written and oral communication skills.\nPREFERRED QUALIFICATIONS & SKILLS\n\nSCIP-R; CPR & First Aid is required.\nAMAP certification is required\nNote: S:US will provide on-the-job training for such certifications.\nSUS IS AN EQUAL OPPORTUNITY EMPLOYER\nCompany Overview:\nS:US IS AN EQUAL OPPORTUNITY EMPLOYER\n\nJoin a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.\n\nWe believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.\nID: 2025-17478 Work Location: true","company":"Servicesfortheunderserve","rawCompany":"servicesfortheunderserve","city":"Flushing","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-09T14:02:16.866Z","occupations":[{"code":"33-1099.00","title":"First-Line Supervisors of Protective Service Workers, All Other","slug":"first-line-supervisors-of-protective-service-workers-all-other"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"623210","title":"Residential Intellectual and Developmental Disability Facilities","slug":"residential-intellectual-and-developmental-disability-facilities"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Supervisor","description":"Min: USD $23.00/Hr. Max: USD $23.00/Hr. Position Overview:\nTurn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.\n\nServices for the UnderServed (S:US) is hiring Shift Supervisors to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.\n\nS:US offers: Flexible scheduling and boasts a 10-percent internal promotion rate organization-wide!\n\nThe minimum and maximum salary for this position is $23.00 per hour.\n\nThe Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person. All people shall live a life with dignity conforming to each personal value system. Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well-trained staff, access to quality health care, clinical support, and a clean and safe home.\nThe Shift Supervisor is responsible for ensuring that the people have the support and resources necessary to live meaningful lives, and that they align with their needs and aspirations within their respective program and communities. He/she/they will monitor and ensure active adherence to all plans for each person supported with intellectual/developmental disabilities. The Shift Supervisor will ensure proper support is in place and necessary resources are made available to Direct Support Professionals to ensure proper adherence to person supported scheduled of activities.\n\nThe Shift Supervisor serves as a role model to staff and people supported and will help to develop best practices to support both the person supported and Direct Support Professional.\n\nESSENTIAL DUTIES & RESPONSIBILITIES:\nPerson Centered Planning\n\nEnsures that a person-centered focus is used to provide care and support by all staff who work within the program actively seeking out different approaches.\nPromotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs.\nPromotes participation in activities of meaningful daily living, such as vocation, recreation, volunteerism, engagement.\nEnsures a positive climate that promotes respect and dignity for people supported.\nProvides opportunities for people support to personalize their environment, schedule and experiences in program.\nSupports the person’s independence, choice and outcomes.\nProvides prompt, efficient, and personalized support to meet requirements, requests, and concerns.\n\nRegulatory\n\nProvide habilitation services to each client as prescribed in their service plans (CFA, Individual Service plan, Habilitation plan).\nResponsible for overall functioning of the facility during the absence of the Program Director.\nIn the absence of the Program Director, supervises and instructs all Direct Support Professionals on shift.\nResponsible for people supported and agency funds and expenditures during shift (petty cash, recreation etc.).\nEnsures coverage of a shift when a Direct Support Professional is absent.\nActs as a functioning member of the staff, meeting the needs of the people supported\nResponsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in a safe and sanitary condition.\nParticipates in staff meetings, supervisors’ workshops, interdisciplinary team (IDT) and committee meetings.\nChannels approved information pertaining to staff and agency to Program Specialists.\nProvides supervisory counseling and discipline to Direct Support Professionals as necessary\nIdentifies facility needs and makes the relevant staff aware.\nEnsure optimal utilization of the resources available in order to achieve efficiencies.\nQuality Improvement\n\nCarries out policies and procedures of SUS, in accordance with OPWDD and other funding sources.\nReports all incidents, ensuring consistent adherence to OPWDD and agency policies\nAssesses and monitors staff productivity on an ongoing basis.\nResponds appropriately to community, family and agency contacts.\nMaintains, develops and supports the person support to staff assignment\nMeets with Program Director on a regular basis to discuss pertinent shift and Direct Support Professional’s issues and successes.\nMonitors Direct Support Professional’s time sheets on an as-needed basis.\nEnsure fire drill completion on shift.\n\nBenefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays\nQualifications:\nEDUCATION AND EXPERIENCE\n\nHigh School Diploma or approved equivalent.\nMinimum of 2-3 years’ experience in Intellectual Disabilities/IDD or related field\nEffective written and oral communication skills.\nPREFERRED QUALIFICATIONS & SKILLS\n\nSCIP-R; CPR & First Aid is required.\nAMAP certification is required\nNote: S:US will provide on-the-job training for such certifications.\nSUS IS AN EQUAL OPPORTUNITY EMPLOYER\nCompany Overview:\nS:US IS AN EQUAL OPPORTUNITY EMPLOYER\n\nJoin a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.\n\nWe believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.\nID: 2025-17478 Work Location: true","datePosted":"2026-08-09T14:02:16.866Z","dateModified":"2026-08-09T14:02:16.866Z","hiringOrganization":{"@type":"Organization","name":"Servicesfortheunderserve","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Flushing","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"be283dc32189f81ee6bef738"},"url":"https://jobsearcher.com/jobs/be283dc32189f81ee6bef738"}}