{"schemaVersion":"jobsearcher.job.v1","id":"be1fbf32ba6afc2ab8265364","url":"https://jobsearcher.com/jobs/be1fbf32ba6afc2ab8265364","canonicalUrl":"https://jobsearcher.com/jobs/be1fbf32ba6afc2ab8265364","title":"Remote E-Commerce Case Manager - Customer Champion","description":"A leading e-commerce firm seeks an E-Commerce Case Manager for a 100% remote role focused on enhancing customer experiences. You will handle escalated inquiries, coordinate with internal teams, and ensure smooth issue resolution while maintaining clear documentation. Candidates should possess a relevant degree and 2-3 years of e-commerce or customer service experience, with strong problem-solving skills and a customer-first mindset. This position offers flexible scheduling, competitive compensation, and career development opportunities.J-18808-Ljbffr","company":"Radix Construction","rawCompany":"radix construction","isRemote":true,"isActive":false,"createdAt":"2026-05-12T08:45:24.618Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"13-1199.06","title":"Online Merchants","slug":"online-merchants"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote E-Commerce Case Manager - Customer Champion","description":"A leading e-commerce firm seeks an E-Commerce Case Manager for a 100% remote role focused on enhancing customer experiences. You will handle escalated inquiries, coordinate with internal teams, and ensure smooth issue resolution while maintaining clear documentation. Candidates should possess a relevant degree and 2-3 years of e-commerce or customer service experience, with strong problem-solving skills and a customer-first mindset. This position offers flexible scheduling, competitive compensation, and career development opportunities.J-18808-Ljbffr","datePosted":"2026-05-12T08:45:24.618Z","dateModified":"2026-05-12T08:45:24.618Z","hiringOrganization":{"@type":"Organization","name":"Radix Construction","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"be1fbf32ba6afc2ab8265364"},"url":"https://jobsearcher.com/jobs/be1fbf32ba6afc2ab8265364"}}