{"schemaVersion":"jobsearcher.job.v1","id":"bdac721c98d73a183b07f115","url":"https://jobsearcher.com/jobs/bdac721c98d73a183b07f115","canonicalUrl":"https://jobsearcher.com/jobs/bdac721c98d73a183b07f115","title":"Fraud Manager","description":"We are a thriving fintech company delivering innovative banking products that will empower you to use your credit on your terms, unlocking exceptional rewards along the way while helping you strengthen and forge your financial foundation. With top-tier security, intuitive controls, and unparalleled experience, we put you in charge.\r\nAs we continue to expand our platform and add additional products we are looking for an experienced Manager, Fraud Risk, who will own end-to-end fraud strategy and new applicant evaluations.\r\nYou will report directly to the Head of Risk and serve as a key member of the leadership team. Responsible for building and mentoring your core team over the next two years as we enter an aggressive growth phase. In this role, you will build and drive onboarding defenses for your team and the company scaling continued growth and performance improvement.\r\nResponsibilities\r\nManual Review Strategy & Operations\r\nDefine the logic and thresholds for routing applicants into manual review, balancing fraud risk against approval rates and customer experience\r\nOwn the manual review program end-to-end: queue prioritization, SLA design, analyst tooling, and case escalation paths\r\nEvaluate the effectiveness of tools used in manual review; identify gaps and advocate for new capabilities that help analysts make faster, higher-quality decisions\r\nTrack manual review outcomes rigorously: analyst decisions, approval/decline rates, reversal rates, downstream fraud on reviewed accounts, and false positive costs\r\nBuild structured feedback loops between review outcomes and upstream rules triggers to drive continuous policy refinement\r\nAlternative Data & Signal Development\r\nLead the strategy for incorporating bank account data into onboarding decisions, leveraging signals such as account tenure, balance history, income patterns, and return/NSF activity\r\nOperationalize device intelligence and behavioral signals to strengthen identity and fraud detection at the top of the funnel\r\nDevelop a framework for using partner data: loyalty engagement, transaction history, tenure signals as supplementary fraud indicators in co-brand card programs\r\nEvaluate new data sources and vendors on an ongoing basis; build a rigorous test-and-learn methodology to validate signal lift before production deployment\r\nOwn the fraud rules framework for onboarding: design, test, implement, and continuously tune rules across identity, velocity, device, funding, and behavioral dimensions\r\nPartner with data science to define feature requirements, evaluate model performance, and translate model outputs into operational policy\r\nDocument all policy decisions clearly, including the tradeoffs made at each threshold\r\nPerformance Measurement & Portfolio Monitoring\r\nDefine and own the KPI framework for onboarding fraud: fraud rate by vintage and partner, manual review rate, auto-decisioned bad rate, tool efficacy, and cost-per-review.\r\nConduct regular portfolio reviews to surface emerging fraud patterns, track loss trends, and assess detection performance.\r\nBuild reporting to enable real-time monitoring, trend identification, and rapid policy response\r\nCross-Functional Partnership\r\nPartner with Product and Engineering to translate fraud strategy into system requirements and influence roadmap prioritization.\r\nWork with Compliance and Legal to ensure onboarding controls meet BSA/AML, Red Flags Rule, ECOA, and UDAAP requirements.\r\nCollaborate with Customer Operations to manage edge cases, decision appeals, and applicant escalations\r\nRequirements\r\n5–10 years of experience in fraud strategy, identity risk, or credit risk at a financial institution, fintech, or payments company\r\nDeep expertise in onboarding fraud — synthetic identities, identity manipulation, first-party fraud vectors, and deposit/funding fraud\r\nHands-on experience with bank data providers in a fraud or credit risk context.\r\nFamiliarity with device intelligence and behavioral fraud platforms\r\nStrong SQL skills and experience using data to build and evaluate fraud rules, track performance, and identify emerging patterns\r\nExcellent communication skills — you can translate complex fraud tradeoffs into clear recommendations for executives, partners, and compliance teams\r\nProactive, bias-to-action mindset: you ask the right questions, align stakeholders, and drive decisions forward\r\nWhat We Offer\r\nOpportunity to work with cutting-edge technology, innovative products and top industry leaders\r\nMedical, dental, and vision insurance for you and your family\r\nOption to contribute to 401K upon joining the company\r\nCompany-observed holidays plus flexible PTO\r\nESOP awards commensurate with role and experience\r\n\r\nNo agencies please\r\n\r\nAt this time, we will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN or other types of work authorization)\r\nJ-18808-Ljbffr","company":"Augment Analytics","rawCompany":"augment analytics","city":"Millbrae","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-08-08T01:30:03.640Z","occupations":[{"code":"13-2099.04","title":"Fraud Examiners, Investigators and Analysts","slug":"fraud-examiners-investigators-and-analysts"},{"code":"13-2054.00","title":"Financial Risk Specialists","slug":"financial-risk-specialists"},{"code":"11-3031.00","title":"Financial Managers","slug":"financial-managers"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"522291","title":"Consumer Lending","slug":"consumer-lending"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Fraud Manager","description":"We are a thriving fintech company delivering innovative banking products that will empower you to use your credit on your terms, unlocking exceptional rewards along the way while helping you strengthen and forge your financial foundation. With top-tier security, intuitive controls, and unparalleled experience, we put you in charge.\r\nAs we continue to expand our platform and add additional products we are looking for an experienced Manager, Fraud Risk, who will own end-to-end fraud strategy and new applicant evaluations.\r\nYou will report directly to the Head of Risk and serve as a key member of the leadership team. Responsible for building and mentoring your core team over the next two years as we enter an aggressive growth phase. In this role, you will build and drive onboarding defenses for your team and the company scaling continued growth and performance improvement.\r\nResponsibilities\r\nManual Review Strategy & Operations\r\nDefine the logic and thresholds for routing applicants into manual review, balancing fraud risk against approval rates and customer experience\r\nOwn the manual review program end-to-end: queue prioritization, SLA design, analyst tooling, and case escalation paths\r\nEvaluate the effectiveness of tools used in manual review; identify gaps and advocate for new capabilities that help analysts make faster, higher-quality decisions\r\nTrack manual review outcomes rigorously: analyst decisions, approval/decline rates, reversal rates, downstream fraud on reviewed accounts, and false positive costs\r\nBuild structured feedback loops between review outcomes and upstream rules triggers to drive continuous policy refinement\r\nAlternative Data & Signal Development\r\nLead the strategy for incorporating bank account data into onboarding decisions, leveraging signals such as account tenure, balance history, income patterns, and return/NSF activity\r\nOperationalize device intelligence and behavioral signals to strengthen identity and fraud detection at the top of the funnel\r\nDevelop a framework for using partner data: loyalty engagement, transaction history, tenure signals as supplementary fraud indicators in co-brand card programs\r\nEvaluate new data sources and vendors on an ongoing basis; build a rigorous test-and-learn methodology to validate signal lift before production deployment\r\nOwn the fraud rules framework for onboarding: design, test, implement, and continuously tune rules across identity, velocity, device, funding, and behavioral dimensions\r\nPartner with data science to define feature requirements, evaluate model performance, and translate model outputs into operational policy\r\nDocument all policy decisions clearly, including the tradeoffs made at each threshold\r\nPerformance Measurement & Portfolio Monitoring\r\nDefine and own the KPI framework for onboarding fraud: fraud rate by vintage and partner, manual review rate, auto-decisioned bad rate, tool efficacy, and cost-per-review.\r\nConduct regular portfolio reviews to surface emerging fraud patterns, track loss trends, and assess detection performance.\r\nBuild reporting to enable real-time monitoring, trend identification, and rapid policy response\r\nCross-Functional Partnership\r\nPartner with Product and Engineering to translate fraud strategy into system requirements and influence roadmap prioritization.\r\nWork with Compliance and Legal to ensure onboarding controls meet BSA/AML, Red Flags Rule, ECOA, and UDAAP requirements.\r\nCollaborate with Customer Operations to manage edge cases, decision appeals, and applicant escalations\r\nRequirements\r\n5–10 years of experience in fraud strategy, identity risk, or credit risk at a financial institution, fintech, or payments company\r\nDeep expertise in onboarding fraud — synthetic identities, identity manipulation, first-party fraud vectors, and deposit/funding fraud\r\nHands-on experience with bank data providers in a fraud or credit risk context.\r\nFamiliarity with device intelligence and behavioral fraud platforms\r\nStrong SQL skills and experience using data to build and evaluate fraud rules, track performance, and identify emerging patterns\r\nExcellent communication skills — you can translate complex fraud tradeoffs into clear recommendations for executives, partners, and compliance teams\r\nProactive, bias-to-action mindset: you ask the right questions, align stakeholders, and drive decisions forward\r\nWhat We Offer\r\nOpportunity to work with cutting-edge technology, innovative products and top industry leaders\r\nMedical, dental, and vision insurance for you and your family\r\nOption to contribute to 401K upon joining the company\r\nCompany-observed holidays plus flexible PTO\r\nESOP awards commensurate with role and experience\r\n\r\nNo agencies please\r\n\r\nAt this time, we will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN or other types of work authorization)\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:30:03.640Z","dateModified":"2026-08-08T01:30:03.640Z","hiringOrganization":{"@type":"Organization","name":"Augment Analytics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bdac721c98d73a183b07f115"},"url":"https://jobsearcher.com/jobs/bdac721c98d73a183b07f115"}}