Director of Operations, Construction

Our client is a highly respected and capable, design-forward landscape company in the Greater Cleveland market. They seek a Director of Construction to lead and scale a high-performing division focused on luxury outdoor living hardscape and landscape residential projects. They build pools, outdoor kitchens, patios, stand alone structures, landscape install, irrigation and masonry. Projects can range from $20k to well over $400k with some exceeding $1 million.If you're someone who thrives on ownership, accountability, and building teams that deliver exceptional results-this is the role.Why This Opportunity Stands OutYou own the Construction Division - performance, people, and profitabilityWork with a company known for high-end residential work, craftsmanship, and client experienceStrong backlog of work and reputation-this is about optimizing and scaling, not fixing chaosDirect impact on growth, margins, and long-term strategyLeadership that values process, accountability, and continuous improvementWhat You'll Be Responsible ForYou are the leader everything rolls up to-if it's happening in construction, it's your responsibility.Business Leadership & Financial OwnershipOwn full P&L performance for the construction divisionDrive revenue, profitability, and margin performance on a weekly and monthly basisLead budgeting, forecasting, and financial accountability across all projectsEnsure strong cash flow and support AR performanceTeam Leadership & DevelopmentLead, coach, and develop Project Managers and field leadershipBuild a team of A-players-train, elevate, or make changes when neededEstablish a culture of accountability, energy, and performanceConduct regular one-on-ones, performance reviews, and development plansOperational ExcellenceStandardize processes, build SOPs, and drive consistency across all projectsImplement training programs and structured onboarding ("training rodeo")Ensure safety, quality, and execution standards are met across all jobsMonitor project flow, scheduling, and execution efficiencyClient Experience & QualityEnsure an elite client experience from start to finishDrive high levels of customer satisfaction and project qualityMaintain strong communication standards and problem resolutionProject & Process OversightOversee project handoffs, estimating accuracy, and execution standardsConduct bid vs. actual reviews and continuously improve performanceEnsure projects are completed on time, on budget, and at the expected level of qualityVendor & Subcontractor ManagementBuild and manage strong vendor and subcontractor relationshipsEnsure pricing, performance, and contract compliance align with company standardsWhat Success Looks LikeHitting revenue and margin targets consistentlyHigh-performing, accountable PM teamProjects delivered on time, on budget, and at a high level of qualityStrong client satisfaction and repeat businessA scalable, process-driven construction divisionWhat We're Looking ForProven leadership experience in landscape construction, outdoor living, or similar project-based environmentsStrong business acumen with P&L ownershipExperience managing Project Managers and multiple concurrent projectsAbility to build systems, develop people, and drive accountabilityA coach and leader who sets the tone and elevates those around themDetail-oriented, highly organized, and results-drivenCompensation & BenefitsBase Salary: $100,000 targetProfit Sharing: Significant upside tied to division performanceVehicle Allowance:Leadership role with long-term growth opportunityThis is a leadership role for someone who wants to build, lead, and own the outcome of an entire division.