Network Administrator

ABOUT ENGINEERED PRODUCTSAt Engineered Products, our mission is to maximize space efficiency and redefine material handling and storage solutions. As a privately held company with over 50 years of industry experience, we have earned the trust of businesses worldwide by delivering customized storage solutions tailored to their unique needs. Our innovative approach not only streamlines space utilization and reduces costs for our clients, but also offers dynamic career opportunities across all departments. We foster a culture of innovation and empowerment, where every team member contributes to our success by embodying our core values: building strong internal relationships, approaching challenges with optimism and a proactive mindset, and embracing continuous learning and collaboration. If you're ready to join a dynamic team and make a meaningful impact in the material handling industry, apply now and become part of our exciting journey!POSITION SUMMARYPosition: Network & Infrastructure AdministratorReports to: CEO/PresidentLocation: Greenville, SCAREAS OF RESPONSIBILITIESThe Network Administrator is responsible for supporting and maintaining the company’s IT infrastructure within a fast-paced metals manufacturing environment. This role supports network infrastructure, Microsoft 365 and Azure environments, IBM iSeries connectivity, cybersecurity initiatives, end-user support, manufacturing system connectivity, and facility technology systems including surveillance and access control.Serving as the primary point of contact for day-to-day IT operations, the Network Administrator supports office, warehouse, manufacturing, and remote-user environments while ensuring network reliability, production uptime, system security, and overall technology performance across the organization. This position requires strong technical troubleshooting skills and the ability to independently diagnose and resolve issues affecting business operations and manufacturing processes.KEY RESPONSIBILITIESNETWORK & SYSTEMS ADMINISTRATIONMaintain and support company network infrastructure including Ubiquiti firewalls, switches, wireless access points, VLANs, VPNs, internet connectivity, and network monitoringAdminister Microsoft 365 services including Exchange Online, Teams, OneDrive, SharePoint, licensing, MFA, and user account managementAssist with administration and monitoring of Microsoft Azure cloud infrastructure including virtual machines, storage, networking, backups, and access controlsSupport Windows Server environments including Active Directory, DNS, DHCP, Group Policy, file shares, permissions, and backup systemsSupport IBM iSeries / AS400 connectivity including terminal access, printer sessions, user access, and ODBC/database connectivityEND-USER & PLANT IT SUPPORTServe as the primary IT contact for employee technical support across office and manufacturing operationsInstall, configure, and troubleshoot desktops, laptops, printers, scanners, tablets, phones, and related business technologySupport wired and wireless connectivity for office users, manufacturing equipment, handheld devices, and plant-floor systemsTroubleshoot hardware, software, networking, login access, file access, and connectivity issues to minimize operational downtimeCoordinate employee onboarding and offboarding including account setup, permissions, MFA, equipment deployment, and account deactivationMANUFACTURING & FACILITY TECHNOLOGY SUPPORTSupport network-connected manufacturing equipment, industrial devices, HMIs, printers, scanners, and related production systemsPartner with Operations, Engineering, Maintenance, and Automation teams to troubleshoot machine communication and connectivity issuesMaintain video surveillance systems, security cameras, badge access systems, and door access controlsConfigure user access permissions and troubleshoot connectivity or hardware issues related to facility security systemsCYBERSECURITY & COMPLIANCEAssist with cybersecurity initiatives including endpoint protection, patch management, firewall rules, phishing prevention, vulnerability remediation, backups, and MFA enforcementSupport network segmentation, security best practices, and backup validation processesHelp ensure IT systems remain secure, reliable, and aligned with company policies and operational requirements DOCUMENTATION & CONTINUOUS IMPROVEMENTMaintain documentation including network diagrams, IP schemes, firewall rules, equipment inventory, software licensing, support procedures, and troubleshooting recordsMonitor network and system performance and recommend infrastructure improvements to improve reliability, security, and operational efficiencyAssist with IT projects including network upgrades, Wi-Fi improvements, cloud migrations, structured cabling, server upgrades, backup improvements, and technology rolloutsCoordinate with outside vendors, software providers, internet providers, ERP support teams, and security contractors as neededEDUCATION AND/OR TRAININGAssociate or Bachelor’s Degree in Information Technology, Network Administration, Computer Science, or related field preferred; equivalent experience will be considered3+ years of experience in network administration, systems administration, or hands-on IT support, preferably within a manufacturing or industrial environmentExperience supporting Ubiquiti networking infrastructure including firewalls, switches, wireless access points, VLANs, VPNs, and network troubleshootingExperience supporting Microsoft 365 and Windows Server environments including Active Directory, DNS, DHCP, Group Policy, and file/print servicesFamiliarity with Microsoft Azure cloud services including networking, virtual machines, storage, identity, and security conceptsBasic understanding of IBM iSeries / AS400 connectivity, terminal emulation, printers, and database connectivityStrong troubleshooting skills across networking, hardware, software, cloud infrastructure, and end-user supportUnderstanding of cybersecurity fundamentals including MFA, endpoint protection, patching, backups, phishing prevention, and access controlsStrong communication, organization, and customer-service skills with the ability to support both technical and non-technical usersPREFERRED QUALIFICATIONSExperience within manufacturing, warehouse, distribution, or industrial environmentsExperience supporting ERP systems, SQL Server, IBM DB2/400, reporting tools, or business database environmentsExperience with structured cabling, fiber, Wi-Fi planning, network segmentation, surveillance systems, and access control technologiesExperience with backup and disaster recovery systemsRelevant certifications such as CompTIA Network+, Security+, Microsoft Azure, Microsoft 365, Cisco CCNA, or equivalent experienceUnderstanding of structured cabling, rack layouts, patching, and physical network infrastructureKEY COMPENTENCIESHands-on problem solver who is comfortable working in both office and manufacturing environments.Patient, service-oriented, and responsive with end users.Security-conscious and detail-oriented.Comfortable documenting systems and following procedures.Able to work independently while knowing when to escalate issuesImproving network reliability, cybersecurity, cloud infrastructure, and overall IT performanceHands-on technical troubleshootingNetwork reliability and performance managementResponsiveness and urgencyStrong organizational and documentation skillsCORE COMPETENCIESHands-on technical troubleshootingNetwork reliability and performance managementCustomer service and employee supportCybersecurity awarenessProblem-solving and analytical thinkingStrong organizational and documentation skillsAbility to work independently in a fast-paced manufacturing environmentCross-functional collaboration and communicationWORK ENVIRONMENT/PHYSICAL DEMANDSThis role is based on-site within a manufacturing facility and requires regular movement between office areas, server/network rooms, warehouses, and plant-floor environments. The position may require occasional lifting of IT equipment up to 40 pounds and occasional after-hours support related to maintenance, upgrades, outages, or emergency production issues. Exposure to noise, dust, and varying temperatures within manufacturing areas should be expected.