People Operations Associate

POSITION OVERVIEW: The People Operations Associate supports the daily operations of Hudson Guild’s People Operations Department. Reporting to the People Operations Manager, this role is responsible for managing aspects of the hiring and onboarding processes, maintaining employee records, and assisting with the overall administration of PO systems and compliance procedures. The ideal candidate is highly organized, detail-oriented, and capable of working both independently and collaboratively across departments.Required QualificationsBachelor’s degree in Human Resource Management, Industrial/Organizational Psychology, Business, or a related fieldAt least one (1) year of administrative and/or customer service experienceStrong organizational and multitasking abilities, with keen attention to detailExcellent communication and interpersonal skillsFamiliarity with HRIS platforms (e.g., BambooHR), applicant tracking systems, and Google Workspace a plusKey ResponsibilitiesRecruitment & HiringCoordinate all steps of the hiring process in alignment with Hudson Guild’s recruitment proceduresMaintain and update the applicant tracking system (ATS); review applications, screen candidates, schedule interviews, and send offer lettersCoordinate interview logistics, including scheduling, greeting candidates, and preparing interview roomsConduct reference checks and respond to hiring status inquiriesEnsure completion of pre-hire documentation and clearance procedures (e.g., SEL, NSOPW, SCR clearances)Onboarding & OffboardingFacilitate onboarding tasks such as setting up accounts, sending welcome communications, and coordinating hardware/software access for new hiresSupport offboarding tasks, including the collection of equipment, termination of accounts, and temporary access delegation for managersProvide new staff with technical assistance during their first 30 days, including support with Google Workspace, YaRooms, and ZoomEmployee Records & HRIS ManagementMaintain up-to-date and audit-ready personnel files, ensuring all required documentation is complete and filed appropriatelyUpload, organize, and update employee records and dates in the HRIS (BambooHR)Prepare files and documentation for audits and internal compliance reviewsEmployee Support & CommunicationRespond to employee questions and requests in a timely and professional mannerMaintain confidentiality and protect sensitive HR data and employee recordsAssist in the development and delivery of staff trainings (e.g., guides, tutorials, walkthroughs) for internal tools and platformsDepartmental Support & DevelopmentParticipate in HR and agency-wide meetings, trainings, and seminarsSupport the planning and execution of HR-led events such as staff orientations, recognition events, and professional development workshopsContribute to agency initiatives by supporting data collection and participating in Continuous Quality Improvement (CQI) processesPromote and participate in Hudson Guild’s community-building activities and eventsOther DutiesPerform additional administrative or HR-related tasks as assigned by the HR Coordinator or department leadershipWORKING CONDITIONS: Typical office environment that require frequent sitting, standing, walking, talking, hearing & reaching. Occasional stooping, crouching, and kneeling. The role requires the use of standard office equipment, including computers, phones, and copiers.PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, & other office equipment.EXPECTED HOURS/TYPICAL SHIFT: Monday to Friday, 9AM- 5PM with occasional evening or early morning hours for special eventsAs a full time employee at Hudson Guild, you will be eligible for:24 Vacation Days1 Floating Holiday12 Sick DaysMedical, Dental and Vision Insurance403b PlanThe Hudson Guild is an Equal Opportunity Employer.