{"schemaVersion":"jobsearcher.job.v1","id":"bd4e6282e92a4ade39bc4e49","url":"https://jobsearcher.com/jobs/bd4e6282e92a4ade39bc4e49","canonicalUrl":"https://jobsearcher.com/jobs/bd4e6282e92a4ade39bc4e49","title":"Customer Service Associate","description":"About Us: We are a customer-focused organization committed to providing exceptional products/services and a seamless experience to our valued customers. We take pride in our dedication to customer satisfaction and are currently seeking a Customer Service Associate to join our team.\nPosition Overview: As a Customer Service Associate, you will play a crucial role in representing our company and ensuring that every customer who walks through our doors has a positive experience. You will be the first point of contact for customers, addressing their inquiries, resolving issues, and providing assistance in a friendly and professional manner. Your role will involve interacting with customers in person and over the phone, as well as handling various administrative tasks to support our customer service operations.\nKey Responsibilities:\nCustomer Assistance: Greet customers with a warm and welcoming attitude, actively listen to their needs, and provide accurate information about our products/services.\nIssue Resolution: Effectively resolve customer complaints, concerns, or problems in a timely and satisfactory manner, ensuring their needs are met to the best of your abilities.\nProduct Knowledge: Maintain a deep understanding of our products/services, features, and benefits to effectively assist customers and answer their questions.\nSales Support: Identify potential sales opportunities and promote additional products or services to customers when appropriate, contributing to revenue growth.\nAdministrative Tasks: Assist with administrative duties, such as data entry, appointment scheduling, and maintaining customer records in our database.\nCash Handling: Accurately handle cash transactions and provide receipts when necessary, following company policies and procedures.\nMaintain Cleanliness: Ensure the customer service area is clean, organized, and stocked with necessary materials for a smooth operation.\nCompliance: Adhere to company policies, procedures, and ethical standards, including privacy and security protocols.\nQualifications:\nHigh school diploma or equivalent (some college coursework preferred).\nPrior customer service experience is a plus.\nStrong communication skills, both verbal and written.\nExcellent interpersonal skills and a friendly, approachable demeanor.\nBasic computer skills and familiarity with customer service software/tools.\nAbility to multitask and work efficiently in a fast-paced environment.\nProblem-solving skills and a willingness to go above and beyond to meet customer needs.\nFlexibility to work evenings, weekends, and holidays as needed.\nBenefits:\nCompetitive hourly wage\nEmployee discounts on company products/services.\nHealth, dental, and vision insurance\nTraining and professional development opportunities.\nFriendly and supportive team environment.\nOpportunities for advancement within the company.\nJob Type: Full-time\nPay: $16.81 - $20.25 per hour\nExpected hours: 40 per week\nBenefits:\nEmployee discount\nFlexible schedule\nShift:\n10 hour shift\n8 hour shift\nWeekly day range:\nMonday to Friday\nWeekends as needed\nAbility to Commute:\nSaint Bernard, OH (Preferred)\nAbility to Relocate:\nSaint Bernard, OH: Relocate before starting work (Required)\nWork Location: In person","company":"Central","rawCompany":"central","city":"St Bernard","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:27:05.529Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-2021.00","title":"Counter and Rental Clerks","slug":"counter-and-rental-clerks"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"},{"code":"459999","title":"All Other Miscellaneous Retailers","slug":"all-other-miscellaneous-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Associate","description":"About Us: We are a customer-focused organization committed to providing exceptional products/services and a seamless experience to our valued customers. We take pride in our dedication to customer satisfaction and are currently seeking a Customer Service Associate to join our team.\nPosition Overview: As a Customer Service Associate, you will play a crucial role in representing our company and ensuring that every customer who walks through our doors has a positive experience. You will be the first point of contact for customers, addressing their inquiries, resolving issues, and providing assistance in a friendly and professional manner. Your role will involve interacting with customers in person and over the phone, as well as handling various administrative tasks to support our customer service operations.\nKey Responsibilities:\nCustomer Assistance: Greet customers with a warm and welcoming attitude, actively listen to their needs, and provide accurate information about our products/services.\nIssue Resolution: Effectively resolve customer complaints, concerns, or problems in a timely and satisfactory manner, ensuring their needs are met to the best of your abilities.\nProduct Knowledge: Maintain a deep understanding of our products/services, features, and benefits to effectively assist customers and answer their questions.\nSales Support: Identify potential sales opportunities and promote additional products or services to customers when appropriate, contributing to revenue growth.\nAdministrative Tasks: Assist with administrative duties, such as data entry, appointment scheduling, and maintaining customer records in our database.\nCash Handling: Accurately handle cash transactions and provide receipts when necessary, following company policies and procedures.\nMaintain Cleanliness: Ensure the customer service area is clean, organized, and stocked with necessary materials for a smooth operation.\nCompliance: Adhere to company policies, procedures, and ethical standards, including privacy and security protocols.\nQualifications:\nHigh school diploma or equivalent (some college coursework preferred).\nPrior customer service experience is a plus.\nStrong communication skills, both verbal and written.\nExcellent interpersonal skills and a friendly, approachable demeanor.\nBasic computer skills and familiarity with customer service software/tools.\nAbility to multitask and work efficiently in a fast-paced environment.\nProblem-solving skills and a willingness to go above and beyond to meet customer needs.\nFlexibility to work evenings, weekends, and holidays as needed.\nBenefits:\nCompetitive hourly wage\nEmployee discounts on company products/services.\nHealth, dental, and vision insurance\nTraining and professional development opportunities.\nFriendly and supportive team environment.\nOpportunities for advancement within the company.\nJob Type: Full-time\nPay: $16.81 - $20.25 per hour\nExpected hours: 40 per week\nBenefits:\nEmployee discount\nFlexible schedule\nShift:\n10 hour shift\n8 hour shift\nWeekly day range:\nMonday to Friday\nWeekends as needed\nAbility to Commute:\nSaint Bernard, OH (Preferred)\nAbility to Relocate:\nSaint Bernard, OH: Relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-04-12T20:27:05.529Z","dateModified":"2026-04-12T20:27:05.529Z","hiringOrganization":{"@type":"Organization","name":"Central","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"St Bernard","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bd4e6282e92a4ade39bc4e49"},"url":"https://jobsearcher.com/jobs/bd4e6282e92a4ade39bc4e49"}}