{"schemaVersion":"jobsearcher.job.v1","id":"bd255fc6a85eef18519bd3f9","url":"https://jobsearcher.com/jobs/bd255fc6a85eef18519bd3f9","canonicalUrl":"https://jobsearcher.com/jobs/bd255fc6a85eef18519bd3f9","title":"Program Director - Customer Architect","description":"For our client, we are seeking a Program Director - Customer Architect to join the team of a leader in the Enterprise Technology space. This role will drive complex programs from planning through execution with a focus on structure, accountability, and measurable delivery. You will work across business leaders, delivery teams, and strategic partners to align priorities, manage dependencies, and keep initiatives on track. The position offers the opportunity to bring clarity to complex work and deliver outcomes that matter across the organization within a technology-driven environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $150,000 – $180,000 annuallyResponsibilities Lead end-to-end program delivery from initiation to closure Own and track time to value for customer outcomes Accelerate implementation cycles through AI-led SaaS models Drive commercial outcomes and identify upsell opportunities Manage program milestones with clear exit criteria Maintain a live risk register and manage dependencies Foster deep customer relationships at the C-suite levelQualifications 15+ years leading complex enterprise software programs with 5+ years in senior delivery leadership roles Deep insurance domain knowledge in Life & Pension or Property & Casualty Expertise in milestone-based delivery governance and scope control Experience managing global cross-functional teams and offshore resources Proven AI transformation experience in program management Strong skills in program financial management and budgeting Exceptional communication and stakeholder management abilitiesBenefits Work remotely with flexible scheduling Join a forward-thinking team engaged in AI-native delivery Opportunity to influence customer value realization Collaborative environment with focus on team development Engagement with leading technology in the insurance sectorOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.","company":"Ladders","rawCompany":"ladders","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-27T07:48:22.233Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Director - Customer Architect","description":"For our client, we are seeking a Program Director - Customer Architect to join the team of a leader in the Enterprise Technology space. This role will drive complex programs from planning through execution with a focus on structure, accountability, and measurable delivery. You will work across business leaders, delivery teams, and strategic partners to align priorities, manage dependencies, and keep initiatives on track. The position offers the opportunity to bring clarity to complex work and deliver outcomes that matter across the organization within a technology-driven environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $150,000 – $180,000 annuallyResponsibilities Lead end-to-end program delivery from initiation to closure Own and track time to value for customer outcomes Accelerate implementation cycles through AI-led SaaS models Drive commercial outcomes and identify upsell opportunities Manage program milestones with clear exit criteria Maintain a live risk register and manage dependencies Foster deep customer relationships at the C-suite levelQualifications 15+ years leading complex enterprise software programs with 5+ years in senior delivery leadership roles Deep insurance domain knowledge in Life & Pension or Property & Casualty Expertise in milestone-based delivery governance and scope control Experience managing global cross-functional teams and offshore resources Proven AI transformation experience in program management Strong skills in program financial management and budgeting Exceptional communication and stakeholder management abilitiesBenefits Work remotely with flexible scheduling Join a forward-thinking team engaged in AI-native delivery Opportunity to influence customer value realization Collaborative environment with focus on team development Engagement with leading technology in the insurance sectorOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.","datePosted":"2026-08-27T07:48:22.233Z","dateModified":"2026-08-27T07:48:22.233Z","hiringOrganization":{"@type":"Organization","name":"Ladders","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bd255fc6a85eef18519bd3f9"},"url":"https://jobsearcher.com/jobs/bd255fc6a85eef18519bd3f9"}}