Assistant General Manager

We believe great bars are built by leaders who support the frontline, not stand above it.If you know how to run systems, have creative vision, carry a broom when needed, and make it look effortless — keep reading.Assistant General Manager — Operational Co‑Captain | Portland Dive Bar Leadership Role (Systems‑Focused + Culture‑Driven)MAD HANNA — ASSISTANT GENERAL MANAGERNE PORTLAND | TRUSTWORTHY CO‑CAPTAINOur baby she grows, and she grows!Mad Hanna (chaotic neutral / 18 in charisma) has entered her teenage era and is looking for a steady co‑captain with celebrity‑janitor energy — someone who understands that leadership is part cat‑herding, part desk work, part reorganizing the walk‑in, and fully committed to guiding this surly/sweet teen into her next phase.We’re evolving and it’s time to level up.I’m looking for someone with the time, energy, and excitement to amplify what we’ve built so far — honoring the past while helping the next generation of socializers feel at home using the bar as their living room away from home.ABOUT THE ROLEI’m looking for someone whose personality and skillset complement my own. I’m a New England transplant who values direct communication, dry humor, and people who believe the harder we work, the luckier we get.Staying connected to regulars, understanding systems, and listening to real-time feedback from coworkers are essential to smooth operations. We anticipate needs, plan events, and maintain a safe and welcoming environment for everyone.To keep your finger on the pulse, you’ll maintain a presence on the floor. A consistent weekly bartending shift is available, and occasional coverage may be necessary. Pickup shifts only can be discussed.Our primary responsibility is supporting the bartenders — they are the frontline, the face of the business, and the revenue drivers.Supported and happy bartenders → happy returning customers → healthy bar.WHAT YOU’LL DO• Act as operational co-captain alongside ownership with equal status and earned respect• Maintain structure, systems, and accountability with humor and grace• Support scheduling, ordering, inventory, and payroll processes• Notice and communicate friction points and help refine solutions• Jump in where needed — sometimes fixing a toilet, sometimes calling the plumberHOW WE LEADBy example.We practice honest, supportive leadership. We recognize good work out loud. We are solution-oriented, listen first, respond thoughtfully, and remove obstacles so the team can succeed.Some days leadership looks like big-picture planning.Most days it looks like sharing updates about bar buzz, managing event schedules, maintaining spreadsheets, exploring cost-saving strategies without sacrificing quality, and placing orders.It always includes cleaning, organizing, streamlining, and repairing.YOU ARE• Organized, grounded, emotionally intelligent, confident without ego (unless it’s funny), and steady under pressure• Curious enough to push limits — wise enough to respect boundaries• Someone who believes leadership means service, not status• Comfortable navigating the natural chaos of managing people with patience and professionalism• Observant enough to step in and help without being askedREQUIREMENTS• OLCC Permit + Food Handlers Card• Leadership experience in hospitality• Oregon Lottery knowledge a plus (training provided)• Flexible schedule with availability for day and night shiftsWHAT WE OFFER• Competitive salary plus a weekly bar shift to stay connected• Leadership schedule focused on operations and maintenance• Health benefits + paid sick days• Potential pathway toward equity for the right long-term partnerHOW TO APPLYSend your resume to Liz at mad.hanna.jobs@gmail.com with “AGM INTEREST” in the subject line.Include:• A short paragraph about what caught your eye• What excites you about managing at Mad Hanna• A few available times for a conversationAfter initial contact, follow-up communication will be via text.Mad Hanna has many eras yet to come. We’re not reinventing the pour spout — but like every good dive, we evolve or risk falling behind the slang. How embarrassing.Come help us evolve from amazing to legendary.