Field Service Technician

On behalf of our client Pero Corporation, we are looking for an experienced Field Service Technician with a good understanding of electrical and mechanical systems. You will service existing machines and perform installation of new machines at various client locations across the US with a strong focus on the Northeast. In addition, this role will support clients as well as fellow technicians remotely and manage service and maintenance schedules. Job Description As one of our factory-trained Service Technicians you represent the very best of Pero! Our customers rely on your professionalism and technical expertise to provide onsite installations and service for all types of parts cleaning systems. Our technicians troubleshoot, diagnose, and repair machine mechanics, electronics and pneumatics at customer sites throughout automotive, aerospace, defense, jewelry, electro, and optical industries. Responsibilities Respond to customer inquiries to determine current issues with machines at customer locations Troubleshoot machines and perform repairs at customer sites Provide virtual support where possible Support colleagues in the field remotely Perform function tests as required to ensure proper systems operation General maintenance: inspect and replace filters, seals, perform solvent change and tank cleaning, including replacement of worn parts as needed Install and commission machines at customer site and perform basic operation testing Provide training and instructions on machine operations to users at client site Qualifications Solid Training in Electrical and Mechanical Engineering Basic knowledge of electronics and touch screen controls Advanced computer skills with productivity software (e.g. Word, Excel) and E-Mail (Outlook) Basic experience with ERP systems and MB Connect (or other remote access software) Ability to read blueprints and schematics Ability to work effectively and independently Ability to troubleshoot issues on location and to provide input as to the general repair of various mechanical, electrical and pneumatic components Good organizational skills, flexibility and team mentality Ability to use hand and power tools Ability to grasp new concepts quickly Ability to communicate effectively Valid driver’s license with clean driving record Willingness to travel extensivelyCurrently hold or be able to obtain passport Benefits Medical insurance (health, vision, dental) Paid Time Off, including vacation, personal, and sick time Company car Extensive training To successfully launch your career with Pero Corp. in the field, we require several weeks of mandatory training at our German facility near Augsburg and Munich. #J-18808-Ljbffr