Houseperson | TownePlace Suites, Lubbock, TX
Lubbock, Texas, United States – Full Time
Start Date: Immediate
Expiry Date: 21 Apr, 26
Posted On: 21 Jan, 26
Experience Required: 0 year(s) or above
Remote Job: Yes
Telecommute: Yes
Sponsor Visa: No
Skills: Cleaning, Guest Service, Attention To Detail, Physical Stamina, Organization, Flexibility, Supervision, Industrial Cleaning Equipment, Communication, Problem Solving
Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the TownePlace Suites in Lubbock, TX.
Job Purpose: This position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Responsibilities
Greets guests and responds to special requests.
Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
May gather waste and/or contaminated materials for disposal; assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
Properly handles lost and found items in accordance with department policies and security procedures.
Performs other duties as assigned by Management.
Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
Qualifications / Skills
Work experience as a Room Attendant or Houseman/Houseperson is required.
Experience with industrial cleaning equipment and products.
Good physical health and stamina.
Flexibility to work in shifts.
Ability to work with little or no supervision while meeting high-performance standards.
Excellent organization skills.
Ability to follow instructions.
High school diploma is a plus.
Benefits
Team Driven and Values Based Culture
Medical/Dental/Vision
Paid Vacation
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) and matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
Salary $12.50-$13.00 based on experience.
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