{"schemaVersion":"jobsearcher.job.v1","id":"bc61d9823d9526e3dac95a90","url":"https://jobsearcher.com/jobs/bc61d9823d9526e3dac95a90","canonicalUrl":"https://jobsearcher.com/jobs/bc61d9823d9526e3dac95a90","title":"Dispatch","description":"Join The Team At Landers Appliance As A Full-Time Dispatch Associate!Work for an employer who demands and rewards excellence, AND cares about YOU!\r\nFlexible work arrangements to fit your life\r\nVarious opportunities for career development and advancement\r\nOur mission is to deliver \"Honest, Reasonable, & Reliable\" service in every interaction\r\nPaid time off: 2 weeks in your first year, increasing to 3 weeks after that. Your birthday is a paid holiday.\r\nHealth benefits (medical, dental, vision). We cover a substantial portion of your premium.\r\nCompany-paid life insurance, with options to purchase additional supplemental coverage\r\nOptional employee-paid benefits including Critical Illness, Hospitalization, and Accident Insurance\r\n401k enrollment with a 4% employer match.\r\nCompetitive pay starting at $26 - $29 per hour based on experience.\r\nAt Landers Appliance, we value our team and are committed to investing in your career growth. As a Dispatch Associate, you'll play a crucial role in keeping our daily operations running smoothly while delivering an exceptional experience to our customers.\r\nWhat We're Looking ForThis role is ideal for someone who thrives on coordination, planning, and real-time problem solving. Success here means excelling in four key areas:\r\nThinking LogisticallyYou enjoy building efficient plans, adjusting to changes, and making sure all the moving parts fit together. Success in this role starts with an operational mindset.\r\nStaying Calm Under PressureFrom last-minute route changes to customer concerns, your ability to remain level-headed and focused will set you apart. You handle surprises with confidence and clarity.\r\nCommunicating ClearlyYou'll need to deliver all kinds of newssome good, some challenging. Your communication skills will help set expectations, explain decisions, and maintain trust.\r\nCaring About The Customer ExperienceWhile this role is logistics-driven, you'll still be answering phones and speaking with customers daily. Your ability to listen, understand, and respond thoughtfully is key. If this sounds like your kind of challenge, you'll fit right in.\r\nKey Responsibilities: Routing & SchedulingStrategically build and adjust technician routes for efficiency and coverage.\r\nMonitor route progress throughout the day and respond to issues in real time.\r\nPrioritize service calls based on urgency, location, and technician skills.\r\nOperations SupportTrack technician availability and service zones to ensure daily balance and workload coverage.\r\nCollaborate with the service team to align scheduling with parts availability and customer needs.\r\nCustomer CoordinationAnswer inbound phone calls and respond to customer inquiries with professionalism and empathy.\r\nProvide updates, confirm appointments, and communicate schedule changes clearly and promptly.\r\nEnsure all customers are informed, prepared, and confident in our service.\r\nJob RequirementsExperience in dispatching, scheduling, routing, or operations preferred.\r\nStrong organizational skills with the ability to multitask and prioritize on the fly.\r\nExcellent verbal and written communicationclear, respectful, and professional.\r\nStrong customer service instinctsyou know how to balance honesty with empathy.\r\nConfident using technology (Microsoft Outlook, Excel, Word, and internal scheduling software).\r\nAbility to type 50+ WPM and toggle between systems without losing focus.\r\nMondayFriday availability, 8 AM 5 PM.\r\nLanders Appliance is a family-owned business that has been providing appliance service and sales in the Baltimore region for over 40 years. We are dedicated to delivering \"Honest, Reasonable, & Reliable\" service and have cultivated a culture that reflects this in every employee-customer interaction.\r\nIf you are looking for a supportive and rewarding work environment with opportunities for growth, apply today and our hiring manager will follow up with you!\r\nCompensation: $26.00 - $29.00 per hour At Landers Appliance, a career isn't just a job it's meaningful work done with excellence for the good of our customers and our team. For more than 40 years, we've built a culture defined by honesty, accountability, craftsmanship, and genuinely caring for people. That's how we earned Maryland's trust and became Baltimore's Best Places to Work 2025. We hire people who take pride in doing things the right way. People who want to grow. People who serve well, work hard, and strengthen the team around them. Whether you're in the field, in the office, or supporting operations, you'll be part of a workplace that values integrity, trains intentionally, and sets high standards because the work matters. If you're looking for a place where your effort means something where you're supported, challenged, and given room to build a real career explore our open positions.\r\nThis business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.","company":"Uasa","rawCompany":"uasa","city":"Baltimore","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:18:51.638Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"},{"code":"51-8012.00","title":"Power Distributors and Dispatchers","slug":"power-distributors-and-dispatchers"}],"industries":[{"code":"811412","title":"Appliance Repair and Maintenance","slug":"appliance-repair-and-maintenance"},{"code":"492210","title":"Local Messengers and Local Delivery","slug":"local-messengers-and-local-delivery"},{"code":"484110","title":"General Freight Trucking, Local","slug":"general-freight-trucking-local"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Dispatch","description":"Join The Team At Landers Appliance As A Full-Time Dispatch Associate!Work for an employer who demands and rewards excellence, AND cares about YOU!\r\nFlexible work arrangements to fit your life\r\nVarious opportunities for career development and advancement\r\nOur mission is to deliver \"Honest, Reasonable, & Reliable\" service in every interaction\r\nPaid time off: 2 weeks in your first year, increasing to 3 weeks after that. Your birthday is a paid holiday.\r\nHealth benefits (medical, dental, vision). We cover a substantial portion of your premium.\r\nCompany-paid life insurance, with options to purchase additional supplemental coverage\r\nOptional employee-paid benefits including Critical Illness, Hospitalization, and Accident Insurance\r\n401k enrollment with a 4% employer match.\r\nCompetitive pay starting at $26 - $29 per hour based on experience.\r\nAt Landers Appliance, we value our team and are committed to investing in your career growth. As a Dispatch Associate, you'll play a crucial role in keeping our daily operations running smoothly while delivering an exceptional experience to our customers.\r\nWhat We're Looking ForThis role is ideal for someone who thrives on coordination, planning, and real-time problem solving. Success here means excelling in four key areas:\r\nThinking LogisticallyYou enjoy building efficient plans, adjusting to changes, and making sure all the moving parts fit together. Success in this role starts with an operational mindset.\r\nStaying Calm Under PressureFrom last-minute route changes to customer concerns, your ability to remain level-headed and focused will set you apart. You handle surprises with confidence and clarity.\r\nCommunicating ClearlyYou'll need to deliver all kinds of newssome good, some challenging. Your communication skills will help set expectations, explain decisions, and maintain trust.\r\nCaring About The Customer ExperienceWhile this role is logistics-driven, you'll still be answering phones and speaking with customers daily. Your ability to listen, understand, and respond thoughtfully is key. If this sounds like your kind of challenge, you'll fit right in.\r\nKey Responsibilities: Routing & SchedulingStrategically build and adjust technician routes for efficiency and coverage.\r\nMonitor route progress throughout the day and respond to issues in real time.\r\nPrioritize service calls based on urgency, location, and technician skills.\r\nOperations SupportTrack technician availability and service zones to ensure daily balance and workload coverage.\r\nCollaborate with the service team to align scheduling with parts availability and customer needs.\r\nCustomer CoordinationAnswer inbound phone calls and respond to customer inquiries with professionalism and empathy.\r\nProvide updates, confirm appointments, and communicate schedule changes clearly and promptly.\r\nEnsure all customers are informed, prepared, and confident in our service.\r\nJob RequirementsExperience in dispatching, scheduling, routing, or operations preferred.\r\nStrong organizational skills with the ability to multitask and prioritize on the fly.\r\nExcellent verbal and written communicationclear, respectful, and professional.\r\nStrong customer service instinctsyou know how to balance honesty with empathy.\r\nConfident using technology (Microsoft Outlook, Excel, Word, and internal scheduling software).\r\nAbility to type 50+ WPM and toggle between systems without losing focus.\r\nMondayFriday availability, 8 AM 5 PM.\r\nLanders Appliance is a family-owned business that has been providing appliance service and sales in the Baltimore region for over 40 years. We are dedicated to delivering \"Honest, Reasonable, & Reliable\" service and have cultivated a culture that reflects this in every employee-customer interaction.\r\nIf you are looking for a supportive and rewarding work environment with opportunities for growth, apply today and our hiring manager will follow up with you!\r\nCompensation: $26.00 - $29.00 per hour At Landers Appliance, a career isn't just a job it's meaningful work done with excellence for the good of our customers and our team. For more than 40 years, we've built a culture defined by honesty, accountability, craftsmanship, and genuinely caring for people. That's how we earned Maryland's trust and became Baltimore's Best Places to Work 2025. We hire people who take pride in doing things the right way. People who want to grow. People who serve well, work hard, and strengthen the team around them. Whether you're in the field, in the office, or supporting operations, you'll be part of a workplace that values integrity, trains intentionally, and sets high standards because the work matters. If you're looking for a place where your effort means something where you're supported, challenged, and given room to build a real career explore our open positions.\r\nThis business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.","datePosted":"2026-08-08T01:18:51.638Z","dateModified":"2026-08-08T01:18:51.638Z","hiringOrganization":{"@type":"Organization","name":"Uasa","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Baltimore","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bc61d9823d9526e3dac95a90"},"url":"https://jobsearcher.com/jobs/bc61d9823d9526e3dac95a90"}}