{"schemaVersion":"jobsearcher.job.v1","id":"bc307762bbaaa49cc9bc4e34","url":"https://jobsearcher.com/jobs/bc307762bbaaa49cc9bc4e34","canonicalUrl":"https://jobsearcher.com/jobs/bc307762bbaaa49cc9bc4e34","title":"AI Tech Support Specialist - L2 & Knowledge Base","description":"Mistral AI is expanding its US Support team in San Francisco, seeking a Technical Support Expert to resolve complex customer issues and improve knowledge resources. You will escalate to Engineering, Finance or Solutions when needed and contribute to proactive customer care.\r\nIdeal candidates have strong English communication, a track record in tech support, and experience with knowledge bases. This role offers growth within a collaborative, AI-driven company with international presence.\r\nJ-18808-Ljbffr","company":"Visa Hunt","rawCompany":"visa hunt","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-09T00:28:08.562Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"AI Tech Support Specialist - L2 & Knowledge Base","description":"Mistral AI is expanding its US Support team in San Francisco, seeking a Technical Support Expert to resolve complex customer issues and improve knowledge resources. You will escalate to Engineering, Finance or Solutions when needed and contribute to proactive customer care.\r\nIdeal candidates have strong English communication, a track record in tech support, and experience with knowledge bases. This role offers growth within a collaborative, AI-driven company with international presence.\r\nJ-18808-Ljbffr","datePosted":"2026-08-09T00:28:08.562Z","dateModified":"2026-08-09T00:28:08.562Z","hiringOrganization":{"@type":"Organization","name":"Visa Hunt","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bc307762bbaaa49cc9bc4e34"},"url":"https://jobsearcher.com/jobs/bc307762bbaaa49cc9bc4e34"}}