{"schemaVersion":"jobsearcher.job.v1","id":"bc0108f2e42ccf327c88ab56","url":"https://jobsearcher.com/jobs/bc0108f2e42ccf327c88ab56","canonicalUrl":"https://jobsearcher.com/jobs/bc0108f2e42ccf327c88ab56","title":"Deployment Manager","description":"Why Mintlify?\n\nWe're on a mission to empower builders.\n\nMassive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.\n\nSmall team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.\n\nCulture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.\n\nWe grew in value faster than headcount and we’re looking to align the two quickly.\n\nAbout the Role\n\nThe gap from signed contract to successfully going-live represents one of the most important surface areas in the customer lifecycle. In this role, you will own that gap, coordinating across Customer Success, Sales, Engineering, and the customer’s own teams to ensure enterprise plan customers have smooth, on-time, and high quality migrations to Mintlify.\n\nWhat you'll work on here\n\nOwn the customer relationship from from deal close through go-live and the first 14 days post launch.\n\nPerform migration scoping pre-sales so that each deal has clear deliverables and boundaries before kickoff.\n\nMake changes to customer’s documentation repos such as adding custom scripts, editing API specs, and defining React custom components.\n\nAdvise customers on best practices with onboarding to Mintlify.\n\nTroubleshoot customer technical issues independently.\n\nDefine timelines, identify technical blockers, and create a go-live plan for each customer.\n\nProactively engage with customers to ensure on-track progress.\n\nManage our migration vendor partners to assign work and ensure quality output.\n\nDrive continuous improvement: identify bottlenecks in scaled onboarding, build repeatable processes, and optimize workflows as customer volume grows\n\nWhat you bring to the table\n\n2+ years in a customer-facing post-sales role or in technical program management.\n\nProject management - Track record of managing technical implementations or onboarding programs in B2B SaaS; comfortable juggling 10+ concurrent projects.\n\nStrong technical foundation - CS degree or other technical experience, frontend web development, ability to write code, debug issues, and architect technical solutions independently.\n\nCustomer communication excellence - Can distill complex technical concepts for both technical and non-technical audiences; proactive and clear communicator.\n\nBias toward action - Comfortable working in ambiguity, building processes from scratch, and solving novel problems without waiting for perfect instructions.\n\nCompany Benefits:\n\nCompetitive compensation and equity\n\n20 days paid time off every year\n\n401k or RRSP\n\n$420/month wellness stipend\n\n100% coverage for Health, dental, vision\n\nFree Ubers to and from work\n\nFree lunch and dinners\n\nAnnual team offsite (previously went to Alaska, Hawaii)\n\nCompensation Range: $140K - $190K","company":"Mintlify","rawCompany":"mintlify","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T14:45:04.416Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Deployment Manager","description":"Why Mintlify?\n\nWe're on a mission to empower builders.\n\nMassive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.\n\nSmall team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.\n\nCulture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.\n\nWe grew in value faster than headcount and we’re looking to align the two quickly.\n\nAbout the Role\n\nThe gap from signed contract to successfully going-live represents one of the most important surface areas in the customer lifecycle. In this role, you will own that gap, coordinating across Customer Success, Sales, Engineering, and the customer’s own teams to ensure enterprise plan customers have smooth, on-time, and high quality migrations to Mintlify.\n\nWhat you'll work on here\n\nOwn the customer relationship from from deal close through go-live and the first 14 days post launch.\n\nPerform migration scoping pre-sales so that each deal has clear deliverables and boundaries before kickoff.\n\nMake changes to customer’s documentation repos such as adding custom scripts, editing API specs, and defining React custom components.\n\nAdvise customers on best practices with onboarding to Mintlify.\n\nTroubleshoot customer technical issues independently.\n\nDefine timelines, identify technical blockers, and create a go-live plan for each customer.\n\nProactively engage with customers to ensure on-track progress.\n\nManage our migration vendor partners to assign work and ensure quality output.\n\nDrive continuous improvement: identify bottlenecks in scaled onboarding, build repeatable processes, and optimize workflows as customer volume grows\n\nWhat you bring to the table\n\n2+ years in a customer-facing post-sales role or in technical program management.\n\nProject management - Track record of managing technical implementations or onboarding programs in B2B SaaS; comfortable juggling 10+ concurrent projects.\n\nStrong technical foundation - CS degree or other technical experience, frontend web development, ability to write code, debug issues, and architect technical solutions independently.\n\nCustomer communication excellence - Can distill complex technical concepts for both technical and non-technical audiences; proactive and clear communicator.\n\nBias toward action - Comfortable working in ambiguity, building processes from scratch, and solving novel problems without waiting for perfect instructions.\n\nCompany Benefits:\n\nCompetitive compensation and equity\n\n20 days paid time off every year\n\n401k or RRSP\n\n$420/month wellness stipend\n\n100% coverage for Health, dental, vision\n\nFree Ubers to and from work\n\nFree lunch and dinners\n\nAnnual team offsite (previously went to Alaska, Hawaii)\n\nCompensation Range: $140K - $190K","datePosted":"2026-08-14T14:45:04.416Z","dateModified":"2026-08-14T14:45:04.416Z","hiringOrganization":{"@type":"Organization","name":"Mintlify","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bc0108f2e42ccf327c88ab56"},"url":"https://jobsearcher.com/jobs/bc0108f2e42ccf327c88ab56"}}