{"schemaVersion":"jobsearcher.job.v1","id":"bbf63fdaf852a0e978f3018d","url":"https://jobsearcher.com/jobs/bbf63fdaf852a0e978f3018d","canonicalUrl":"https://jobsearcher.com/jobs/bbf63fdaf852a0e978f3018d","title":"Availability Manager","description":"MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the Annapolis Junction, MD, area.\nMid-shift 2pm-10pm, Monday – Friday\nResponsibilities include but are not limited to:\nServe as integral member of team operating from work centers in MD.\nSupport the delivery of services within Service Level Agreements and Key Performance Indicators across geographically dispersed supported regions via managing network outages, responding to Major Incidents, and performing analysis to create after action reports.\nUse metrics and client data to identify trends, anticipate problems, perform root cause analysis and work with members across the IT teams to help implement preventative measures to ensure a best-in-class level of customer support services.\nComplete tailored training successfully to provide 24/7 support to daily operations for a worldwide-IT operations support contract and provide feedback to other PMO teams as requested.\nMinimum Qualifications:\n2 years relevant experience in technical subject/engineering.\nMust have Security+ or other IAT Level II certification\nDeveloped oral and written communication skills with the ability to convey technical concepts to various audiences and to communicate effectively with senior managers, colleagues, and other stakeholders.\nExperience in a technical support role with an understanding of IT equipment, network, and end user devices.\nFamiliarity with network monitoring tools, and some experience with network switches (port security and understanding of operations).\nClearance Requirements:\nMust have a current/active TS/SCI w/ Poly\nPhysical Requirements:\nMaintains a regular sedentary position, attends meeting both virtually and in person, constantly positions self to maintain computers in the lab, including under the desks and in the server closet and must be willing to travel as needed to support operational demands.","company":"ManTech","rawCompany":"mantech","city":"Annapolis Junction","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:51:33.065Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Availability Manager","description":"MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the Annapolis Junction, MD, area.\nMid-shift 2pm-10pm, Monday – Friday\nResponsibilities include but are not limited to:\nServe as integral member of team operating from work centers in MD.\nSupport the delivery of services within Service Level Agreements and Key Performance Indicators across geographically dispersed supported regions via managing network outages, responding to Major Incidents, and performing analysis to create after action reports.\nUse metrics and client data to identify trends, anticipate problems, perform root cause analysis and work with members across the IT teams to help implement preventative measures to ensure a best-in-class level of customer support services.\nComplete tailored training successfully to provide 24/7 support to daily operations for a worldwide-IT operations support contract and provide feedback to other PMO teams as requested.\nMinimum Qualifications:\n2 years relevant experience in technical subject/engineering.\nMust have Security+ or other IAT Level II certification\nDeveloped oral and written communication skills with the ability to convey technical concepts to various audiences and to communicate effectively with senior managers, colleagues, and other stakeholders.\nExperience in a technical support role with an understanding of IT equipment, network, and end user devices.\nFamiliarity with network monitoring tools, and some experience with network switches (port security and understanding of operations).\nClearance Requirements:\nMust have a current/active TS/SCI w/ Poly\nPhysical Requirements:\nMaintains a regular sedentary position, attends meeting both virtually and in person, constantly positions self to maintain computers in the lab, including under the desks and in the server closet and must be willing to travel as needed to support operational demands.","datePosted":"2026-04-14T10:51:33.065Z","dateModified":"2026-04-14T10:51:33.065Z","hiringOrganization":{"@type":"Organization","name":"ManTech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Annapolis Junction","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bbf63fdaf852a0e978f3018d"},"url":"https://jobsearcher.com/jobs/bbf63fdaf852a0e978f3018d"}}