{"schemaVersion":"jobsearcher.job.v1","id":"bbdb5d5ba767382694381cc7","url":"https://jobsearcher.com/jobs/bbdb5d5ba767382694381cc7","canonicalUrl":"https://jobsearcher.com/jobs/bbdb5d5ba767382694381cc7","title":"Printer Technician - White River Junction, VT","description":"On-Site AssociateThis On-Site Associate \"OSA\" is responsible for the remediation and scheduled service of customer devices under contract. Provides quality service performance to meet or exceed Customer expectations resulting in a high level of Customer Satisfaction.\r\nResponsibilities:\r\nWork within Lexmark's systems to accept and respond to dispatched service and supply calls within Customer Service Level Agreement (SLA) commitments.\r\nAs necessary provide diagnostics, repair & maintain product(s) and accessories to Lexmark OEM's quality specifications.\r\nProvide regular and effective communications with customers to ensure awareness of call acceptance, Estimated Time of Arrival (ETA), status, and closure.\r\nAssist customer with any reported issues or questions on customer products.\r\nBe available for scheduling training on appropriate usage of customer products & features as requested\r\nConduct repair and maintenance of Managed Output Devices and Total Service Call Procedures prior to leaving customer site. Compile all required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts return and tracking.\r\nManage local part inventory and maintain transactions.\r\nCollect Meter Reads on Devices as needed.\r\nPresent a positive image through attire, communication skills and personal grooming.\r\nAdditional Responsibilities:\r\nAssist with occasional special activities/responsibilities/projects as requested and bandwidth permits.\r\nWork closely with Operations and Project Team's during implementation & deployment of print technology and support services, including inventory collection and management, Move, Add, Delete, Change (MADC) tracking, and consumables management while monitoring adherence to all SLAs.\r\nConduct Train-the-Trainer for backup purposes.\r\nCoordinate support for improved service diagnostics.\r\nAssist with printer assessments as necessary to optimize the fleet aligned to customer standards.\r\nExperience & Skills:\r\n2 - 5 years experience servicing printers, hard copy devices, or imaging products preferred.\r\nStrong electro-mechanical aptitude.\r\nExcellent driving record\r\nValid driver's license\r\nReliable Transportation Required\r\nSound administrative & computer skills\r\nMicrosoft Office Suites experience\r\nExperience and detailed knowledge of Lexmark products is desirable\r\nAbility to frequently and properly lift 60 pounds\r\nSuccessful government background check required.\r\nHow We Set You Up for Success\r\nFull onboarding and technical training\r\nAccess to support tools and advanced remote monitoring systems\r\nCareer development with regular reviews and improvement plans\r\nAdherence to client compliance and training programs (e.g., HIPAA, security)\r\nWhat We Offer\r\nCompetitive hourly compensation with overtime potential\r\nComprehensive benefits from day one (medical, dental, vision, life insurance)\r\n401(k) with company match\r\nPaid time off, holidays, and personal days\r\nA culture that prioritizes flexibility, safety, and work-life balance","company":"Xerox","rawCompany":"xerox","city":"Windsor","state":"VT","isRemote":false,"isActive":false,"createdAt":"2026-10-06T01:37:46.909Z","occupations":[{"code":"49-2011.00","title":"Computer, Automated Teller, and Office Machine Repairers","slug":"computer-automated-teller-and-office-machine-repairers"},{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"51-5112.00","title":"Printing Press Operators","slug":"printing-press-operators"}],"industries":[{"code":"323111","title":"Commercial Printing (except Screen and Books)","slug":"commercial-printing-except-screen-and-books"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Printer Technician - White River Junction, VT","description":"On-Site AssociateThis On-Site Associate \"OSA\" is responsible for the remediation and scheduled service of customer devices under contract. Provides quality service performance to meet or exceed Customer expectations resulting in a high level of Customer Satisfaction.\r\nResponsibilities:\r\nWork within Lexmark's systems to accept and respond to dispatched service and supply calls within Customer Service Level Agreement (SLA) commitments.\r\nAs necessary provide diagnostics, repair & maintain product(s) and accessories to Lexmark OEM's quality specifications.\r\nProvide regular and effective communications with customers to ensure awareness of call acceptance, Estimated Time of Arrival (ETA), status, and closure.\r\nAssist customer with any reported issues or questions on customer products.\r\nBe available for scheduling training on appropriate usage of customer products & features as requested\r\nConduct repair and maintenance of Managed Output Devices and Total Service Call Procedures prior to leaving customer site. Compile all required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts return and tracking.\r\nManage local part inventory and maintain transactions.\r\nCollect Meter Reads on Devices as needed.\r\nPresent a positive image through attire, communication skills and personal grooming.\r\nAdditional Responsibilities:\r\nAssist with occasional special activities/responsibilities/projects as requested and bandwidth permits.\r\nWork closely with Operations and Project Team's during implementation & deployment of print technology and support services, including inventory collection and management, Move, Add, Delete, Change (MADC) tracking, and consumables management while monitoring adherence to all SLAs.\r\nConduct Train-the-Trainer for backup purposes.\r\nCoordinate support for improved service diagnostics.\r\nAssist with printer assessments as necessary to optimize the fleet aligned to customer standards.\r\nExperience & Skills:\r\n2 - 5 years experience servicing printers, hard copy devices, or imaging products preferred.\r\nStrong electro-mechanical aptitude.\r\nExcellent driving record\r\nValid driver's license\r\nReliable Transportation Required\r\nSound administrative & computer skills\r\nMicrosoft Office Suites experience\r\nExperience and detailed knowledge of Lexmark products is desirable\r\nAbility to frequently and properly lift 60 pounds\r\nSuccessful government background check required.\r\nHow We Set You Up for Success\r\nFull onboarding and technical training\r\nAccess to support tools and advanced remote monitoring systems\r\nCareer development with regular reviews and improvement plans\r\nAdherence to client compliance and training programs (e.g., HIPAA, security)\r\nWhat We Offer\r\nCompetitive hourly compensation with overtime potential\r\nComprehensive benefits from day one (medical, dental, vision, life insurance)\r\n401(k) with company match\r\nPaid time off, holidays, and personal days\r\nA culture that prioritizes flexibility, safety, and work-life balance","datePosted":"2026-10-06T01:37:46.909Z","dateModified":"2026-10-06T01:37:46.909Z","hiringOrganization":{"@type":"Organization","name":"Xerox","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Windsor","addressRegion":"VT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bbdb5d5ba767382694381cc7"},"url":"https://jobsearcher.com/jobs/bbdb5d5ba767382694381cc7"}}