{"schemaVersion":"jobsearcher.job.v1","id":"bbbd625b4072464e6a4ec35d","url":"https://jobsearcher.com/jobs/bbbd625b4072464e6a4ec35d","canonicalUrl":"https://jobsearcher.com/jobs/bbbd625b4072464e6a4ec35d","title":"Project Coordinator Supervisor, 3rd Shift (Remote)","description":"Overview:\nConnection Services has a fantastic opportunity for a Supervisor of Operations, working remotely. This is an excellent opportunity to join a top Value-Added Reseller (VAR) offering outstanding benefits, including 3 weeks of paid PTO, tuition reimbursement, a 401(k), comprehensive medical, dental and vision coverage, and excellent opportunities for career growth.\nPosition Summary\nThe Supervisor of Operations is responsible for leading overnight operations within a fast-paced, high-volume service delivery environment. Reporting to the Senior Director of the Service PMO, this individual serves as the primary operational leader during overnight execution, ensuring multiple concurrent workstreams remain on schedule, meet quality standards, and deliver an exceptional customer experience.\n\nThis role requires a proactive leader who can make critical decisions in real time, manage operational escalations, optimize resources, and coordinate cross-functional teams, field technicians, and service partners. The ideal candidate thrives in a dynamic environment, demonstrates exceptional organizational and communication skills, and maintains operational excellence while supporting enterprise technology deployment and infrastructure initiatives\n\nWhat We Do\nWe calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.\n\nWho We Are\nOur team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.\n\nWhy You Should Join Us\nYou’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.\n\nThis is an overnight position. Hours are 5 PM to 1:00 AM CST.\n\nApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\nResponsibilities:\nThe Supervisor of Operations leads overnight operations in a fast-paced, high-volume environment. The Supervisor is responsible for real-time oversight, decision-making, and coordination of concurrent operational activities, ensuring teams remain aligned to schedule, quality standards, and customer expectations. The Operations Supervisor serves as the primary escalation and command point during overnight execution, enabling rapid issue resolution, effective resource allocation, and consistent delivery outcomes. As assigned, manages and optimizes resources by monitoring performance and providing feedback.\n\nLeads Overnight Operations\nOversees multiple concurrent workstreams in a fast-paced, high-volume environment\nMaintains real-time awareness of operational status, risks, and dependencies\nEnsures execution stays aligned to defined schedules and service expectations\n\nDrives Decision-Making & Escalations\nActs as the primary escalation point during overnight operations\nResolves complex issues involving internal teams, partners, and field resources\nMakes timely decisions that balance schedule, quality, and risk\n\nOptimizes Resources & Workload\nManages and adjusts resource allocation across concurrent activities\nPrioritizes work dynamically to prevent bottlenecks and delays\nEnsures teams remain focused on the highest-impact activities\n\nEnsures Quality & Execution Standards\nValidates completion of required deliverables before work is closed out\nEnforces adherence to operational playbooks and documentation standards\nConducts shift-level quality checks and ensure clean handoffs\nSupports Customer & Stakeholder Experience\nCommunicates clearly with internal teams and stakeholders\nEnsures issues impacting delivery are addressed quickly and effectively\nHelps maintain a consistent, reliable service experience\n\nManages Incidents & Risk\nLeads response efforts for operational disruptions, escalations, or incidents\nAssesses risk in real time and determine appropriate course of action\nMaintains control of the operation under pressure and changing conditions\n\nMin: USD $67,000.00/Yr. Max: USD $85,520.00/Yr. Qualifications:\nProven ability to work in high-volume, time-sensitive environments\n\nStrong decision-making skills with ability to respond quickly under pressure\n\nExcellent communication and coordination skills across distributed teams\n\nExperience supporting technology deployments, field services, or infrastructure programs\n\nFamiliarity with escalation management and incident response frameworks\n\nExperience working with remote teams, vendors, or field technicians\n\nAbility to work overnight shifts on a consistent basis\n\nBecause of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a live person.","company":"Connection","rawCompany":"connection","city":"Remote","state":"OR","isRemote":true,"isActive":false,"createdAt":"2026-08-04T18:44:44.233Z","occupations":[{"code":"51-1011.00","title":"First-Line Supervisors of Production and Operating Workers","slug":"first-line-supervisors-of-production-and-operating-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"55-2013.00","title":"First-Line Supervisors of All Other Tactical Operations Specialists","slug":"first-line-supervisors-of-all-other-tactical-operations-specialists"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Project Coordinator Supervisor, 3rd Shift (Remote)","description":"Overview:\nConnection Services has a fantastic opportunity for a Supervisor of Operations, working remotely. This is an excellent opportunity to join a top Value-Added Reseller (VAR) offering outstanding benefits, including 3 weeks of paid PTO, tuition reimbursement, a 401(k), comprehensive medical, dental and vision coverage, and excellent opportunities for career growth.\nPosition Summary\nThe Supervisor of Operations is responsible for leading overnight operations within a fast-paced, high-volume service delivery environment. Reporting to the Senior Director of the Service PMO, this individual serves as the primary operational leader during overnight execution, ensuring multiple concurrent workstreams remain on schedule, meet quality standards, and deliver an exceptional customer experience.\n\nThis role requires a proactive leader who can make critical decisions in real time, manage operational escalations, optimize resources, and coordinate cross-functional teams, field technicians, and service partners. The ideal candidate thrives in a dynamic environment, demonstrates exceptional organizational and communication skills, and maintains operational excellence while supporting enterprise technology deployment and infrastructure initiatives\n\nWhat We Do\nWe calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.\n\nWho We Are\nOur team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.\n\nWhy You Should Join Us\nYou’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.\n\nThis is an overnight position. Hours are 5 PM to 1:00 AM CST.\n\nApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\nResponsibilities:\nThe Supervisor of Operations leads overnight operations in a fast-paced, high-volume environment. The Supervisor is responsible for real-time oversight, decision-making, and coordination of concurrent operational activities, ensuring teams remain aligned to schedule, quality standards, and customer expectations. The Operations Supervisor serves as the primary escalation and command point during overnight execution, enabling rapid issue resolution, effective resource allocation, and consistent delivery outcomes. As assigned, manages and optimizes resources by monitoring performance and providing feedback.\n\nLeads Overnight Operations\nOversees multiple concurrent workstreams in a fast-paced, high-volume environment\nMaintains real-time awareness of operational status, risks, and dependencies\nEnsures execution stays aligned to defined schedules and service expectations\n\nDrives Decision-Making & Escalations\nActs as the primary escalation point during overnight operations\nResolves complex issues involving internal teams, partners, and field resources\nMakes timely decisions that balance schedule, quality, and risk\n\nOptimizes Resources & Workload\nManages and adjusts resource allocation across concurrent activities\nPrioritizes work dynamically to prevent bottlenecks and delays\nEnsures teams remain focused on the highest-impact activities\n\nEnsures Quality & Execution Standards\nValidates completion of required deliverables before work is closed out\nEnforces adherence to operational playbooks and documentation standards\nConducts shift-level quality checks and ensure clean handoffs\nSupports Customer & Stakeholder Experience\nCommunicates clearly with internal teams and stakeholders\nEnsures issues impacting delivery are addressed quickly and effectively\nHelps maintain a consistent, reliable service experience\n\nManages Incidents & Risk\nLeads response efforts for operational disruptions, escalations, or incidents\nAssesses risk in real time and determine appropriate course of action\nMaintains control of the operation under pressure and changing conditions\n\nMin: USD $67,000.00/Yr. Max: USD $85,520.00/Yr. Qualifications:\nProven ability to work in high-volume, time-sensitive environments\n\nStrong decision-making skills with ability to respond quickly under pressure\n\nExcellent communication and coordination skills across distributed teams\n\nExperience supporting technology deployments, field services, or infrastructure programs\n\nFamiliarity with escalation management and incident response frameworks\n\nExperience working with remote teams, vendors, or field technicians\n\nAbility to work overnight shifts on a consistent basis\n\nBecause of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a live person.","datePosted":"2026-08-04T18:44:44.233Z","dateModified":"2026-08-04T18:44:44.233Z","hiringOrganization":{"@type":"Organization","name":"Connection","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bbbd625b4072464e6a4ec35d"},"url":"https://jobsearcher.com/jobs/bbbd625b4072464e6a4ec35d"}}