{"schemaVersion":"jobsearcher.job.v1","id":"bba2b3c0a3da3e148b695b8e","url":"https://jobsearcher.com/jobs/bba2b3c0a3da3e148b695b8e","canonicalUrl":"https://jobsearcher.com/jobs/bba2b3c0a3da3e148b695b8e","title":"Implementation Manager","description":"KMS Lighthouse is one of the hottest up and coming tech companies working with Fortune 500 and Fortune 1000 enterprises around the world! Named the #1 knowledge management company in the Forrester Wave Report 2024, we are an industry leader in SaaS knowledge management solutions.\r\nWe are looking for a skilled Implementation Manager to join our delivery team in leading new client implementations and growth projects with our existing client base. An Implementation Manager in this role should have foundational project management experience, willingness to always be learning, and the ability to configure a SaaS to match client requirements.\r\nResponsibilities Manage end-to-end SaaS implementations for new enterprise clients and those of existing clients as their requirements grow (i.e. version upgrades, feature add-ons, expansions, etc.)\r\nSet-up, configure, and deploy the knowledge management system based on client requirements and best practices\r\nDefine and manage project plans and timelines based on client requirements and the project scope – navigating changes as needed\r\nCoordinate with cross-functional teams to ensure successful delivery/go-live (i.e. Support, Development, Training, etc.)\r\nActively engage with clients via virtual meetings, email, or the ticketing system\r\nKeep current on product releases and updates – solidifying yourself as an SME with the KMS\r\nBenefits Medical, Vision, Dental\r\n401k + 401k Match\r\n11 Paid Holidays\r\nPTO & Sick Days\r\nQualifications 2+ years of experience implementing a SaaS solution as a Project Manager, Implementation Specialist, or similarly relevant role\r\nExperience in client facing environments – strong interpersonal and presentation skills\r\nPrior experience creating projects plan and Gantt Charts\r\nAbility to manage several concurrent projects at a time\r\nHigh prioritization and organization skills\r\nStrong communication skills both written and verbal\r\nProactive problem-solver – ability to think creatively and outside of the box when needed\r\nJ-18808-Ljbffr","company":"Kms Lighthouse","rawCompany":"kms lighthouse","city":"Irving","state":"TX","isRemote":false,"isActive":true,"createdAt":"2026-06-25T00:56:58.640Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"KMS Lighthouse is one of the hottest up and coming tech companies working with Fortune 500 and Fortune 1000 enterprises around the world! Named the #1 knowledge management company in the Forrester Wave Report 2024, we are an industry leader in SaaS knowledge management solutions.\r\nWe are looking for a skilled Implementation Manager to join our delivery team in leading new client implementations and growth projects with our existing client base. An Implementation Manager in this role should have foundational project management experience, willingness to always be learning, and the ability to configure a SaaS to match client requirements.\r\nResponsibilities Manage end-to-end SaaS implementations for new enterprise clients and those of existing clients as their requirements grow (i.e. version upgrades, feature add-ons, expansions, etc.)\r\nSet-up, configure, and deploy the knowledge management system based on client requirements and best practices\r\nDefine and manage project plans and timelines based on client requirements and the project scope – navigating changes as needed\r\nCoordinate with cross-functional teams to ensure successful delivery/go-live (i.e. Support, Development, Training, etc.)\r\nActively engage with clients via virtual meetings, email, or the ticketing system\r\nKeep current on product releases and updates – solidifying yourself as an SME with the KMS\r\nBenefits Medical, Vision, Dental\r\n401k + 401k Match\r\n11 Paid Holidays\r\nPTO & Sick Days\r\nQualifications 2+ years of experience implementing a SaaS solution as a Project Manager, Implementation Specialist, or similarly relevant role\r\nExperience in client facing environments – strong interpersonal and presentation skills\r\nPrior experience creating projects plan and Gantt Charts\r\nAbility to manage several concurrent projects at a time\r\nHigh prioritization and organization skills\r\nStrong communication skills both written and verbal\r\nProactive problem-solver – ability to think creatively and outside of the box when needed\r\nJ-18808-Ljbffr","datePosted":"2026-06-25T00:56:58.640Z","dateModified":"2026-06-25T00:56:58.640Z","hiringOrganization":{"@type":"Organization","name":"Kms Lighthouse","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Irving","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bba2b3c0a3da3e148b695b8e"},"url":"https://jobsearcher.com/jobs/bba2b3c0a3da3e148b695b8e"}}