{"schemaVersion":"jobsearcher.job.v1","id":"bb885e8ed5ceeddeb458c70b","url":"https://jobsearcher.com/jobs/bb885e8ed5ceeddeb458c70b","canonicalUrl":"https://jobsearcher.com/jobs/bb885e8ed5ceeddeb458c70b","title":"Program Manager, Service Recognition","description":"What to Expect\n\nAt Tesla, talent is the foundation of how Service delivers. Tesla is seeking a Program Manager to own employee recognition for North America Service — the programs, events, and communications that make high performance visible across the Service organization. You will turn recognition from a collection of one-off moments into a durable system run at scale.\n\nThis is a dedicated, high-impact role focused on strengthening engagement and retention, reinforcing the behaviors Service needs, and gives technicians and advisors a clear line of sight to how their work is valued. This role will partner with Service leadership, the field, and enterprise teams to deliver awards, events, and communications that hold up at Tesla speed.\n\nWhat You'll Do\nOwn end-to-end planning, execution, and continuous improvement of Service recognition programs across North America, so celebration of performance is consistent rather than dependent on any one operator\nPlan and deliver recognition events and on-site experiences that put high performers in front of leadership and peers, building pride in the work and a reason for top talent to stay\nManage program calendars, budgets, vendors, and award fulfillment so programs ship on time and hold up under field volume\nCreate and deploy field-facing communications that make recognition visible in service centers, not only at headquarters\nMeasure participation, reach, and impact, and use data and field feedback to retire what does not work and scale what does\nPartner with Service, People, and Finance to remove blockers, protect program integrity, and keep recognition aligned to Service operating goals\nTravel up to 25% to support events, observe programs in the field, and keep a direct line to the teams these programs are built for\n\nWhat You'll Bring\n3+ years of experience managing cross-functional programs or employee events in a customer-facing or field organization, or equivalent experience\nProven track record of delivering programs to a calendar and budget with measurable results\nExcellent written and verbal communication skills, with the ability to engage frontline teams and senior stakeholders\nComfortable using data to identify patterns and turn insights into action; Excel proficiency required\nAbility to manage multiple workstreams and tight timelines in a fast-paced environment\nSelf-starter who builds relationships and drives alignment across headquarters and field teams\n\nBenefits\n\nAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:\n\nMedical plans > plan options with $0 payroll deduction\nFamily-building, fertility, adoption and surrogacy benefits\nDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution\nCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA\nHealthcare and Dependent Care Flexible Spending Accounts (FSA)\n401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits\nCompany paid Basic Life, AD&D\nShort-term and long-term disability insurance (90 day waiting period)\nEmployee Assistance Program\nSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays\nBack-up childcare and parenting support resources\nVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance\nWeight Loss and Tobacco Cessation Programs\nTesla Babies program\nCommuter benefits\nEmployee discounts and perks program\n\nTesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.\n\nTesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.","company":"Tesla","rawCompany":"tesla","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-09-11T09:33:47.601Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"441110","title":"New Car Dealers","slug":"new-car-dealers"},{"code":"336110","title":"Automobile and Light Duty Motor Vehicle Manufacturing","slug":"automobile-and-light-duty-motor-vehicle-manufacturing"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager, Service Recognition","description":"What to Expect\n\nAt Tesla, talent is the foundation of how Service delivers. Tesla is seeking a Program Manager to own employee recognition for North America Service — the programs, events, and communications that make high performance visible across the Service organization. You will turn recognition from a collection of one-off moments into a durable system run at scale.\n\nThis is a dedicated, high-impact role focused on strengthening engagement and retention, reinforcing the behaviors Service needs, and gives technicians and advisors a clear line of sight to how their work is valued. This role will partner with Service leadership, the field, and enterprise teams to deliver awards, events, and communications that hold up at Tesla speed.\n\nWhat You'll Do\nOwn end-to-end planning, execution, and continuous improvement of Service recognition programs across North America, so celebration of performance is consistent rather than dependent on any one operator\nPlan and deliver recognition events and on-site experiences that put high performers in front of leadership and peers, building pride in the work and a reason for top talent to stay\nManage program calendars, budgets, vendors, and award fulfillment so programs ship on time and hold up under field volume\nCreate and deploy field-facing communications that make recognition visible in service centers, not only at headquarters\nMeasure participation, reach, and impact, and use data and field feedback to retire what does not work and scale what does\nPartner with Service, People, and Finance to remove blockers, protect program integrity, and keep recognition aligned to Service operating goals\nTravel up to 25% to support events, observe programs in the field, and keep a direct line to the teams these programs are built for\n\nWhat You'll Bring\n3+ years of experience managing cross-functional programs or employee events in a customer-facing or field organization, or equivalent experience\nProven track record of delivering programs to a calendar and budget with measurable results\nExcellent written and verbal communication skills, with the ability to engage frontline teams and senior stakeholders\nComfortable using data to identify patterns and turn insights into action; Excel proficiency required\nAbility to manage multiple workstreams and tight timelines in a fast-paced environment\nSelf-starter who builds relationships and drives alignment across headquarters and field teams\n\nBenefits\n\nAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:\n\nMedical plans > plan options with $0 payroll deduction\nFamily-building, fertility, adoption and surrogacy benefits\nDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution\nCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA\nHealthcare and Dependent Care Flexible Spending Accounts (FSA)\n401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits\nCompany paid Basic Life, AD&D\nShort-term and long-term disability insurance (90 day waiting period)\nEmployee Assistance Program\nSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays\nBack-up childcare and parenting support resources\nVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance\nWeight Loss and Tobacco Cessation Programs\nTesla Babies program\nCommuter benefits\nEmployee discounts and perks program\n\nTesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.\n\nTesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.","datePosted":"2026-09-11T09:33:47.601Z","dateModified":"2026-09-11T09:33:47.601Z","hiringOrganization":{"@type":"Organization","name":"Tesla","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bb885e8ed5ceeddeb458c70b"},"url":"https://jobsearcher.com/jobs/bb885e8ed5ceeddeb458c70b"}}