{"schemaVersion":"jobsearcher.job.v1","id":"bb88405703c7949cd1bc0afd","url":"https://jobsearcher.com/jobs/bb88405703c7949cd1bc0afd","canonicalUrl":"https://jobsearcher.com/jobs/bb88405703c7949cd1bc0afd","title":"Systems Engineer","description":"Base Pay Range\n$80,000 – $115,000 per year\n\nAbout the Role\nSystems Engineer – Level 2/3 Engineer specializing in IT support, projects, equipment, licensesぇand products. The role provides remote and on‑site customer support within a Managed Services Provider environment. Responsibilities include engineering support for IT upgrades, implementation projects, and participation in on‑call shifts (weekends and holidays).\n\nResponsibilities\n\nProvide engineering support for IT upgrades and implementation projects.\n\nDeliver tier 2/3 technical support across varied client environments, resolving complex hardware, software, and network issues.\n\nAdminister and troubleshoot network infrastructure, including firewalls, routers, switches, wireless controllers, and devices from vendors such as FortiGate, SonicWall, Cisco, and Ubiquiti.\n\nキャン manage Microsoft365 environments – user accounts, software installation, and licensing.\n\nSupport cloud‑based يحتاج solutions, including Azure Virtual Desktop and Cloud PCs, ensuring availability, performance, and rapid response to system‑wide issues.\n\nCommunicate effectively with clients to understand technical needs, provide updates, and deliver high‑quality customer service.\n\nCollaborate with internal teams and vendors to implement new technologies and resolve escalated issues.\n\nConduct on‑site visits to client locations or the office a few days per week for hands‑on support and relationship management.\n\nMaintain accurate documentation of systems, configurations, and support activities.\n\nEnsure compliance with client‑specific security and operational standards across industries such as legal, healthcare, education, and suhu finance.\n\nComplete paperwork, including time entries and workflow submissions in a timely manner.\n\nParticipate in assigned on‑call shifts for weekends and holidays (rotation).\n\nQualifications\n\nOver 4 years of experience in tier 2/3 technical support, preferably in a Managed Services Provider environment.\n\nBasic Microsoft365 administration – user management, software installation, and licensing.\n\nNetwork administration and troubleshooting experience with firewalls, routers, switches, wireless controllers, and preferred vendors (FortiGate, SonicWall, Cisco, Ubiquiti, Sophos).\n\nExcellent customer service skills, supporting industries such as legal, accounting, healthcare, and education.\n\nAvailable for in‑office or on‑site client visits approximately three times per week.\n\nValid driver’s license and reliable transportation.\n\nPrimary client locations: Nassau County, Brooklyn, Westchester, and NYC.\n\nBenefits\nAnnual Compensation: $80,000 – $115,000 (exact amount varies based on skills, experience, education).\n\nBenefit packages begin on the 31st day of employment.\n\nMedical, dental, and vocational vision insurance.\n\nHSA, FSA, and DCFSA account options.\n\n401(k) retirement account access with employer matching.\n\nPaid sick leave and other paid time off as provided by applicable law.\n\nSeniority Level\nMid‑Senior level\n\nEmployment type\nFull‑time\n\nLocation\nNewYork, NY\n\n#J-18808-Ljbffr","company":"Bmb Solutions","rawCompany":"bmb solutions","city":"Brooklyn","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:37:08.403Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Systems Engineer","description":"Base Pay Range\n$80,000 – $115,000 per year\n\nAbout the Role\nSystems Engineer – Level 2/3 Engineer specializing in IT support, projects, equipment, licensesぇand products. The role provides remote and on‑site customer support within a Managed Services Provider environment. Responsibilities include engineering support for IT upgrades, implementation projects, and participation in on‑call shifts (weekends and holidays).\n\nResponsibilities\n\nProvide engineering support for IT upgrades and implementation projects.\n\nDeliver tier 2/3 technical support across varied client environments, resolving complex hardware, software, and network issues.\n\nAdminister and troubleshoot network infrastructure, including firewalls, routers, switches, wireless controllers, and devices from vendors such as FortiGate, SonicWall, Cisco, and Ubiquiti.\n\nキャン manage Microsoft365 environments – user accounts, software installation, and licensing.\n\nSupport cloud‑based يحتاج solutions, including Azure Virtual Desktop and Cloud PCs, ensuring availability, performance, and rapid response to system‑wide issues.\n\nCommunicate effectively with clients to understand technical needs, provide updates, and deliver high‑quality customer service.\n\nCollaborate with internal teams and vendors to implement new technologies and resolve escalated issues.\n\nConduct on‑site visits to client locations or the office a few days per week for hands‑on support and relationship management.\n\nMaintain accurate documentation of systems, configurations, and support activities.\n\nEnsure compliance with client‑specific security and operational standards across industries such as legal, healthcare, education, and suhu finance.\n\nComplete paperwork, including time entries and workflow submissions in a timely manner.\n\nParticipate in assigned on‑call shifts for weekends and holidays (rotation).\n\nQualifications\n\nOver 4 years of experience in tier 2/3 technical support, preferably in a Managed Services Provider environment.\n\nBasic Microsoft365 administration – user management, software installation, and licensing.\n\nNetwork administration and troubleshooting experience with firewalls, routers, switches, wireless controllers, and preferred vendors (FortiGate, SonicWall, Cisco, Ubiquiti, Sophos).\n\nExcellent customer service skills, supporting industries such as legal, accounting, healthcare, and education.\n\nAvailable for in‑office or on‑site client visits approximately three times per week.\n\nValid driver’s license and reliable transportation.\n\nPrimary client locations: Nassau County, Brooklyn, Westchester, and NYC.\n\nBenefits\nAnnual Compensation: $80,000 – $115,000 (exact amount varies based on skills, experience, education).\n\nBenefit packages begin on the 31st day of employment.\n\nMedical, dental, and vocational vision insurance.\n\nHSA, FSA, and DCFSA account options.\n\n401(k) retirement account access with employer matching.\n\nPaid sick leave and other paid time off as provided by applicable law.\n\nSeniority Level\nMid‑Senior level\n\nEmployment type\nFull‑time\n\nLocation\nNewYork, NY\n\n#J-18808-Ljbffr","datePosted":"2026-04-09T09:37:08.403Z","dateModified":"2026-04-09T09:37:08.403Z","hiringOrganization":{"@type":"Organization","name":"Bmb Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bb88405703c7949cd1bc0afd"},"url":"https://jobsearcher.com/jobs/bb88405703c7949cd1bc0afd"}}