{"schemaVersion":"jobsearcher.job.v1","id":"bb77a06ed63ec7f3649b090a","url":"https://jobsearcher.com/jobs/bb77a06ed63ec7f3649b090a","canonicalUrl":"https://jobsearcher.com/jobs/bb77a06ed63ec7f3649b090a","title":"On-Site Service Representative Full Time Mapleton, IL","description":"Date: Aug 7, 2026\n\nLocation: MAPLETON, IL, US, 61547\n\n#job-location.job-location-inline { display: inline; }\n\nCompany: Grainger Businesses\n\nWork Location Type: : 8826 W Surface Rd, Mapleton, IL\n\nReq Number 333296\n\nAbout Grainger\n\nW.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.\n\nCompensation\n\nThis position is hourly. The anticipated base pay compensation range for this position is $21.54 and $26.93\n\nRewards and Benefits:\nWith benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:\n\nMedical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.\n18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.\n6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.\nEmployee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.\nMaternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.\n\nFor additional information and details regarding Grainger’s benefits, please click on the link below:\n\nhttps://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire\n\nGrainger Benefits\n\nThe pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.\n\nThe anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.\n\nGrainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.\n\nPosition Details:\nThe Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.\n\nYou Will:\nService multiple customer locations\nReceive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.\nResolve customer problems promptly to retain and promote customer loyalty.\nFollow designated route defined by routing software tools and maintain route guides.\nIdentify continuous improvement opportunities in productivity, process, and cycle time.\nComply with safety and inspection requirements of the facility where the service is being provided.\nHelp create new orders by engaging with customers to identify additional product needs\nProbes for customer needs during each site visit and works with sales partners to expand Grainger offerings\n\nYou Have:\n3 years' experience in selling or service environment.\nHigh School Diploma or equivalent.\nAbility to lift 25 to 60lbs and/ or work in difficult positions.\nCollaboration and problem-solving skills.\nHandle different technical and operational issues.\nHave and maintain a valid driver's license in State of residence.\nMust carry required levels of automobile insurance.\n\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.\n\nWe are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.","company":"Grainge","rawCompany":"grainge","city":"Mapleton","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-13T14:36:52.346Z","occupations":[{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"On-Site Service Representative Full Time Mapleton, IL","description":"Date: Aug 7, 2026\n\nLocation: MAPLETON, IL, US, 61547\n\n#job-location.job-location-inline { display: inline; }\n\nCompany: Grainger Businesses\n\nWork Location Type: : 8826 W Surface Rd, Mapleton, IL\n\nReq Number 333296\n\nAbout Grainger\n\nW.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.\n\nCompensation\n\nThis position is hourly. The anticipated base pay compensation range for this position is $21.54 and $26.93\n\nRewards and Benefits:\nWith benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:\n\nMedical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.\n18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.\n6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.\nEmployee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.\nMaternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.\n\nFor additional information and details regarding Grainger’s benefits, please click on the link below:\n\nhttps://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire\n\nGrainger Benefits\n\nThe pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.\n\nThe anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.\n\nGrainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.\n\nPosition Details:\nThe Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.\n\nYou Will:\nService multiple customer locations\nReceive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.\nResolve customer problems promptly to retain and promote customer loyalty.\nFollow designated route defined by routing software tools and maintain route guides.\nIdentify continuous improvement opportunities in productivity, process, and cycle time.\nComply with safety and inspection requirements of the facility where the service is being provided.\nHelp create new orders by engaging with customers to identify additional product needs\nProbes for customer needs during each site visit and works with sales partners to expand Grainger offerings\n\nYou Have:\n3 years' experience in selling or service environment.\nHigh School Diploma or equivalent.\nAbility to lift 25 to 60lbs and/ or work in difficult positions.\nCollaboration and problem-solving skills.\nHandle different technical and operational issues.\nHave and maintain a valid driver's license in State of residence.\nMust carry required levels of automobile insurance.\n\nWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.\n\nWe are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.","datePosted":"2026-08-13T14:36:52.346Z","dateModified":"2026-08-13T14:36:52.346Z","hiringOrganization":{"@type":"Organization","name":"Grainge","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mapleton","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bb77a06ed63ec7f3649b090a"},"url":"https://jobsearcher.com/jobs/bb77a06ed63ec7f3649b090a"}}